UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really prompt service, good communication. Very pleased with price and quality of radiator.”

Helpful Report

Posted 2 years ago

Hi Lorraine, Thank you ever so much for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“The staff were very very helpful refunding my money as the radiators I ordered were out of stock”

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Posted 2 years ago

Hello Philip, Thanks for your 5-star review. I am very pleased to hear that we were able to assist you with your order. Please do not hesitate to contact us if you require any further assistance, now or in the future, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“What a huge selection of radiators to choose from! Thankfully UKRadiators had the perfect size and colour for my needs. I ordered online on a Sunday morning, the radiator was dispatched on Monday I received it in good packaging on Tuesday. The radiator looks great and performs well. It doesn’t get much better than that, thank you UKRadiators.”

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Posted 2 years ago

Hi Simon, Thank you ever so much for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Prompt delivery and a better product than expected nice quality andheavy gauge. Holds heat very well compared to our old pressed steel radiators very happy indeed”

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Posted 2 years ago

Hello Andrew, Thank you very much for your 5-star review. I am so pleased to hear this and glad that your radiator is providing you with the required heat output. I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Nice and helpful”

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Posted 2 years ago

Hello Alicja, Thanks for your review. I am very pleased to hear this and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Absolutely delighted the quality is fantastic came on on time too.. I would recommend”

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Posted 2 years ago

Hello Amanda, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Thank you for recommending us, it is greatly appreciated. Please do not hesitate to contact us should you require any assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Recieved on time and undamaged. Hard to comment on quality, but so far, so good”

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Posted 2 years ago

Hello Martin, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“easy to deal with”

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Posted 2 years ago

Hi Denis, Thank you very much for your 5-star review. I hope you are very happy with your shopping experience and your purchase. Kind regards Jess

Posted 2 years ago

“Great quality item , delivered soon after ordering and at very nice price . Some companies charge an arm and a leg for postage to Northern Ireland as they consider it not to be in the UK but postage was free”

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Posted 2 years ago

Hi Maurice, Many thanks for your review. I am so pleased to hear that your shopping experience with us has been positive and it is great to know that your order arrived with you in good time. I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Purchased with ease and fantastic communication would highly recommend this company”

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Posted 2 years ago

Hello Stephen, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Thank you for recommending us, it is greatly appreciated. Kind regards Jess

Posted 2 years ago

“simple to use, supplied on time, no stress!”

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Posted 2 years ago

Hi Phil, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Very quick dispatch of an online order placed shortly before Christmas. Huge selection of rads and accessories Most highly recommended.”

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Posted 2 years ago

Hello Jee, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“I have no previous experience of searching for, purchasing or installing radiators, let alone online. It was very easy to find what I didn't really know that I wanted, but once I had settled on that the ordering was simple, and before I knew it the product was on the doorstep. It took me a while to install correctly, but that was because of Christmas. Now up and running and looking good!”

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Posted 2 years ago

Hi Simon, Many thanks for your review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Great service. I was kept updated throughout the sales process.”

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Posted 2 years ago

Hello John, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Great service”

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Posted 2 years ago

Hello Carol, Many thanks for your 5-star review. I am pleased to hear this and hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“First time shopping here & the double panel radiator was such a good price it was hard not to be sceptical but im so so pleased, the radiator arrived (quick dispatch after Xmas break & they made it clear on the website they’d be closed for Xmas so no need to panic about order) good communications & great product. Thanks 🙂”

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Posted 2 years ago

Hello, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“I was not sure what I needed, but now we have it! It arrived very quickly and I have managed to install it in a relatively short (for me) time. Now the leaks (due to my poor / amateur) installation have been sorted, all is working well. The rad is looking good (well, actually better than expected), my only issue being that the instruction for mounting radiator were slightly vague. The Instruction Manual for the Heating Element was almost comprehensive, but failed on a few points. However, I do not think / hope it has detracted from the Installation.”

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Posted 2 years ago

Hi Simon, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Unfortunately I have order the incorrect radiator valve Please can you help with regards to returning goods Many thanks for your help”

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Posted 2 years ago

Hi there, Thanks for the review. Our customer service team will be in touch. Kind regards Jess

Posted 2 years ago

“Fast delivery and managed to bleed my radiators”

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Posted 2 years ago

Hi Gwendolyne, Many thanks for your 5-star review. I am so pleased to hear this and hope you are happy with the item received. Kind regards Jess

Posted 2 years ago

“The product is really great. Thank you”

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Posted 2 years ago

Hi, Thanks for your 5-star review. I am really pleased to hear this and hope that your shopping experience with us has been positive. Kind regards Jess

Posted 2 years ago

UKRadiators.com is rated 4.7 based on 4,470 reviews