UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

Nicholas B

UKRadiators.com 5 star review on 8th October 2024

Hannah S

UKRadiators.com 5 star review on 1st October 2024

Majida S

UKRadiators.com 5 star review on 28th September 2024

David J

641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good looking radiator, smartly and efficiently packaged and received on the stated time. So far, very impressed with the purchase.”

Helpful Report

Posted 8 months ago

Hi Brian, Thank you so much for taking the time to rate UKRadiators.com with a five-star review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted to know that you found the radiator to be good looking and that it arrived smartly and efficiently packaged, exactly as expected. It's fantastic to hear that you were impressed with your purchase so far. Thank you once again for choosing UKRadiators.com, and please don't hesitate to reach out if there is anything else we can assist you with. We value your satisfaction and hope to continue serving you in the future. Warm regards, UK Radiators Team

Posted 8 months ago

“Good quality and well priced, with excellent service and fast delivery. What more could I want”

Helpful Report

Posted 8 months ago

Hi Anthony, Thank you for your 5-star review, we are so pleased that you are happy with your shopping experience with us. Please let us know if there is anything you require, at any time, and we would be happy to help. Kind regards UK Radiators

Posted 8 months ago

“Sourced the fittings online, UK Rads offered best price plus free delivery! No brainer, ordered and fittings arrived rapidly, and they were correct! I recommend using U.k radiators. Shame I am at the end of my plumbing project.”

Helpful Report

Posted 8 months ago

Hello David, Thank you so much for your kind review! We're thrilled to hear that you found the best prices with us and that the fittings arrived quickly and correctly. It’s great to know we could help wrap up your plumbing project on a high note. If you ever start another project or need anything else, we’ll be here to assist. Thanks again for recommending UK Radiators! Kind regards, James UK Radiators

Posted 8 months ago

“Radiators are really good quality, we have used UK Radiators previously and were impressed so we ordered from them again. Would highly recommend UK radiators.”

Helpful Report

Posted 8 months ago

Hello Sam, Thank you so much for your kind words and for choosing UK Radiators again! We're thrilled to hear that you're impressed with the quality of our radiators. Your recommendation means a lot to us, and we're delighted to have earned your trust. If you have any questions or need further assistance in the future, please don't hesitate to get in touch. We look forward to serving you again! Warm regards, James UK Radiators

Posted 8 months ago

“happy with product quality and price 10/10 sadly delivery company let us down 7/10”

Helpful Report

Posted 8 months ago

Hello Paul, Thank you for your feedback! We're thrilled to hear you're happy with the product quality and price. We apologise for the delivery experience not meeting expectations and will address this with the delivery company to improve, I can however see delivery was made within 48 hours of placing your order. If you have any further concerns, please don't hesitate to get in touch. Best regards, James UK Radiators

Posted 8 months ago

“Product returned due to unsuitability. Refund promptly actioned, excellent customer service.”

Helpful Report

Posted 9 months ago

Hello, Thank you for your feedback! We’re glad to hear that our customer service met your expectations and that your refund was processed quickly. We’re sorry that the product didn’t work out for you, but we appreciate you giving us a chance. If you need any assistance in the future, we’re here to help! Kind regards, UK Radiators

Posted 9 months ago

“Excellent service, extra ordinary customer care - sorted out to correct order before dispatch as I had picked up wrong parts. Super quick and free delivery. Businesses should be run like this!”

Helpful Report

Posted 9 months ago

Dear Sumeet, Thank you so much for your 5-star review. We greatly appreciate your feedback and are thrilled to hear that you had such a positive shopping experience with us. We are delighted to know that our excellent service and extraordinary customer care impressed you. Our team is committed to ensuring that our customers receive the highest level of satisfaction, and we are glad we were able to sort out the correct order before dispatch. We understand the importance of quick and hassle-free deliveries, and it is great to hear your order arrived quickly. Best regards, UK Radiators Team

Posted 9 months ago

“Website easy to use, with useful information”

Helpful Report

Posted 9 months ago

Hello Shane, Thank you for your 5-star review, we are so pleased that you found our website easy to use, with useful information and we hope you are happy with your shopping experience with us. Kind regards UK Radiators

Posted 9 months ago

“The radiators are lovely however there was a prompt to buy matching valves and I was consequently sold the wiring ones. A disclaimer to check which possible valves were needed would have avoided this. Proving painful to return the unused pipe covers.”

Helpful Report

Posted 9 months ago

Hello Jyoti, Thank you for your review. I am sorry to hear that you have the wrong valves, these can of course be returned if they are not required. I can see that you have emailed us this morning to ask about returning the pipe covers, we have responded to your email (within 5 minutes of receipt). If you can please confirm the details required then we will provide full returns information for a full refund of the item. Please let us know if we can assist with anything else. Kind regards, UK Radiators

Posted 9 months ago

“Very happy with radiators, had a slight problem with one valve which was sorted out immediately with one e-mail , very professional and courteous company to deal with. Wouldn’t hesitate to use again.”

Helpful Report

Posted 9 months ago

Hi Heather, Thank you so much for your 5-star review. We sincerely appreciate your kind words and are thrilled to hear that you are very happy with your radiators. We are pleased to know that our customer service team provided you with an immediate response and resolution. Our dedicated team strives to provide professional and courteous service, and your satisfaction means everything to us. Please know that we would be absolutely delighted to assist you again in the future. Thank you once again for choosing UK Radiators! Warm regards, UK Radiators Team

Posted 9 months ago

“Very prompt and efficient service. I ordered the wrong size by mistake and there was no problem having them collected and getting a refund .”

Helpful Report

Posted 9 months ago

Hi Jane, Thank you for your 5-star review, we are so pleased that we were able to assist you quickly and efficiently and that you are happy with your shopping experience with us. Kind regards UK Radiators

Posted 9 months ago

“My score above does not reflect on the radiator. It is because the weather has been hot and I haven't needed to turn it on. It looks very nice though.”

Helpful Report

Posted 9 months ago

Hello Veronica, Thank you for your feedback! We're thrilled to hear that you're pleased with the look of the product. We hope it serves you well when the weather cools down. If you have any questions or need assistance in the future, please don't hesitate to get in touch. Best regards, UK Radiators

Posted 9 months ago

“Great service fast delivery”

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Posted 9 months ago

Hi Lee, Thank you for your 5-star review, we are so pleased that you are happy with your shopping experience with us. Kind regards UK Radiators

Posted 9 months ago

“Excellent product and quality”

Helpful Report

Posted 9 months ago

Hi Jean, Many thanks for your 5 star review. We are very grateful for your feedback and hope you are very happy with your purchase and shopping experience with us. Kind regards UK Radiators

Posted 9 months ago

“Really nice looking radiator. Delivery was quick and the item was packaged well. Would definitely use UK Radiators again.”

UKRadiators.com 5 star review on 19th July 2024

Helpful Report

Posted 9 months ago

Hi Matthew, Thank you so much for your fantastic 5-star rating of UK Radiators! We truly appreciate your kind words and feedback. We are delighted to hear that you love the look of the radiator and that you had a positive experience with our delivery service. We understand the importance of prompt delivery, and it's great to know that your item arrived quickly. Our team ensures that each item is packaged with great care to ensure it reaches you in perfect condition. It means the world to us that you would definitely choose UK Radiators again. Once again, thank you for choosing UK Radiators and sharing your experience with us. If you ever need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm regards, UK Radiators team

Posted 9 months ago

“Great service. Ordered a small number of components, very competitive price, easy ordering system, delivered promptly and kept informed of progress.”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that you had a great experience with our service. It means a lot to us that you found our ordering system easy to use and our prices competitive. We always strive to provide a hassle-free and efficient experience for our valued customers, and your feedback lets us know that we're on the right track. Thank you once again for choosing UK Radiators, and we look forward to serving you again in the future should the need arise. Warm regards, UK Radiators Team

Posted 9 months ago

“Hi, Great radiator would buy again but only if in stock I ordered one which was not in stock and they moved the delivery date two times but everything else was good..”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for your 5-star review. We truly appreciate your kind words and are thrilled to hear that you had a positive experience overall. We apologise for the inconvenience caused by the radiator not being in stock and the changes in the delivery date. We understand how frustrating that can be. Rest assured, we are working on improving our stock availability overall. Thank you once again for choosing UK Radiators and for taking the time to share your feedback. We truly appreciate it. Kind regards UK Radiators

Posted 9 months ago

“Excellent service. Item as described, posted promptly in good packaging.”

Helpful Report

Posted 9 months ago

Hello Gary, Thank you so much for taking the time to leave us a 5-star rating for UK Radiators. We greatly appreciate your feedback and are thrilled that you had a positive experience with our service. It's fantastic to hear that the item met your expectations, and that it was promptly sent to you in secure packaging. We always strive to provide the best service possible, and your kind words are a testament to our efforts. Thank you once again for choosing UK Radiators. We value your support and are here to assist you with any future needs you may have. Warm regards, UK Radiators

Posted 9 months ago

“Good radiator efficient delivery”

Helpful Report

Posted 9 months ago

Dear Margaret, Thank you so much for taking the time to leave us a 5-star rating. We truly appreciate your support and are thrilled to hear that you had a great experience with our company. Please don't hesitate to reach get in touch if you have any further questions or if there's anything else we can assist you with. Warm regards, UK Radiators

Posted 9 months ago

“Prompt delivery as expected and excellent product, which compliments the radiator well. Will be buying again.”

Helpful Report

Posted 9 months ago

Dear Karl, Thank you so much for your amazing 5-star rating of our company. We truly appreciate your feedback and support. We are thrilled to hear that our product exceeded your expectations and that the delivery was prompt as anticipated. We take great pride in ensuring that our customers receive excellent quality radiators that complement their spaces perfectly. Once again, thank you for your kind words and for choosing UK Radiators. Best regards, UK Radiators

Posted 9 months ago

UKRadiators.com is rated 4.7 based on 4,470 reviews