UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

Nicholas B

UKRadiators.com 5 star review on 8th October 2024

Hannah S

UKRadiators.com 5 star review on 1st October 2024

Majida S

UKRadiators.com 5 star review on 28th September 2024

David J

641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. I had a problem with a faulty part which was replaced quickly with no quibble. Would highly recommend this company. My order was processed quickly and delivered within a day or 2.”

Helpful Report

Posted 3 years ago

Hello Irene, Many thanks for your 5-star review. I am so pleased that we were able to help you with the issue you had with the faulty part and that your order and replacement item were delivered to you in good time. Thanks for your recommendation it is greatly appreciated. I hope you are very happy with your purchase and if you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 3 years ago

“Thank you for the duel fuel radiator. Arrived on time.”

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Posted 3 years ago

Hello David, Many thanks for your 5-star review. I am so pleased to hear your order was delivered quickly to you and I hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“Superb service, excellent quality radiators, and real human helpful support is readily available which is a refreshing change in the current climate. Had a couple of radiators from another company and never again! For the rest of the radiators required for our house renovation we will not get them from anywhere else. Would highly recommend”

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Posted 3 years ago

Hello Stephanie, Thank you so much for the review, we're so pleased to hear that we were able to provide you with the items needed and look forward to being able to assist you in the future with your renovation. We get lots of requests to tag social media accounts when we post pictures of people’s radiator or valve/pipe cover installations. If you do post any pictures or have any you’d like us to share, please tag us or send them on over! Kind regards, James

Posted 3 years ago

“Very helpful guy on the customer helpline who helped me purchase the right radiator and valves to replace my 30 year old existing radiators. They were delivered well wrapped and within 2 days of my order. Brilliant”

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Posted 3 years ago

Hello Stuart, Many thanks for your 5-star review. I am very pleased that my colleague was able to help you source the required items and that these were delivered quickly to you. I hope you are very happy with your purchase and if you require any further assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 3 years ago

“Bought a radiator, Aladdin auto venting valve and thermostatic valve, where all parts fitted with no issues. Radiator was solidly built / heavy unit and looks good quality. Fast delivery and excellent after support.”

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Posted 3 years ago

Hello Graham, Many thanks for your 5-star review. It is great to hear that your order was delivered to you in good time and that you are happy with your products. If you require any assistance at any time, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 3 years ago

“Great service thanks”

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Posted 3 years ago

Hello William, Thank you for your 5-star review. I am so pleased to hear that you have received great service from us and I hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“I have just purchased the last of a series of upgrades for my central heating system. All of the radiators from UK Radiators were delivered quickly and without any hassle. I am very pleased with all of the different styles I bought and the quality appears to be excellent.”

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Posted 3 years ago

Hello Terence, Thank you ever so much for your 5-star review. I am so pleased to hear your order was delivered in good time and that you are happy with your purchase. Please do not hesitate to contact us should you require any assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 3 years ago

“Delighted with the look and the ease of fittng , above all just had them fitted with new Boiler and they really do heat my rooms perfectly. Everyone who has seen them including my Plumbers said how smart they look, the finish goes with everything and I love it Communication was excellent even down to working out the BTU's for my Boiler and room. So massive thank you to all the staff ... thrilled to bits”

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Posted 3 years ago

Hello Janis, Many thanks for your 5-star review. It is so nice to hear that you are pleased with your order and that you are receiving compliments on how they look, I am also very pleased that these products provide you with the best heat output for your space. Your feedback is greatly appreciated, if you require any further assistance from us, now or in the future, please do not hesitate to contact us and we would be very happy to help you. Kind regards Jess

Posted 3 years ago

“Very good service and delivery. Customer service was excellent as I had ordered the wrong radiators, they were exchanged and collection was very swift. In fact my wrongly and newly ordered radiators were collected and delivered on the same day.”

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Posted 3 years ago

Hello, Thank you so much for the review. I am glad to hear that we were able to assist you with getting the correct radiators needed and great that the situation was dealt with promptly by the couriers also. Kind regards, James

Posted 3 years ago

“Ordered radiator valves (TRVs) Great service on-time and good quality”

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Posted 3 years ago

Hello Leo, Thank you so much for the 5 star review. Please let us know if we can help with anything else. Kind regards, James

Posted 3 years ago

“Excellent Service”

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Posted 3 years ago

Hello, Many thanks for your 5-star review. I am pleased that you are happy with the service and I hope you are equally as happy with your purchase. Kind regards Jess

Posted 3 years ago

“Ordered over a weekend so didn't expect to see the product until around Thursday .Product arrived on Tuesday all in great condition .Will defiantly be ordering more product now I know they are so afficient and well priced.”

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Posted 3 years ago

Hello Harvey, Many thanks for your 5-star review. I am so pleased to hear that your order was delivered to you in good time and I hope you are very happy with your purchase. We look forward to doing business with you again in the future and if you require any assistance, at any time, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 3 years ago

“Unable to review this product as my builder has not installed it - it is still in its box. Delivery was very good - product turned up when expected.”

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Posted 3 years ago

Hello Roger, Many thanks for your 5-star review. I am very pleased to hear that your order was delivered to you in good time and I hope, once installed, you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“Excellent service, delivery as stated on order.”

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Posted 3 years ago

Hello John, Many thanks for your 5-star review. I am so pleased that your order was delivered in time and I hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“Lovely radiator, well made and easy to fit BUT it had a very short cable and doesn't reach the nearby plug.”

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Posted 3 years ago

Hello Pat, Thank you for your review, I am sorry to hear the cable length wasn't long enough for your needs. The length is 1.2m which is usually suitable for installations. Please let us know if there is anything else that we can assist with. Kind regards, James

Posted 3 years ago

“The radiator was straightforward to order . It didn’t arrive when it should have but the staff at UK radiators were very helpful .”

UKRadiators.com 4 star review on 26th July 2022

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Posted 3 years ago

Hello Alice, Thank you for your review, and the picture of the radiator installed, we always love to see these in place! I do apologise that the delivery was later than expected, but I am glad that we were able to assist with this. Please let us know if there is anything else that we can help with. Kind regards, James

Posted 3 years ago

“Purchased this for my mother's new bathroom upgrade.She is very happy with the look and design.”

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Posted 3 years ago

Hello, Thank you so much for the review, we're glad to hear that you're all happy with the new towel rail. If you have any photos of the installed item that you'd like to share with us then we'd love to see them - please add them to any of our social pages. Kind regards, James

Posted 3 years ago

“Had the radiators we needed in a choice of sizes which was great as we could fit them into the space we had. They were delivered quickly and on the date given.”

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Posted 3 years ago

Hello Sarah, Thank you for your review, I am glad that we had the selection and service that fulfilled your needs. Kind regards, James

Posted 3 years ago

“Looks great”

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Posted 3 years ago

Hello Linda, Thanks so much for the 5 star review! Kind regards, James

Posted 3 years ago

“Efficient service. Good product at good price.”

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Posted 3 years ago

Hello Laurence, Thank you for the lovely review. Please let us know if we can help with anything else. Kind regards, James

Posted 3 years ago

UKRadiators.com is rated 4.7 based on 4,470 reviews