UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

Nicholas B

UKRadiators.com 5 star review on 8th October 2024

Hannah S

UKRadiators.com 5 star review on 1st October 2024

Majida S

UKRadiators.com 5 star review on 28th September 2024

David J

641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and good quality product, would highly recommend”

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Posted 3 years ago

Hello Phillip, Thanks for your 5-star review. This is great to hear, I hope you are very happy with your purchase! Kind regards Jess

Posted 3 years ago

“quick delivery and very good service”

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Posted 3 years ago

Hello, Thank you very much for your 5-star review. I am very pleased to hear this and hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“Good prices, prompt delivery and most of all excellent customer service and communication. I am a small customer but I have felt that my custom matters.”

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Posted 3 years ago

Hi Martin, Many thanks for your 5-star review. I am pleased to hear that your shopping experience with us has been a positive one, we value all of our customers and it is great to hear that the customer service experience has also been positive for you! I hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“Delivered on time corrected product”

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Posted 3 years ago

Hello David, Many thanks for your 5-star review. I am pleased to hear this was delivered on time and I hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“I had an urgent need for a radiator to go in a new kitchen being fitted due to a last minute design change. Couldn't be happier with the service. They got it dispatched the same day even though the deadline had passed and the radiator itself is fantastic. Brilliant to find a company that makes you feel like a valued customer and not an inconvenience.”

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Posted 3 years ago

Hello Chris, Thank you for the review, I am so pleased that we were able to get your radiator to you and you are happy with the product. Please let us know if there is anything else that we can help you with! Kind regards, James

Posted 3 years ago

“Excellent advice and service. Prompt delivery. What’s not to like!”

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Posted 3 years ago

Hello Anthony, Thank you so much for the review. We're pleased to hear that all went as expected. Please let us know if there is anything else that we can assist with. Kind regards, James

Posted 3 years ago

“Great service, delivered next working day. Yet to fit.”

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Posted 3 years ago

Hello Max, Thank you so much for the 5-star review. If you have any queries then please do get in touch. Kind regards, James

Posted 3 years ago

“Excellent service , radiator did arrive with a small scratch, this was handled very well. So much so i have placed another order today for another radiator. Many thanks , DC Services”

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Posted 3 years ago

Hello David, Thank you for your review. Whilst I am sorry that there was an issue with one of your radiators, I am glad to hear that we were able to resolve this for you. Thank you so much for the new order! Please let us know if there is anything else that we can help with. Kind regards, James

Posted 3 years ago

“Fantastic range, and so much cheaper than others. Fast delivery and good quality product.”

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Posted 3 years ago

Hello Neale, Thank you for taking the time to leave us a review, we really appreciate it. I am glad to hear that you are pleased with our range of radiators and valves and that you were able to find what you were looking for. Please let us know if we can be of any more assistance. Kind regards, James

Posted 3 years ago

“Everything straightforward from placing the order to receipt of the goods”

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Posted 3 years ago

Hello, thank you for your 5 star review of our company. We hope you will shop with us again in the future :) Kind regards, James

Posted 3 years ago

“First class service for an excellent price”

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Posted 3 years ago

Hello John, thank you very much for taking the time to leave us a review. I'm glad to hear that everything went smoothly and you're happy with the products. Best regards, James

Posted 3 years ago

“UK Radiators offered the best deal on the radiators I required and delivered them on time.”

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Posted 3 years ago

Hello Paul, thank you very much for taking the time to leave us a review. I'm glad to hear that everything went smoothly and you're happy with the products. Best regards, James

Posted 3 years ago

“Easy to use website, really pleased with price and radiator, excellent service, kept up to date when item was dispatched and delivered.”

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Posted 3 years ago

Hello Kim, Thank you so much for the review, it is great to hear that you are pleased with everything we are doing and we look forward to being able to help you again in the future. Please let us know if there is anything else that we can help with. Kind regards, James

Posted 3 years ago

“Fast delivery No damage Nice product”

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Posted 3 years ago

Hello, thank you for taking the time to leave us a review. We are pleased to hear that you have received the items quickly. Feel free to share a picture of the items once fitted on our social page, we'd love to see them! Kind regards, James

Posted 3 years ago

“Misleading product description meaning I did not receive what I thought I was purchasing.”

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Posted 3 years ago

Hello, Thank you for your review. I am sorry to hear that you were disappointed with your product and felt that this did not match the product description. We will pass your feedback on to the relevant department for them to see if the description can be updated to be clearer. If you would like to return this item then please contact our customer service team who will be able to facilitate a free return for a full refund. Kind regards, James

Posted 3 years ago

“Great customer service and very efficient”

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Posted 3 years ago

Hello Lisa, Thank you for the positive review. We look forward to being able to assist you again in the future. Kind regards, James

Posted 3 years ago

“Excellent service, top quality product a company I would recommend people to use.”

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Posted 3 years ago

Hello Rhys, Thank you ever so much for your 5-star review. I am pleased to hear that your shopping experience with us has been a positive one and thank you for your recommendation, it is much appreciated. Kind regards Jess

Posted 3 years ago

“Absolutely delighted with the two black rads I ordered. They look so much better than the normal ones I had before. Good vfm and really quick delivery”

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Posted 3 years ago

Hello Bernard, Thank you very much for your 5-star review. I am very pleased to hear this was delivered quickly to you and I hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“Hi, valves looked really nice and the colour match was great v’s my new radiator. Only issue was that one of the internal reducers supplied to get it from 15 to 10mm wouldn’t allow the final connection to be made either pipe? Tried for ages and then went and bought another one and it worked straight away.”

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Posted 3 years ago

Hello Graeme, Many thanks for your review. I am pleased to hear that you are happy with your purchase. I am sorry to hear there was an issue with the valve reducer if you require a replacement for this, please contact us directly and we would be happy to assist you. Kind regards Jess

Posted 3 years ago

“Excellent service from UK Radiators, I'm impressed how quickly my purchase items arrived. Thanks. Kev.”

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Posted 3 years ago

Hello Kev, Many thanks for your 5-star review. I am very pleased to hear this the delivery was made quickly to you and I hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

UKRadiators.com is rated 4.7 based on 4,470 reviews