UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

Nicholas B

UKRadiators.com 5 star review on 8th October 2024

Hannah S

UKRadiators.com 5 star review on 1st October 2024

Majida S

UKRadiators.com 5 star review on 28th September 2024

David J

641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value,good price, fast delivery,have bought a few products.trusted seller”

Helpful Report

Posted 2 years ago

Hi Ian, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Radiator delivered had a dent at the bottom which was only noticed when the fitter was on site and ready to install. Too late to return. The actual package had no dents in the box so the radiator was clearly faulty when packed. Good quality control before delivery would have avoided this. I’ve never received damaged goods from Amazon over the hundreds of items of all sizes and type received. WHY IS THIS BEYOND UK RADIATORS.”

Helpful Report

Posted 2 years ago

Hello Roger, I am sorry to hear that you have found some damage to your radiator. For every order placed, we send a text message to advise that you check items upon delivery to ensure they are suitable and as expected. Whilst we wouldn't expect damage, it does allow time to get this rectified before a trader arrives should this be the case. We do however understand the frustration this has caused, as the radiator has been installed, we can offer a 10% refund as a gesture, and some touch-up paint to help cover any damaged paint. I will arrange for this to be processed and you will be emailed to confirm this. Kind regards, James

Posted 2 years ago

“Perfect, just what we wanted to finish off the room”

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Posted 2 years ago

Hello Loretta, Many thanks for your 5-star review. I am so pleased to hear this and I hope you are very happy with your shopping experience with us and your purchase. Kind regards Jess

Posted 2 years ago

“Amazingly quick delivery, product as described, thank you”

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Posted 2 years ago

Hi Rachel, Thanks for your 5-star review, I am so pleased to hear that your order was delivered in good time and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Great service and a beautiful product”

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Posted 2 years ago

Hello Mehrdad, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Delivered in less than 24hrs No issues, good radiators with no problems so far.”

Helpful Report

Posted 2 years ago

Hello Jim, Thank you for your review. We're pleased to hear your radiator arrived as expected and that you're happy with the product! Kind regards, James

Posted 2 years ago

“Fast delivery, great prices & good communication. I had to ask a quick question about pipes. All in all, very easy to deal with.”

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Posted 2 years ago

Hello Karen, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Amazing service - have order 4 radiators so far and have been happy every time 5*”

Helpful Report

Posted 2 years ago

Hi Tracey, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Very good and swift service”

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Posted 2 years ago

Hi Keith, Many thanks for your review. I am pleased to hear this and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Better than I expected. Looks great!”

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Posted 2 years ago

Hi Craig, Many thanks for your 5-star review. I am so pleased to hear this and I hope you are very happy with your shopping experience with us and your purchase. Kind regards Jess

Posted 2 years ago

“Great quality, really sturdy, look amazing :)”

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Posted 2 years ago

Hi, Thank you very much for your 5-star review, I am very pleased to hear this and I hope your shopping experience with us has been positive. Kind regards Jess

Posted 2 years ago

“Radiator received quickly. Happy with purchase and would buy from again”

Helpful Report

Posted 2 years ago

Hello, Many thanks for your 5-star review. I am so pleased to hear that your order arrived in good time and that you are happy with your purchase. We look forward to doing business with you in the future and should you require any assistance, at any time, please do let us know and we would be happy to help. Kind regards Jess

Posted 2 years ago

“quick delivery, well packaged”

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Posted 2 years ago

Hello Debbie, Many thanks for your 5-star review. I am pleased to hear that your order was delivered in good time and was received well packaged. I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Good service excellent radiator”

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Posted 2 years ago

Hi Steve, Many thanks for your 5 star review. I am very pleased to hear this and I hope you are very happy with your shopping experience with us. Kind regards Jess

Posted 2 years ago

“Ordered rad easy ordering and arrived within 24 hours”

Helpful Report

Posted 2 years ago

Hello David, Thanks for your review. I am pleased to hear that your delivery was made in good time and hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Item that I ordered was, unexpectedly, out of stock. UKR were on to it quickly - offered me the option of cancelling the order, but I persevered, and the item was delivered within my timescale. Very good communication.”

Helpful Report

Posted 2 years ago

Hi Jon, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope your shopping experience with us has been a positive one and that you are very happy with your purchase. Should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 2 years ago

“The radiators appear to be good quality although they have not been fitted. The courier on 2 occasions left the delivery outside in the rain with no proof of delivery, this is in direct contradiction with their stated service on their own website. Very poor delivery service”

Helpful Report

Posted 2 years ago

Hello Paul, Thank you for your review. I am sorry to hear that there was an issue with the deliveries, thank you for letting us know. We monitor and review our couriers so it is useful to know if they are not performing as expected. Best regards, James

Posted 2 years ago

“Great service recommend to anyone”

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Posted 2 years ago

Hello Philip, Thank you ever so much for your 5-star review and for recommending us, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Radiator and valves were supplied quickly. An issue with the valves was resolved very quickly and I was kept up to date via emails.”

Helpful Report

Posted 2 years ago

Hello, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 2 years ago

“First class service , email order , made changes to order , nothing seemed to be an issue ... Radiators and valves are superb”

Helpful Report

Posted 2 years ago

Hi Anthony, Thank you ever so much for your 5-star review, it is greatly appreciated. I am please to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 2 years ago

UKRadiators.com is rated 4.7 based on 4,470 reviews