UKDUKAS Reviews

Name: UKDUKAS
Address: 5 Imperial Way, Croydon, United Kingdom
Rating: 4.53

4.5 Rating 322 Reviews

94 %

of reviewers recommend UKDUKAS

Company Reviews

Metrics

Info

4.5

Based on 322 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

254716379614

Email:

orders@ukdukas.co.uk

Location:

5 Imperial Way,
Croydon
United Kingdom
CR0 4RR

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UKDUKAS 5 star review on 15th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and timely feedback when making orders. Goods also arrive in good condition.”

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Posted 10 years ago

“great service, makes shopping effortless.”

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Posted 10 years ago

“I was impressed with the service Provided. Answers to queries were timeous and impeccable, and i was quite impressed with the speed at which my goods were delivered. Well done and keep up the amazing service. Sylvia Adera, wakilisylv@gmail.com”

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Posted 10 years ago

“uk dukas offer excellent and efficient services. Quotations emails are replied to almost imediately ,fair pricing and the items arrive on time.They make my shopping???????????????? very enjoyable . Thank you UK duka ????”

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Posted 10 years ago

“Delivery of the goods is very fast”

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Posted 10 years ago

“Just amaizing”

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Posted 10 years ago

“Organised, convenient and professional”

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Posted 10 years ago

“Excellent.”

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Posted 10 years ago

“Fast delivery!!”

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Posted 10 years ago

“I would recommend anybody to actually give UKDUKAS a shot. Not only was i pleased with my package but it arrived way before the time stipulated. Their constant e-mail updates on the stage my purchase was at was very encouraging and can i say their Customer care is unbelievable. Trust me you will not be disappointed. These guys are it!!! They practice customer satisfaction 100% and a satisfied customer is the excellence of business.”

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Posted 10 years ago

“Ukdukas delivered my package way ahead of time which was perfect. This helped me resume my work which had stalled,It was my first time dealing with them and am quite confident and amazed by them. I will sure be using there services over and over again. I can confidently refer anybody wanting to bring stuff in from UK to use their services. Kudos Ukdukas and God bless.”

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Posted 10 years ago

Dear Wanjiku many thanks for the five stars rating we are humbled and are encouraged to ensure we maintain this excellent customer rating as was with your first order. We appreciate you taking time to giving us feedback. Thank you for your custom. Happy shopping with UKDUKAS. UK Stores @ a click

Posted 10 years ago

“UKDukas is super convenient, I can pay comfortably for online products in my local currency using mobile money and I get my order in 10 -14 days. I always look out for the sales and I've bagged a couple of bargains on shoes and clothes that are not available in Kenya. I'm simply hooked and I love it!”

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Posted 10 years ago

“I ordered 3dresses and they were all delivered on time and were exact! Excellent customer service and prompt to respond to queries. Will definitely be back for more. Thank you Ukdukas!”

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Posted 10 years ago

“Brilliant at what u'll do”

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Posted 10 years ago

“Great personalized customer service and timely feedback on orders made. Goods also arrived in good condition. Overall good experience.”

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Posted 10 years ago

“Excellent service. Always deliver when they say they will. Never been disappointed.”

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Posted 11 years ago

“I had many questions initially which were responded to promptly and diligently. Customer care is excellent and deliver is super fast. I have now become a regular customer, HIGHLY RECOMMENDED.”

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Posted 11 years ago

Dear Alan many thanks for the five stars rating we appreciate you taking time to giving us feedback. Thank you for your custom and we look forward to serving you. Happy shopping with UKDUKAS. UK Stores @ a click

Posted 11 years ago

“I ordered a MUJI (Acrylic case) and at first was actually skeptical about it being delivered in one piece (scratch-free) as they are very fragile. The total cost was actually MUCH cheaper than if I would have bought it from the US. and it was delivered 2 weeks later in one piece. I was SO impressed. I would def consider purchasing more of these items with them esp since I don't want the hustle of customs and worries of whether the item will arrive without any damages. The only drawback is that they don't have a fulltime office whereby one can collect the items during the week. so you have to wait for saturday or pay for a rider to deliver it to your home/office. Please consider changing this in future. Thank you UK DUKAS!”

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Posted 11 years ago

Dear Michelle many thanks for the five stars rating we appreciate you taking time to giving us feedback. We fully understand the initial skepticism and all very rightly placed as a customer you need to be guaranteed that you will receive the items you order all in one piece and scratch-free. We always ensure we offer the most competitive prices for items and appreciate your acknowledgment of this for the Muji case. Thank you for your custom. Happy shopping with UKDUKAS. UK Stores @ a click

Posted 11 years ago

“An awesome Web shopping portal and it's convenient.”

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Posted 11 years ago

Dear Kibiru many thanks for the five stars rating we appreciate you taking time to giving us feedback. Happy shopping with UKDUKAS. UK Stores @ a click

Posted 11 years ago

“Quick response to queries and great service. Got my order within the time stipulated and at a fair price”

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Posted 11 years ago

Dear Naomi many thanks for the five stars rating we appreciate you taking time to giving us feedback. Thank you for your custom. Happy shopping with UKDUKAS. UK Stores @ a clic

Posted 11 years ago

UKDUKAS is rated 4.5 based on 322 reviews