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UKDUKAS Reviews

4.5 Rating 326 Reviews
94 %
of reviewers recommend UKDUKAS
4.5
Based on 326 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read UKDUKAS Reviews
Visit Website

Phone:

254716379614

Email:

orders@ukdukas.co.uk

Location:

5 Imperial Way,
Croydon
United Kingdom
CR0 4RR

Write Your review

I have used Uk Dukas since December 2014 , the customer service is excellent .The items ordered will always arrive on time you will get the correct item and correct size that you order .
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Posted 7 years ago
This was the first time I shopped online and I was very skeptical at first but UKDukas were excellent on delivery my order on time and frequently giving me feedback on the progress of my purchase. I will definitely be shopping more with UKDukas.
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Posted 7 years ago
Quick. Efficient. Great customer care personel
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Posted 7 years ago
Brilliant service from start to end. They came through with an answer to every query. Main concern for myself was damage to the product and was ensured packaging & transit is taken very seriously on their end- the product came to me without a fault and is already in use. Definetly recommend their services if a stress-free process is required!
UKDUKAS 5 star review on 16th October 2017
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Posted 7 years ago
Thanks Ashwin for taking the time to give us feedback on the service you received from us. We are grateful as this was your first time customer we must admit we were challenged at ensuring none of the 4x4tyres GOODRICH T/A KO 2 ALL TERRAIN were damaged on transit https://goo.gl/cFZXC5
Posted 7 years ago
Excellent follow up on progress of order and delivery
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Posted 7 years ago
Awesome customer service!
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Posted 7 years ago
A wonderful experience shopping with UKDUKAS, quick & hassle free. Received my parcel on time with regular updates. Great customer service, would definitely recommend them to anyone.
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Posted 7 years ago
Execellent service follow up to confirm my items were delivered. I was very skeptical of timely delievery item arrived a week earlier than expected. I would recommend anyone to UK-DUKAS.
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Posted 8 years ago
I desperately need a dress for an event. I placed the order for the dress and I got it on time.. I was so happy and the dress was amazing.. I was so grateful for the team.
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Posted 8 years ago
Delivery was made on time
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Posted 8 years ago
I am very happy and confidently confirm that ukdukas is the best bless you can shop, advantages being : items ordered arrive in time if not you are notified in time, prices are reasonable, goods delivered into the place you need at flexible price, no extra money needed after paying for your item unlike others, ukdukas have the best team attending customer amongst many other things i cant mention. At first when i heard about ukdukas i never thought shopping with them will work till ordered and received my item in time then i believed ukdukas. I was once conned by other agents so i feared but with ukdukas they work with honesty up to customer satisfaction. Ukdukas hoiyee.
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Posted 8 years ago
I am grateful for receiving the exact items I had ordered and the deliveryman did an awesome job.Thank you UK-DUKAS
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Posted 8 years ago
They kept to their delivery times and kept me informed all along the way. I was very happy with their service
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Posted 8 years ago
it is good I don't have to wait for relatives to bring me my things . So easy to shop from the comfort of your home
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Posted 8 years ago
UK Dukas are amazing! It was so easy to shop with you guys. I sent a link and within minutes, I had a cost estimate. I bought a bag from H&M and it arrived as per the estimated time frame. It was in perfect condition too!! At the time the GBP to KES rate was a bit high so I cant comment on the pricing for now however, this is a really reliable and professional service. I love shopping in the Uk and since I moved back to Kenya, I have to wait for ages to get friends or family to send but with UK Dukas, I don't have to do that any longer!! ;) I can even buy them gifts without their knowledge since I know the UK Stores they love!!Thanks Team!!
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Posted 8 years ago
Good communication and friendly customer care.Goods arrived on time as was told.Definately doing this again and again.
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Posted 8 years ago
Goods delivered in good condition as expected and contacted when goods arrived.
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Posted 8 years ago
They always kept me updated on the status of my delivery both on phone and on e-mail and there was no delay on the delivery. In addition to that, I was pretty excited when I received my purchase.
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Posted 8 years ago
Excellent customer service, they always picked up my calls and respond to my emails on time
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Posted 8 years ago
Excellent service. Clearly strived to deliver. Would recommend to anyone.
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Posted 8 years ago
UKDUKAS is rated 4.5 based on 326 reviews