UKDUKAS Reviews

Name: UKDUKAS
Rating: 4.56

4.6 Rating 318 Reviews

95 %

of reviewers recommend UKDUKAS

Company Reviews

Metrics

Info

4.6

Based on 318 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

+254724240450

Email:

orders@ukdukas.co.uk

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UKDUKAS 3 star review on 30th December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the only place I can go”

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Posted 1 month ago

“Yes L would like for ajob Please can you helping”

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Posted 2 months ago

“I would like to have a job here”

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Posted 4 months ago

Thank you, Loftus, for your message. We are currently not recruiting at the moment. We wish you all the best in your search for employment. Please keep an eye on our vacancy page for future recruitment opportunities. The review section is for clients to rate our services.

Posted 3 months ago

“Cheap affordable price”

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Posted 5 months ago

“Your services are great”

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Posted 1 year ago

“Prompt replies to queries;UKDUKAS gives a final amount on the goods to be delivered so it helps one to plan; all products I have had delivered have arrived in good condition within time stipulated including a violin bow which is relatively delicate. Generally reliable and transparent”

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Posted 2 years ago

“As a long time and repeat customer, UKDUKAS consistently surpasses my expectations in customer service! The client service staff are quick to respond, are actively engaged when updates are requested and consistently deliver items as ordered - with no quality issues. I have no reservations about recommending their services.”

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Posted 2 years ago

“This is my third or fourth order with UKdukas. The team responded very quickly to issues. On one of my orders, I had a major issue, with the untimely delivery of my order. However, I was pleased with how the team engaged to sort the issue, ensuring that I received my item in good order. The quick and effective response was much appreciated, and I would immediately recommend UkDukas to anyone wishing to ship to Nairobi.”

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Posted 2 years ago

“Excellent,timely and good customer service”

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Posted 2 years ago

“The whole process is good. The only problem was when I asked to have my item delivered, and the lady acted as though I would refuse to pay the delivery fee on time. I found this strange since I trust you to pay alot of money upfront but I was treated with suspicion in regards to a 400 kenya shillings delivery fee.”

UKDUKAS 3 star review on 29th December 2021

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Posted 2 years ago

Dear Christine many thanks for the three stars rating we value your feedback especially as a long-standing client with us since March 2017. I sincerely wish to apologise for the experience with our strict approach of payment before deliveries. Our colleagues in Nairobi were following our company policy and fully appreciate this may have been handled differently with an explanation of why this is the case. We will offer you deliveries on arrival for your orders. We value your feedback and custom. Thank you for your custom, Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 2 years ago

“Greatly improved turn around times on communication”

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Posted 2 years ago

“Reliable and responsive deliveries and great customer feedback on orders placed.”

UKDUKAS 5 star review on 27th December 2021

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Posted 2 years ago

Dear Chrispin many thanks for the five stars rating from your latest order from House of Fraser. We appreciate you taking the time to give us feedback especially as you have been a client with us since October 2016. Thank you for your custom, Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 2 years ago

“The best logistics company in Kenya . I got my product on time . Good communication and updates until you receive your product. My company anytime i want to import an item.”

UKDUKAS 5 star review on 29th October 2021

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Posted 3 years ago

Dear Simon many thanks for the five stars rating with your first order from e-Bay. Your kind words inspire us to do more and ensure we maintain the standard of service we provide. We appreciate you taking time to giving us feedback. Thank you for your custom. Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 3 years ago

“Very good. The store to storage costs are too much”

UKDUKAS 5 star review on 8th October 2021

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Posted 3 years ago

Dear Emily many thanks for the five stars rating with your first order from Amazon. We are very competitive in our pricing. We appreciate you taking time to giving us feedback. Thank you for your custom. Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 3 years ago

“It is now a third time shopping with UK- DUKAS. I have really enjoyed their excellent services;quick delivery time and affordable prices. I'll always shop with you😊😊😊😊”

UKDUKAS 5 star review on 21st September 2021

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Posted 3 years ago

Dear Sir many thanks for the five stars rating especially as this is your third order with us from Amazon. Thank you for also sharing the image of your order. We value your custom. We appreciate you taking time to giving us feedback. Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 3 years ago

“Fast Quotation, Reasonable price, Good communication, No issues at all.”

UKDUKAS 5 star review on 14th September 2021

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Posted 3 years ago

Dear Inderpal many thanks for the five stars rating with your first order from e-Bay We appreciate you taking time to giving us feedback. Thank you for your custom, Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 3 years ago

“The service was very professional and I got my Dorothy Perkins boots on time. Wouldn't hesitate to recommend them to anyone looking for a reliable service.”

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Posted 3 years ago

“Great customer service, they followed up on my product to ensure safe and timely delivery.”

UKDUKAS 5 star review on 12th September 2021

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Posted 3 years ago

Dear Jacob many thanks for the five stars rating with your first order from Buy Car Parts. We appreciate you taking time to giving us feedback. Thank you for your custom, Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 3 years ago

“Very efficient, friendly customer service. Great at patiently taking you through the process to get what you would like.”

UKDUKAS 5 star review on 10th September 2021

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Posted 3 years ago

Dear Elsie many thanks for the five stars rating with your first order from Amazon We appreciate you taking time to giving us feedback. Thank you for your custom, Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 3 years ago

“Excellent service, in terms of feedback and follow up, timely delivery, and Gemma very professional and thorough and helpful, excellent service all round thank you, mikaella karima”

UKDUKAS 5 star review on 7th September 2021

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Posted 3 years ago

Dear Karima many thanks for the five stars rating with your first order from Amazon & e-Bay. Thank you for your patience as the order(s) had delayed deliveries from the individual sellers. We also ensured the refund for the book which had the condition as used from Amazon which you flagged was refunded immediately. We appreciate you taking time to giving us feedback. Thank you for your custom, Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 3 years ago

UKDUKAS is rated 4.6 based on 318 reviews