UKDUKAS Reviews

Name: UKDUKAS
Address: 5 Imperial Way, Croydon, United Kingdom
Rating: 4.53

4.5 Rating 326 Reviews

94 %

of reviewers recommend UKDUKAS

Company Reviews

Metrics

Info

4.5

Based on 326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

254716379614

Email:

orders@ukdukas.co.uk

Location:

5 Imperial Way,
Croydon
United Kingdom
CR0 4RR

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UKDUKAS 3 star review on 30th December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your services are OK, but sometines after sending you the items to purchase, the order quotation and confirmations delayed on two instances had to keep following up.”

UKDUKAS 4 star review on 22nd September 2025

Helpful Report

Posted 1 year ago

Dear Fanuel, Thank you for your honest feedback. We are pleased to hear you are happy with the quality of the products you received. Please accept our sincerest apologies for the communication delays you experienced; we understand this is frustrating and fell short of the service standard we aim to provide. We want to assure you that we have taken your comments on board and are addressing these points immediately with our team to prevent a recurrence. We truly value your custom since 2024 and are actively working to improve our response times. Your feedback is essential in helping us enhance our service. Sincerely, The UK-DUKAS Team

Posted 1 year ago

“I was quite pleased with the whole process. The lead times quoted were far too ambitious but we got everything that we ordered in the end. There were a few admin errors”

Helpful Report

Posted 5 years ago

“Your delivery system including updates while waiting is excellent.”

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Posted 5 years ago

“Competent, good information relay, and safe packaging and courier with goods arriving safely and intact.”

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Posted 6 years ago

“Excellent service and communication at least even when there was delay one is notified in advance”

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Posted 6 years ago

“It was my first experience. Seamless, i had an idea of what i want, we worked on it quite quickly...i really didn’t keep tabs with delivery as i was in no hurry. Would i use them again? Absolutely!”

Helpful Report

Posted 6 years ago

“Am grateful for the shopping experience with you. The goods arrived as ordered and am happy with you pricing. Thanks”

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Posted 6 years ago

“Great service. Should improve on quotation response time”

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Posted 6 years ago

“This was a repeat purchase and am very happy so far with UKDUKAS services”

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Posted 7 years ago

“Great customer service efficient with communication to update customers”

Helpful Report

Posted 7 years ago

“Ukdukas does prompt delivery of ordered items. I'm greatly appreciative of the kind and courteous update they make to the customers about the delivery progress of ordered items. And the prices are very competitive, upto date with existing exchange rate against the pound. Good customer service!”

Helpful Report

Posted 7 years ago

“Timely feedback and follow up on placement of orders.”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“The package arrived very fast, l also appreciated the quick action taken when the shoe got out of stock. So far to me, you are the most reliable online company l have used”

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Posted 7 years ago

“Ordered 3 items first time. Received all 3 items. A good service offered. Very good customer service. Only wished for lower prices.”

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Posted 7 years ago

“Found it cheap and timely compared to vitumob!”

UKDUKAS 4 star review on 28th September 2018

Helpful Report

Posted 8 years ago

Dear Clement many thanks for the five stars rating we are humbled and are encouraged to ensure we maintain this excellent customer rating especially this being you first order with us. We appreciate you taking time to giving us feedback. We were glad to have delivered your items for you in Kericho (Litein) 11 working from when the order was placed. Thank you for your custom. Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 8 years ago

“I have been dealing with ukdukas for a long time. I have to say,overall I am happy and satisfied with their services.”

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Posted 8 years ago

“delivery on time but replies is not prompt.”

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Posted 8 years ago

“They Are Fast & Efficient”

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Posted 8 years ago

“Been using ukdukas since 2015, great guys here and very efficient. Some delays in communication lately however, please check on that. Thank you for the service.”

Helpful Report

Posted 8 years ago

UKDUKAS is rated 4.5 based on 326 reviews