UKDUKAS Reviews

4.6 Rating 314 Reviews
95 %
of reviewers recommend UKDUKAS
4.6
Based on 314 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read UKDUKAS Reviews
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Phone:

+254724240450

Email:

orders@ukdukas.co.uk

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All orders have been handles professionally and in a timely fashion. When queries have been raised about orders, the UKDuka team have quickly intervened and provided responses that demonstrate the customer comes first. ALL my orders have been placed, and delivered, above expectation!
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Posted 5 years ago
AMAZING ONLINE SITE... IT HAS MADE IT SO EASY FOR ME TO GET MY THINGS FROM UK.. THANKYOU.. MINAL
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Posted 5 years ago
UK Duka helped me find a dress that was out of stock, accommodated a flexible payment plan and delivered my dress to me within the shortest time possible. Thank you UK Duka. You guys rock!!!
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Posted 5 years ago
1. Communication - I found this to be very good and every time I communicated with UKDUKAS I was always left satisfied with the response. 2. Value for Money- comparing to other people who offer the service UKDUKAS gave me value for money 3. Fast- Turn around time from sending the link to delivery is very fast and good. I will definitely be a returning customer and I would recommend UKDUKAS to anybody.
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Posted 5 years ago
You have excellent turn around time on deliveries.
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Posted 5 years ago
Learned about ukdukas on Amazon UK through the writer of ( How to be a great church usher) by Madge Obaseki. Living in the rural of Kenya in Kakamega County I wondered how this book will reach me. I decided to give a try with ukdukas and voila the book is in Kenya within 14 days of my order and the guy@ukdukas kept communicating on phone and whattsap. Have revered my friends and family and looking forward to my next purchase. Asante sana ukdukas (Thank you a lot ukdukas)
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Posted 5 years ago
I wish I knew you guys before....the service was fast,there was always good communication between me and the operators which make the all shopping experience safe and trustworthy...
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Posted 5 years ago
It was a great experience especially since they kept me informed throughout the transit..
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Posted 5 years ago
on time deliveries
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Posted 5 years ago
Really reliable guys and great customer relations too.
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Posted 5 years ago
Get things right at my door step from my favorite places
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Posted 5 years ago
Very responsive!
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Posted 5 years ago
UKDUKAS have the best customer relatioship management strategy. They deliver the goods on time. Generally their service are efficient. I highly recommend them to everyone who needs something from the UK.
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Posted 5 years ago
The delivery is prompt, timely updates and Excellent customer care.
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Posted 5 years ago
They follow up with me until I received the package. Good and friendly customer service.
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Posted 5 years ago
Excellent service! You made the ordering procedure simple and you kept me up-to-date all the way.
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Posted 5 years ago
It is was first time ordering and I was impressed with the speed and professionalism involved. The product was exactly what I ordered and this calls for repeat purchase. Thanks and keep up with good service.
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Posted 5 years ago
UKDUKAS was my second choice of vendor but I'm happy I didn't go through with my first choice. Was concerned that being an electronic it may not be handled carefully but they did a good job, even labelling the box as fragile. My order arrived in good time and condition. Many thanks to John, who made the delivery home. He was patient and helpful with setting up the machine so we could test it out. All in all a positive experience with UKDUKAS. They are now my top pick when it comes to making my next order from UK.
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Posted 5 years ago
I lost the front centre bumper grill and a rear bumper reflector after a rough drive of my VW golf in Kenya, lake bogoria. I was concerned because the radiator had a lot of particles blown into it in my subsequent trips. All the VW workshops in Nairobi didn't have the items on short notice. So I turned to ebay, and UKDUKAS approached me to facilitate the purchase. Their service was quick, professional and easy. I was updated throughout the deal, items were purchased the same day I paid, and shipped from UK the same week. I got them in a timely manner and in perfect condition. Thanks so much UKDUKAS
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Posted 6 years ago
First time shopping online and was terrified - second guessing the whole thing but with reassurances and positive feedback from the team, I was good to go. The whole experience was amazing. Am done shopping locally.
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Posted 6 years ago
UKDUKAS is rated 4.6 based on 314 reviews