UKDUKAS Reviews

Name: UKDUKAS
Rating: 4.53

4.5 Rating 321 Reviews

94 %

of reviewers recommend UKDUKAS

Company Reviews

Metrics

Info

4.5

Based on 321 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

+254724240450

Email:

orders@ukdukas.co.uk

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UKDUKAS 3 star review on 30th December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service every time. Keep you informed and hassle free. Have not experienced any delays.”

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Posted 4 years ago

“A business with a heart. They do more than timely delivery. They also ensure you have been served the right product and you are satisfied. Two years doing business with them. Looking forward to many more years. Cheers guys!”

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Posted 5 years ago

Dear Erick many thanks for the five stars rating. We value your custom since your first order with us in June 2018. We have delivered very high valuable orders thanks for entrusting us. Thanks for the image of the pcs looks simply amazing. We wish to thank you for choosing us at UK-DUKAS. We appreciate you taking time to giving us feedback. Thank you for your custom. Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 4 years ago

“Items origin was UK and the destination was Nairobi, Kenya. They arrived in good condition, a little bit late though because of COVID-19 related logistical challenges. UKDUKAS are legit, trustworthy, reliable, and give updates on item tracking. Payment can also be done in two instalments. I would use their service over and over again. Shukrani UKDUKAS.”

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Posted 5 years ago

Dear Icom Engineering many thanks for the five stars rating. We appreciate your understanding with the slight delay delivery (3 days over) at the height of the COVID pandemic when flights were being restricted globally. The added complexity with the consignment being from a seller based in Kraków, Poland had a delayed delivery to our UK warehouse. We value your patience and trusting us with this critical order. We wish you all at ICOM all the best and look forward at building years of partnership thank you for choosing us at UK-DUKAS. We appreciate you taking time to giving us feedback. Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 4 years ago

“They helped me source for a genuine parts supplier, placed the order for me and delivered to my desired address! Great stuff!!!”

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Posted 5 years ago

Dear Mr Koinange many thanks for the five stars rating for your order from Volvo main dealer in the UK. We appreciate your patience especially this being your first order. We apologies slight delay with the lock-down in the UK. We hope our regular update kept you notified and at some ease. We appreciate you taking time to giving us feedback. Happy shopping with UK-DUKAS.

Posted 5 years ago

“A reliable courier service and was very happy when I was referred to it. The pricing of the items and their delivery is excellent. The customer service is also excellent.”

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Posted 5 years ago

“I’ve ordered through UKDUKUS recently. They have exceptionally customer service. The delivery time was right on track. I highly recommend their services!”

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Posted 5 years ago

“Excellent service and prompt updates. (Thanks Gemma). I vouch for UKDUKAS. Quite impressive!”

UKDUKAS 5 star review on 7th February 2020

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Posted 5 years ago

Dear Beauttah many thanks for the five stars rating. Thanks for recommendation our service on the Audi Owners Club - Kenya facebook page. The seven Genuine Audi Automatic Gearbox Oil G052516A2 ordered arrived in 8 working days. We wish to thank you for choosing us at UK-DUKAS. We appreciate you taking time to giving us feedback. Thank you for your custom. Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 5 years ago

“excellent services，my package was well handled and my queries answered satisfactorily from time of making quotation to receiving my package. happy and satisfied with your service and planning to make another order soon.”

UKDUKAS 5 star review on 29th January 2020

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Posted 5 years ago

Dear Johnson many thanks for the five stars rating for you order from e-Bay for the Yamaha MusicCast Bar 40 Bar 6.0 All-in-One Cinematic Sound bar. We appreciate you taking time to giving us feedback. Thank you for your custom. Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 5 years ago

“Great customer service that is friendly and communicative. Efficient, trustworthy and and reliable.”

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Posted 5 years ago

“I have used ukdukas for some time now. They are reliable, the agents in Nairobi are extremely courteous and reliable.It is always a pleasure dealing with them.”

UKDUKAS 5 star review on 12th January 2020

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Posted 5 years ago

Dear Wanjiru many thanks for the five stars rating. We value your custom since your first order with us in March 2017. We have delivered hundreds of items. We wish to thank you for choosing us at UK-DUKAS. We appreciate you taking time to giving us feedback. Thank you for your custom. Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 5 years ago

“Am happy that i can make orders online using mobile money payments and have the exact item delivered to my door step within a very short time courtesy of ukdukas.”

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Posted 5 years ago

“Quite efficient, affordable and very friendly customer care who responds to concerns promptly. I have shopped for car parts and delivery was great”

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Posted 5 years ago

Dear Stephen many thanks for the five stars rating we are humbled and are encouraged to ensure we maintain this excellent customer rating. We appreciate you taking time to giving us feedback. Thank you for your custom. Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 5 years ago

“Service was on point and they made up for the short comings which was not from their side but that of the seller......”

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Posted 5 years ago

Dear Timothy many thanks for the five stars rating we are humbled and are encouraged to ensure we maintain this excellent customer rating. We appreciate you taking time to giving us feedback. We are mindful of the issue where Adidas first package was lost in transit. We appreciate your patience as Adidas sent the replacement rugby jersey. The 20% offered by Adidas was appreciated as recompense which we transferred to you. Thank you for your custom. Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 5 years ago

“Excellent service. Order it and they will deliver on time, no short cuts. No excessive charges. Just on point.”

UKDUKAS 5 star review on 10th January 2020

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Posted 5 years ago

Dear Erick many thanks for the five stars rating we are humbled and are encouraged to ensure we maintain this excellent customer rating. We appreciate you taking time to giving us feedback. Thank you for your custom and trusting us with handling your order from KEF LS50 passive studio monitor speaker https://uk.kef.com/products/ls50 (hope you have an amazing stand). Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 5 years ago

“Gemma and John were both amazing and made sure i received my parcels despite a little mix up. Thank you so much!”

UKDUKAS 5 star review on 30th December 2019

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Posted 5 years ago

Dear Minal many thanks for the five stars rating we are humbled and are encouraged to ensure we maintain this excellent customer rating. We sincerely apologies for the slight delay with your order from Mango Outlet based in Spain to our UK warehouse. We appreciate you taking time to giving us feedback. Thank you for your custom. Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 5 years ago

“Good professional service. I was kept up to date from the beginning to the end. I was impressed on the after-sales follow-up on whether the item I bought was working properly. Thanks UK Dukas for making online purchase a breeze. Lynn”

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Posted 5 years ago

“Excellent, super service. Th fascinator hat was received in good order. Also, your flexibility on goods delivery is unmatched. Thanks so much.”

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Posted 5 years ago

“Excellent customer service! They'd suggest for you alternatives”

UKDUKAS 5 star review on 10th October 2019

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Posted 5 years ago

Thanks Yusuf taking the time to give us feedback we value and appreciate your custom. Happy shopping with UK-DUKAS

Posted 5 years ago

“I was impressed by your service because I was able to receive my product within fourteen days from the United Kingdom. It's good because it links customers with one of the most advanced economies in the world.”

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Posted 5 years ago

“Updates- check Rates - check Feedback- check Delivery speed- double check”

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Posted 5 years ago

UKDUKAS is rated 4.5 based on 321 reviews