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UKToolbox Reviews

4.7 Rating 986 Reviews
93 %
of reviewers recommend UKToolbox
Company Reviews Product Reviews
165
 Metrics Info
4.7
Based on 986 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read UKToolbox Reviews

About UKToolbox:

We are a committed team with customer satisfaction at our core. Available 7 days a week we are on hand to answer your questions from delivery enquiries to product information. With over 36'000 products we have a huge range available for all tradesmen & serious DIY enthusiasts.

Visit Website

Phone:

02380 706544

Email:

sales@uktoolbox.com

Write Your review

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jason Batterbury
Unverified Reviewer
“Item arrived damaged, big thanks to Tom for arranging a partial credit, not his fault, the delivery company were at fault, The item its self is really good , pretty easy to put together and looks the part in my garage, Highly recommend this product and the company”
Helpful Report
Posted 1 year ago
Rod Stevenson
Unverified Reviewer
“Great products and delivered within 24 hours will definitely be using UKToolbox again.”
Helpful Report
Posted 1 year ago
Paul
Verified Reviewer
“What a truly despicable company !! I placed an order and was advised delivery would be 3-5 days. After 5 days the order status hadn’t changed from “Not yet depatchd” so I sent an email enquiring as to when I could expect delivery. They completely ignored my email on 3 occasions. It was only when I initiated a case through PayPal did they suddenly cancel my order without a reason or any contact with myself. My advice to anybody thinking or placing an order with these people is to think again and shop somewhere else. Minus 1 star from me !!”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Great products at great prices. Super fast delivery too! Will definitely be using in the near future. Thank you.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Great service. Amazing prices and deals. Good delivery service.”
Helpful Report
Posted 1 year ago
Chris
Verified Reviewer
“Right goods at a good price including delivery. Good, clear website and easy check out process.”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“During the checkout process after paying for the tools I was offered next day delivery for an extra fee which I opted for. I ordered on the Thursday and my order didn't arrive until the Monday. I tried contacting customer service only to be ignored. Still waiting for a response.”
Helpful Report
Posted 1 year ago
David Jones
Unverified Reviewer
“Great quality products at a reasonable price, recently bought two large Pry Bars which I'd struggled to find anywhere else. Purchased online which was very straightforward and items were delivered within a few days. Will definately order again when I need to.”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Good company to deal with.”
Helpful Report
Posted 1 year ago
Jane
Verified Reviewer
“Excellent service. Purchased a Kent & Stowe watering can for Christmas for my husband, he loved it so much he wanted another.”
Helpful Report
Posted 1 year ago
Simon
Verified Reviewer
“I ordered an item that when assembled I felt had a defect, something that can happen, the measure of a company is then how that is dealt with. UKToolbox have been generally unhelpful and not proactive in resolving the situation, which has ended with a refund to me but only after I raised a complaint through Paypal.”
Helpful Report
Posted 1 year ago
Valerie
Verified Reviewer
“I recently bought the ground fixing for a rotary line the original one having to be left in my previous garden. I guessed which one I needed but it was perfect just like the original. It was delivered promptly and has now been set in the ground. The rotary line is now up and I can now peg my washing out.”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Needed a new watering can. Found it on UK TOOLBOX cheaper than Amazon. Good delivery time.”
Helpful Report
Posted 1 year ago
Ashain Gunasekara
Verified Reviewer
“Very good product and good customer service, I ordered the item during the holidays and it arrived very fast.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Competitive price and quick delivery, thank you”
Helpful Report
Posted 1 year ago
JM
Verified Reviewer
“Excellent customer service. I contacted them as I only had one particular day that I would be able to have the 4 tonne jack delivered. Tom advised the best time to order to get the delivery when I needed it. He also advised to send the order number so he could make sure it was dispatched on time. The Jack arrived exactly when required. Apparently it’s a fantastic Jack - but it was a present for my partner so I’ve not used it myself. I’d definitely use this company again, and recommend it.”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Happy with the service provided by customer support. Unfortunately DPD has let them down as we order a product on the 13th December and we still haven't recived anything. Your phone number wasn't working either”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“No complaints - very efficient.”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“You did great toolbox 👍”
Helpful Report
Posted 1 year ago
Clive
Unverified Reviewer
“You did great toolbox thank you 👍”
Helpful Report
Posted 1 year ago
UKToolbox is rated 4.7 based on 986 reviews
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