UK Tights Reviews

Name: UK Tights
Address: The Arsenal, Heapy Street, Macclesfield
Rating: 4.79

4.8 Rating 32,043 Reviews

97 %

of reviewers recommend UK Tights

4.8

Based on 32,043 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01625 460180

Email:

customerservice@uktights.com

Location:

The Arsenal, Heapy Street
Macclesfield
SK11 7JB

UK Tights 5 star review on 1st December 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Buying the tights was easy and quick delivery as i paid over £20 for both pairs unfortunatly as i was putting the first pair on very carefully they ripped so i then as i was going out i tried my back up pair on they laddered i was gutted i ended up going out in some out my draw things do happen but both pairs and i am so careful and i paid over £20 i wont buy from this site again 😣”

Helpful Report

Posted 2 years ago

Dear Lisa, Thank you for your feedback. I'm really sorry to hear that there was an issue with both of your pairs of tights. We sell over 70 different brands of tights and it is rare for items to be faulty, so to have issues with 2 items from different manufacturers is very unlucky. I'm sorry for the disappointment. Please could you send these back to us using our freepost returns label? We'll be glad to have a look at your items, with view to offering replacements, alternatives, a credit voucher, or a refund. (Please copy this web address into your browser: https://www.royalmail.com/track-my-return/create/3545) Thank you. Kind regards, Keri UK Tights Customer Service

Posted 2 years ago

“I returned the tights because I noticed a rip in the leg when I opened them . Please refund my payment.”

Helpful Report

Posted 2 years ago

Dear Eileen, Thank you for your feedback. We're very sorry for the fault with your pair of Pretty Polly. Your order has been refunded in full via your original payment method. Kind regards, Keri, UK Tights Customer Service

Posted 2 years ago

“Unfortunately I have. It received this item.”

Helpful Report

Posted 2 years ago

“Awful quality and cheap looking, also why advertise on both the website and the packaging that the stockings have suspender clips attached when they don’t, that was the main reason as to why I bought them.”

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Posted 2 years ago

“Don't know. Shipment not yet received.”

Helpful Report

Posted 2 years ago

Hi David, I can see that you placed your order on the 27th April and that it was dispatched the same day. You selected Royal Mail Tracked 48 (estimated 2-5 working days) and your parcel arrived on the 4th of May (4th working day). I think the confusion may have arisen as you've responded to our request for a review on our service, rather than our later email request for a review on your products (once these have arrived). My apologies for the confusion and I hope you love your order now that it has arrived! If you'd like to update your review to reflect your level of satisfaction, we'd love to hear from you again. Best wishes, Keri, UK Tights Customer Service

Posted 2 years ago

“I cant review them because I haven't received them”

Helpful Report

Posted 2 years ago

Hi Pamela, please kindly see my email to you, including your tracking. This shows that Royal Mail delivered your parcel on 28/04/2021. Please can you check the delivery address and let us know if there are any problems? Thank you. Kind regards, Keri UK Tights Customer Service

Posted 2 years ago

“Very poor. Miles too big even for someone 5ft 9ins.”

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Posted 2 years ago

“Very disappointed. Bought as full length stockings only to find that they were knee high.”

Helpful Report

Posted 3 years ago

Dear Paul, I'm very sorry to hear that you've received a faulty pair of stockings. It is possible that these were wrongly packed at the factory. Please would you be so kind as to send a photo of the item to customerservice@uktights.com? We'll be very happy to provide a replacement/exchange for another item/credit voucher/refund. Thank you. Kind regards, Keri UK Tights Customer Service

Posted 3 years ago

“Item not received”

Helpful Report

Posted 3 years ago

We're very sorry for the issue with delivery. Your order was estimated to arrive within 5 working days and today is the 5th working day. However, there does seem to have been an issue, as the tracking shows that your item was due to be delivered by the delivery office on Friday the 9th. I've contacted Royal Mail and a query has been raised with your local delivery office. Your item should be delivered within the next couple of days. However, if it has been misplaced, I'll email you directly regarding a replacement order. Kind regards, Keri UK Tights Customer Service

Posted 3 years ago

“The tights looked good in the photo but when it arrived and we opened the outer package the carton with the tights in were opened and the colour seemed to dark. we are returning them tomorrow. We shall shop again once we have had a refund . Thanks,”

Helpful Report

Posted 3 years ago

“ORDERED TIGHTS ON THE 28 TH FEBRUARY, STILL AWAITING DELIVERY.”

Helpful Report

Posted 3 years ago

Hi Alan, I'm happy to see that you received your order yesterday. Most UK customer orders can be expected to be dispatched within 1 working day of the order being placed (if some/all of your items are in stock). We are closed on weekends and bank holidays. You placed your order on Sunday 28th February, and due to a busy weekend, your item was dispatched as soon as possible on Tuesday 30th. You selected Royal Mail Tracked 48 (estimated 2-5 working days) and your order arrived within 3 working days of dispatch. Thank you for shopping with UK Tights, I hope you're happy with your purchase. Kind regards, Keri, UK Tights Customer Service.

Posted 3 years ago

“I bought Passion Carina Sheer Crotchless Tights earlier this month, I’ve bought tights from UK tights previously and they were great, so on arrival I binned the wrapping paper and all paperwork, my wife went to put them on last week, disaster !!!, the body part was minimal, my wife is 5ft 6, she bought Large/ Extra Large, the body section was minimal, nowhere near her waist, they just didn’t fit. waste of money, they were unwearable, went straight into the bin, not happy 😡😡😡😡😡”

Helpful Report

Posted 3 years ago

Dear Ian, I'm so sorry to hear of the sizing issue with your wife's Passion Tights. I can understand your disappointment and we always wish you to be happy with your purchase. We've recently started selling Passion and have had good feedback, so I suspect that you received a faultily-sized or wrongly packed item on this occasion. If you're able to retrieve the item and send us a photo of the issue (no need to return), we'd be very happy to send a replacement/send another item of your choice, of a similar value/offer a full refund. Please kindly email any photos to customerservice@uktights.com. Thank you. Kind regards, Keri UK Tights Customer Service

Posted 3 years ago

“I am still waiting for my order to be completed I recieved 2 pairs of aristoc glossy stockings in natural still awaiting 2 pairs of black glossy stockings could you please look into this”

Helpful Report

Posted 3 years ago

Hi Hazel, Thank you for getting in touch. I'm very sorry for the unusual delay with the completion of your order. Regrettably, Aristoc is experiencing trouble getting this size and colour to us at the moment, due to depleted stock in their warehouse. If you'd like to keep your item on back-order, we expect this SKU to be available again in 2-3 weeks and it will be dispatched to you automatically. Otherwise, we'd be very happy to offer some ideas for similar in-stock items which we could send today. Please either reply to this or email us directly at customerservice@uktights.com and we'll be most glad to assist. Thank you. Kind regards, Keri UK Tights Customer Service

Posted 3 years ago

“A week after ordering my 3 items, I haven't recieved the order....”

Helpful Report

Posted 3 years ago

Dear Claire, Thank you for getting in touch with us. I can see that you placed your order on 07/02/2021 and it was dispatched within 1 working day (08/02/2021). The delivery method selected was Royal Mail Tracked 48 (estimated 2-5 working days). Today is the 5th working day since dispatch, so your item may be slightly delayed. Currently, the majority of Royal Mail items are arriving on time or early, but there are some delays to be expected, due to Covid-19. This has caused an increased volume of mail whilst people are staying home, plus Royal Mail has been forced to reduce staff and adhere to social distancing measures. Looking at your tracking, I can see that it was sent to the wrong delivery office and was redirected on Saturday (13/02/2021). I will send you a separate email with your tracking information, so that you can track your item's progress. We'd expect it to arrive within the next couple of days. Thank you for your patience during this unusual time and we hope you love your order! Kind regards, Keri UK Tights Customer Service

Posted 3 years ago

“Cannot write a review as goods have not arrived yet!”

Helpful Report

Posted 3 years ago

Hi Debra, your order was dispatched on 25/01/2021 and the tracking shows that it was delivered by Royal Mail on 27/01/2021. Please could you double-check this and contact us if there are any issues? Thank you. Kind regards, Keri UK Tights Customer Service

Posted 3 years ago

“Still not received”

Helpful Report

Posted 3 years ago

Hi Rachel, Thank you for getting in touch. Royal Mail attempted delivery 2 days after dispatch on 22/01/2021, but no one was at home. Please kindly reference the email sent from UK Tights Customer Service, which includes a link for you to select an alternative delivery option/rearrange delivery. Thank you very much. Kind regards, Keri

Posted 3 years ago

“I was very disappointed with these stockings as they are advertised as ultra glossy - nothing could be further from the truth . They looked dreadful on - no shine at all and I took them off and put on my Aristoc ultra shiny ones on instead”

Helpful Report

Posted 3 years ago

Dear Customer Thank you for taking the time to leave a product review of the Miss O Shiny Backseam Vintage Stockings. I have sent you an email from our customer service department, as these tights are fully refundable if they do not match the description. I hope this helps. Best wishes, Toni UK Tights Customer Service.

Posted 3 years ago

“Not received”

Helpful Report

Posted 3 years ago

Dear Julie Thank you for your recent order, and also for your review. Whilst Royal Mail is trying to maintain normal postal services, we are hearing that there are severe delays to deliveries all over the country. Normal deliveries and collections should take place in all parts of the UK. However, despite Royal Mail's best efforts, some parts of the country may experience varying levels of delivery disruption. This is due to Coronavirus-related absences and necessary social distancing measures; such as reducing the number of people together in shared spaces and vehicles. We're sorry for any inconvenience but, Royal Mail is working hard to keep any delays to a minimum, all the while keeping their people and customers safe. I can see however, the tracking advises that the order was delivered today. I hope this explains the current situation a little better, and we thank you for your patience at this challenging time. If you have any further queries, please do let me know . Take care and stay safe. Toni UK Tights Customer Service

Posted 3 years ago

“Hi I am sorry to say that we are still awaiting to receive our order Please investigate this as we have been waiting over 2 weeks since ordering I shall wait your early reply W Nelhams”

Helpful Report

Posted 3 years ago

Dear Mr WGR Thank you for your recent order, and also for your review. Whilst Royal Mail is trying to maintain normal postal services, there hearing that there are severe delays to deliveries all over the country. Normal deliveries and collections should take place in all parts of the UK. However, despite Royal Mail's best efforts, some parts of the country may experience varying levels of delivery disruption. This is due to Coronavirus-related absences and necessary social distancing measures; such as reducing the number of people together in shared spaces and vehicles. We're sorry for any inconvenience but, Royal Mail is working hard to keep any delays to a minimum, all the while keeping their people and customers safe. I hope this explains the current situation a little better, and we thank you for your patience at this challenging time. If you have any further queries, please do let me know. Take care and stay safe. Toni UK Tights Customer Service

Posted 3 years ago

“I can't leave a review as haven't received order yet .”

Helpful Report

Posted 3 years ago

Dear Gemma Thank you for your recent order, and also for your review. Whilst Royal Mail is trying to maintain normal postal services, we are hearing that there are severe delays to deliveries all over the country. Normal deliveries and collections should take place in all parts of the UK. However, despite Royal Mail's best efforts, some parts of the country may experience varying levels of delivery disruption. This is due to Coronavirus-related absences and necessary social distancing measures; such as reducing the number of people together in shared spaces and vehicles. We're sorry for any inconvenience but, Royal Mail is working hard to keep any delays to a minimum, all the while keeping their people and customers safe. I can see however, the tracking advises that the order was delivered today. I hope this explains the current situation a little better, and we thank you for your patience at this challenging time. If you have any further queries, please do let me know . Take care and stay safe. Toni UK Tights Customer Service

Posted 3 years ago

UK Tights is rated 4.8 based on 32,043 reviews