UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

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“The staff member that set up the project - good, the man that attended site - good. The invoicing system and chasing system - bad. Despite UK Safety Management having been told on first payment chasing phone call 3 weeks from date of invoice, and told was in our system and due for payment by BACS in the next few days, another phone call was made making a member of our staff feel that the account had to be paid immediately (still not 30 days from date of invoice) it was paid by card, at no point did second person calling inform our member of staff that an invoice had been sent. Result, account paid twice, time wasted by accounts manager and office manager within our office. Don't chase invoices within 30 days, inform those you are talking to that you have provided an invoice so they at least have a chance of knowing what to do.”

Helpful Report

Posted 10 years ago

We are pleased that you were happy with both our sales representative and the engineer who carried out your portable appliance testing. I understand that there was some confusion in regards to the payment, however, I believe one of my colleagues replied via email to explain how this had occurred. May I please confirm that we would not advise any customer that payment must be made immediately, we merely advise that we aim to issue your certificate for the Portable Appliance testing as quickly as possible. If you require any further assistance with this matter please do not hesitate in contacting the office and we will be more than happy to help. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Good service as always”

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Posted 10 years ago

Many thanks for your feedback, we are very pleased that once again you were happy with the service provided by UK Safety Management. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Good efficient company”

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Posted 10 years ago

Many thanks for your positive comments, your feedback is very much appreciated. Kind Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Excellent service. We get a reminder when testing is due and then the guys you send are always pleasant.”

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Posted 10 years ago

We are very pleased that once again you were more than happy with the overall service you received from UK Safety Management and we look forward to contacting you again next year. Many Thanks Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Good, prompt and reasonably price service”

Helpful Report

Posted 10 years ago

Your feedback is much appreciated and we are very happy the you were more than pleased with the service that you received. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“good service , would use again”

Helpful Report

Posted 10 years ago

We are very pleased that you were happy with the service you received from UK Safety Management and we look forward to contacting you again next year. Many Thanks Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“The engineer turned up on time and did not disrupt our workflow and we are more than happy with the service provided by UK Safety Management.”

Helpful Report

Posted 10 years ago

It is very important to UK Safety Management that all of our engineers conduct themselves in a professional manner at all times. Your feedback has been noted and has been passed back to our engineer. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“We were very impressed at the service received - thank you”

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Posted 10 years ago

We are very pleased that you are more than satisfied with the service you received. Many Thanks Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very nice young man who did our safety PAT testing. Very professional and pleasant. He did an excellent job and could not find fault anywhere.”

Helpful Report

Posted 10 years ago

Many thanks for your kind and positive words in regards to the engineer who carried out your Portable Appliance testing. All of our engineers take great pride in the service that they provide to our customers. I will pass your feedback onto the engineer. Kind Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Many thanks”

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Posted 10 years ago

We are very grateful for your positive feedback. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Highly efficient and does not impact at all on the staff carrying out their work.”

Helpful Report

Posted 10 years ago

Thank you very much for you kind words in regards to the engineer who carried out the Portable Appliance Testing for you, we will pass your feedback onto him. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very efficient guy attended and just got on with the job with minimal intrusion or fuss however we received a huge number of very pushy phone calls following the work asking if we would pay by credit card despite being told on numerous occasions that we would pay by invoice.”

Helpful Report

Posted 10 years ago

First of all thank you very much for your positive feedback in regards to the engineer who carried out you Portable Appliance testing, we will pass on your kind words. In regards to payment, please be advised that our main aim is to issue all customers with certificates as efficiently and quickly as possible. You feedback is very much appreciated. Thank you Joanne Adams Customer Relations Manager

Posted 6 years ago

“Engineer was methodical and he planned with us which areas he would cover and when so that the whole process was done as efficiently as possible with minimum disruption. Quite thorough and pleasant to deal with.”

Helpful Report

Posted 10 years ago

As all of our engineers take great pride in the manner that they carry out the Portable Appliance testing, we are very grateful for such positive comments in regards to the service you received. We will pass on your kind words. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“very pleased with the service.”

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Posted 10 years ago

Your feedback is very valuable to us. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very efficient service”

Helpful Report

Posted 10 years ago

UK Safety Management take great care in order to provide a professional and efficient service for all of our customers. We are very pleased that you feel that you received such a service. Thank you very much Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“They always call us to remind us when the PAT testing is due. The engineer we have had so far is friendly and polite, and will take the Nursery's needs into account.”

Helpful Report

Posted 10 years ago

Your positive comments are very much appreciated and will be passed onto the engineer. We are very pleased that you are happy with the service received and we look forward to contacting you again next year. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Natalie, the person who carried out the check, was very professional, efficient and personable. We are highly satisfied with the service provided. David & Judith Beswick”

Helpful Report

Posted 10 years ago

We are very pleased that you are happy with the service provided by UK Safety Management. We will feed your comments back to Natalie as she will appreciate your positive feedback. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“very helpful young man”

Helpful Report

Posted 10 years ago

Thank you very much for your kind words in regards to the engineer who carried out the Portable Appliance Testing for you, we will pass your feedback onto him. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very good service”

Helpful Report

Posted 10 years ago

Many thanks for your positive feedback. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“very efficient and professional their engineer put himself out to make things easy for us.”

Helpful Report

Posted 10 years ago

Thank you very much for your positive feedback regarding the conduct of the engineer who carried out your Portable Appliance testing. All of our engineers take great pride in the service they provide and your comments will be passed on. Kind Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews