UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VERY GOOD EFFICENT SERVICE”

Helpful Report

Posted 10 years ago

Your comments are very valuable to us, we are pleased that you were more than satisfied with the overall service. Kind regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“pat testing - great but no full report issued of items tested Had to request it again this year - still not received!”

Helpful Report

Posted 10 years ago

We are very happy that you were pleased with the service you received in regards to the Portable Appliance testing. In regards to the test report which you have not received, I can only apologise for this as I am sure one would have been sent out to you. If you would like to contact the office again we will do this for you immediately. Thank you very much for your feedback. Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Good service, does what it says on the tin”

Helpful Report

Posted 10 years ago

Thank you for your comments, they are greatly appreciated. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“The service we received was faultless. They didnt interfere with our goings on just got on and did the job at hand.”

Helpful Report

Posted 10 years ago

Thank you very much for your comments, they are greatly appreciated. We aim to carry out the Portable Appliance testing as efficiently and professionally as possible and are therefore pleased that you feel that this was achieved. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“good service”

Helpful Report

Posted 10 years ago

Thank you very much for the positive comments in regards to the service you received from UK Safety Management. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“The service carried out was very professional. Thank you.”

Helpful Report

Posted 10 years ago

We take great pride in our customers satisfaction with their overall experience, and are very pleased that you were more than happy with the service you received from UK Safety Management. Many Thanks Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very good and friendly service. Worked throughout the office with minimal disturbance to our working day.”

Helpful Report

Posted 10 years ago

Your feedback is much appreciated and we are very happy the you were more than pleased with the service that you received. We will pass your comments onto the engineer. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very happy with service. Thank you.”

Helpful Report

Posted 10 years ago

Thank you very much for your positive comments.Your feedback is very valuable to us. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Happy with your service.”

Helpful Report

Posted 10 years ago

We are very happy that you are pleased with the service you received. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“excellent”

Helpful Report

Posted 10 years ago

We are very pleased that you are satisfied with the service you received. Many Thanks Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“The man who did the testing was friendly, polite and professional. He carried out the work without interruption to the business Great”

Helpful Report

Posted 10 years ago

It is very important to UK Safety Management that all of our engineers conduct themselves in a professional manner at all times. Your feedback has been noted and has been passed back to our engineer. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Absolutely fantastic service, the PAT tester was extremely efficient and worked around our venue with ease. Top marks and we will most definitely be using you again!”

Helpful Report

Posted 10 years ago

We are very pleased that you were so happy with the overall service you received from UK Safety Management. We pride ourselves on the professional manner of all our engineers and will pass your kind words onto the engineer who carried out the testing for you. We look forward to contacting you again next year. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Will use again.”

Helpful Report

Posted 10 years ago

Thank you for your feedback as a valued customer our renewals team will contact you next year in relation to using our services again. Kind Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Extra work was carried out without my authorisation but UKSM were professional about this and did no charge me. Would have been an Excellent raiting otherwise.”

Helpful Report

Posted 10 years ago

Thank you for your feedback. A letter is sent out to all our customers before we attend your premises to carry out the testing. This letter outlines the work the engineer will carry out on the day and also the charges. In this case the letter must not have been received.I am glad it was rectified immediately for you. Thank you for the excellent rating otherwise. Kind regards Joanne Adams Customer Relations Manager. 0844 800 4180

Posted 6 years ago

“The engineer was very pleasant and professional in his duties.”

Helpful Report

Posted 10 years ago

We are happy that you were more than satisfied with the service you received and will pass on your kind words on to the engineer. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“The electrician Graeme Young was extremely pleasant and efficient. He worked around our surgeries being used without causing any hassles. Thank you very much to him”

Helpful Report

Posted 10 years ago

Our engineers pride themselves in relation to causing minimal disruption to the day to day running of your business whilst on site. We will feed your positive comments back to the engineer. Thank you very much for your valued custom. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“The engineer who carried out the service was excellent, however the administration department were very abrupt and not particularly informative. One day after the testing was completed I received a phone call asking for my card details so they could settle the account. At this point I had not seen an invoice and had no indication of other payment options. I asked whether it would be possible to receive an invoice before I made a payment and I was told "Fine, I'll email you an invoice now. Goodbye" then she ended the call.”

Helpful Report

Posted 11 years ago

We are very pleased that you were happy with the engineer who carried out the Portable Appliance Testing for you. I am very sorry that you had not received your invoice when you were contacted by our administration department as it is company procedure to supply this to the customer as soon as the work is carried out. Our main aim is to provide our customers with their certificate as soon as possible which is why you were contacted for payment so promptly. Kind Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Efficient Service.”

Helpful Report

Posted 11 years ago

We are very pleased that you are satisfied with the service you received. Many Thanks Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“The original visit was aborted due to the engineer arriving at 2pm - the visit was requested for 8am due to us needing tools tested and teams out on site for the day working - office had not passed on this time slot request - second visit re-arranged and all went according to plan.”

Helpful Report

Posted 11 years ago

Thank you for your feedback. We do aim to be punctual and meet all the customers requirements. Unfortunately things happen which are out of our control however we will investigate this matter internally. We sincerely apologies for any inconvenience caused. I am pleased you were happy with the service that was carried out. Kind Regards Joanne Adams Customer Relations Manager. 0844 800 4180

Posted 6 years ago

“Came when they said they would, nice polite guys who explained everything, did the job and left”

Helpful Report

Posted 11 years ago

Your feedback is very much appreciated and we will pass your positive comments on to our engineer. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews