UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very good effiecient service”

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Posted 11 years ago

Thank you very much for your positive comments. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“overall the company did a good service . I was surprised to get a cold call from the office as I did not request to be called . as I was offered a discounted rate and my pat testing was due I agreed to have it done , The engineer who took on the job was polite and professional and the service was carried out in good time ,”

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Posted 11 years ago

We are happy that you were more than satisfied with the service you received and will pass on your kind words on to the engineer. Our 12,000 sq ft call centre offers our services to over 60,000 customers on a daily basis. I am pleased that you were one of them. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“very good service”

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Posted 11 years ago

We take great pride in our customers satisfaction with their overall experience. Many Thanks Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Good service recieved”

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Posted 11 years ago

Many thanks for your feedback regarding our service it is greatly appreciated. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Excellent service, friendly neat and very tidy service.Would highly reccomend this company.”

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Posted 11 years ago

Thank you for your feedback and your recommendation, we value your comments greatly. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Good service. Arrived at time stated.”

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Posted 11 years ago

Your feedback is very valuable to us. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Chap who carried out the PAT Testing was very polite and confident on the job he was doing.”

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Posted 11 years ago

Your positive feedback regarding our engineer is very much appreciated and will be passed on to him. We pride ourselves on the professionalism of all our engineers and the overall service we provide to all our customers. Many Thanks Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Good service,”

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Posted 11 years ago

Your feedback is very valuable to us. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Really useful that you try and send out the same person who did it the previous year as he knows our offices well. Really lovely service. Thank you.”

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Posted 11 years ago

We appreciate your feedback and aim for consistency in regards to sending the same engineer year upon year whenever possible. Thank you for your valued custom. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very pleased with the whole service received. Many thanks”

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Posted 11 years ago

Thank you very much for your positive comments. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very Efficient, great job. Thanks”

Helpful Report

Posted 11 years ago

Many thanks for your feedback regarding our service it is greatly appreciated. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“I was very happy with the engineer he was excellent. However when I got the call about payment, despite having agreed a price prior to booking, they wanted to charge me £40 extra. Only I argued that I had already agreed a price over the phone I would have had to pay the higher price. Not a good reflection on the business because it has left me wanting to get another company next year who don't try to change the price AFTER the work was completed. Think they were chancing their arm in asking for more.”

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Posted 11 years ago

We are very pleased that you are happy with the service received from our engineer. Our Customer Relations Department contacted you to conduct a customer satisfaction survey and a credit has been applied to your account. Your feedback has also been noted on our client records. Should you require any further assistance please do not hesitate to contact me on the number below. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“The Engineer was very polite and helpful. He was quick and efficient”

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Posted 11 years ago

It is very important to UK Safety Management that all of our engineers conduct themselves in a professional manner at all times. Your feedback has been noted and has been passed back to our engineer. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“GOOD SERVICE”

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Posted 11 years ago

Thank you very much for your positive comments. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“The person who came to do the testing was excellent. However, we were chased very quickly for an unpaid invoice when actually no one had sent us one. When I said this, the lady said she would send it again but didn't. I had to ring back to say we still had not received it. A man then sorted it for us and we received it at once and paid it.”

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Posted 11 years ago

Thank you for your feedback regarding our engineer this will be passed on to him. It is very important to us that you receive your certification promptly, we are sorry that you felt you were being chased too quickly for payment. As we have now move to a paperless organisation all invoices are emailed to our clients where possible. On occasion they appear in your spam folder. Apologies if this wasn't the case. regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“A professional service carried out in an unobtrusive manner”

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Posted 11 years ago

We take great pride in our customers satisfaction with their overall experience. Many Thanks Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“the job was done effectively”

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Posted 11 years ago

We are very pleased that you are satisfied with the service you received. Many Thanks Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“First class service - Thank you.”

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Posted 11 years ago

We are very pleased that you were more than happy with the overall service you received from UK Safety Management. Your feedback is very much appreciated. Many Thanks Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very efficient, pleasant and polite.”

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Posted 11 years ago

We are very pleased that you are satisfied with the service you received. Many Thanks Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

“Very friendly and efficient”

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Posted 11 years ago

We are very grateful for your positive feedback. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 6 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews