UK Planning Maps Reviews

Name: UK Planning Maps
Rating: 4.47

4.5 Rating 1,618 Reviews

86 %

of reviewers recommend UK Planning Maps

Company Reviews

Metrics

Info

4.5

Based on 1,618 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About UK Planning Maps:

UK Planning Maps is a quick and easy source of maps and plans for your planning applications. We offer maps in a full range of scales and formats.

Selecting your map is easy. Our website works on all computers, and all browsers – no specialist software is needed.

You can highlight areas in a red or blue boundary and add your own notes.

Most customers place their orders within 3 minutes with our simple online ordering process. Plans are ready to download immediately, whatever time of day you place your order.

With every order we automatically offer 6 free prints of your map in addition to your electronic copy, just select the tick box when ordering.

Visit Website

Phone:

01856 898 022

Email:

enquiries@ukplanningmaps.com

Location:

Unit 9 The Mart Kirkwall KW15 1FL

UK Planning Maps 5 star review on 31st January 2026

Mr Aucott

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used the map as part of an application for permissionto prune trees in my gatden, which is in a conservation area. I am a householder and this is the first time i have used this service, and the scottish goverments eplanning system, so i had to learn as i went along. I didn't find it easy, and i have two postgraduate qualifications. The map scale is too small for identifying the location of trees in average sized suburban garden. The drawing tool was cumbersome and difficult to use, and i had to erase countless attempts before i had a satisfactory result. The tool seems more designed to drawing shapes than marking points. Finally, in the midst of all this frustration it was easy to make an error and i marked up the wrong part of the map, and only noticed this after I'd bought it, so had to buy a second map, so doubling the cost to me. All in all, a tedious and time consuming process.”

Helpful Report

Posted 7 years ago

“Hi, I recently bought a plan for the first time of UK planning maps. When looking at the website it said that when buying the mastermap 'All DXF/DWG files include 5m contour lines Free.' Hence I was surprised after purchasing that the height data was not included on custom shapes and only on standard sizes. I was offered to pay extra for it however was left slightly disappointed as on the website it gives the impression that 'All DXF/DWG files include 5m contour lines Free'. Not to worry but maybe something to make more clear on the website.”

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Posted 7 years ago

“I needed to know what my boundary line was for my garden, so now I roughly know where abouts it is. Thank you”

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Posted 7 years ago

“Ok map, although I was expecting the red outline round our property boundary to be on the map as you are asked for you postcode and house number. It was hard to put the red outline on it as once saved you couldn't do anything with it even though it was yours and you've paid for it.”

Helpful Report

Posted 7 years ago

Hi, the red outline is not added by default, but it is very easy to add, just click the snap points around the boundary you want to outline. In this case as you have already ordered the map please send an email to us at enquiries@ukplanningmaps.com with your order number and the outline you would like added. We will update the map for you for free.

Posted 7 years ago

“Although the staff were very helpful when I phoned, the map on the view was not what printed. This was very disappointing, as I required a map showing two named roads and I had this on the "view" tab.”

Helpful Report

Posted 7 years ago

Hi, you can browse a very large area of Ordnance Survey mapping on our website, but to save money you only export and print out what you need. If you need a larger map than you purchased please send us an email to enquiries@ukplanningmaps.com outlining the issue and we will help you get what you need.

Posted 7 years ago

“Fast and smooth service. I wish CAD files weren't much more expensive than JPG format.”

Helpful Report

Posted 7 years ago

Hi Mr Doummar, unfortunately Ordnance Survey charge the CAD files much higher than the JPG files, you should still find that we are the cheapest supplier of Ordnance Survey mapping online.

Posted 7 years ago

“It was easy to find the right map but the website kept telling me I had used up all my searches even though I had registered as requested and there weren't supposed to be any restrictions. I left messages on the helpline number and emailed Customer Services but no-one got back to me at all. Eventually the website let me back in after several days and I could download the map I wanted. But still no-one got back to me. I had no help at all for a fault that was obviously part of the website. Not happy! And not a good experience.”

Helpful Report

Posted 7 years ago

“Map is ok for basic planning purpose”

Helpful Report

Posted 7 years ago

“Quick and fairly easy to obtain the map I wanted. However, the cost is excessive for a small, simple map.”

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Posted 7 years ago

“It was strightforward it was in colour.”

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Posted 7 years ago

“The process seemed straightforward enough however the red edging tool was really fiddly and the image that came back after I paid looked nothing like the screen view as I was creating it. The lines looked much thinner than the ones I had drawn and didn't touch the edges of my boundary. I contacted them and one of the staff re-edged my boundary for me and sent a better version which was nice, but removed the additional red hatched area that my council had specifically requested. I ended up adding the required detail manually on PowerPoint and got a much better result!”

Helpful Report

Posted 8 years ago

“Well I was a little disappointed as the plan only show about 6 house and not a bigger Area”

Helpful Report

Posted 8 years ago

“Cheaper than expected. Easy to locate subject But unsatisfactory because I could not get through on line and had to phone in. Assistant who took my details failed to take them accurately and I had to phone again to have corrections made so that I could receive my order. Second assistant dealt with had more of a grip but did not have the authority to vary the order. So the process became more protracted then was necessary.”

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Posted 8 years ago

“Easy to use system quickly provided the map we wanted. Only downside was that the price on the internet was misleading and actually it cost 50% more for the plan we had to have for planning.”

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Posted 8 years ago

“Easy access to the correct map and options for the scales to be used and required by planners.”

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Posted 8 years ago

“Though it was a help with my planning matter, it needed some manual amendment, as it was not wholly accurate as to the footprint of the building or the configuration on the site - the changes were over 6 years old, but not reflected in the maps.”

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Posted 8 years ago

“It was a functional website and not too price gougey”

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Posted 8 years ago

“QUICK AND RELATIVELY EASY TO USE BUT FOUND IT DIFFICULT TO MARK AREAS IN RED/BLUE”

Helpful Report

Posted 8 years ago

“Ease of download. An improvement, 1. Saving areas requested in basket for later purchase. 2. Interface of map when selecting downloading area.”

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Posted 8 years ago

“Good- Quick, preview Poor - Wasn't in the database Got my property outline wrong Pulls you in with a low advertised price then adds vat and extras”

Helpful Report

Posted 8 years ago

UK Planning Maps is rated 4.5 based on 1,618 reviews