UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.57

4.6 Rating 2,885 Reviews

88 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,885 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I took out the policy before covid and have only just received treatment to be able to claim. I have never had to make this sort of claim before, gave some wrong incomplete information but Karl Strickland immediately let me know for me to put right and 4 days later my claim is approved and payment sent. Top class service.”

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Posted 2 years ago

“Slight hitch with the receipt but one email to Craig and it was sorted. refreshingly good service”

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Posted 2 years ago

“Carl was very helpful and explained everything to me about my claim Very efficient service”

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Posted 2 years ago

“Very helpful and professional”

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Posted 2 years ago

“excellent and easy to submit invoices.....”

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Posted 2 years ago

“Very quick and helpful customer service.”

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Posted 2 years ago

“Very quick to review and process claim. Clear and concise communication with agents.”

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Posted 2 years ago

“Clear, helpful and responsive communication.”

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Posted 2 years ago

“Responded very quickly great service !”

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Posted 2 years ago

“I was having difficulty uploading images of my dental receipts to the on-line claim form. Even though they appeared to have been uploaded correctly, the section on the claim form indicated with a red exclamation mark (!) that the form was still incomplete. As a result it wouldn't allow me to send the completed claim through for processing. I spoke to a lady on the helpline no. who gave me an e-mail address to resubmit my receipts. I sent this late on Friday afternoon and by mid morning Tuesday I was advised that the claim had been approved and payment would be with me within 3-4 working days. That's what I call efficiency !!!!”

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Posted 2 years ago

“On line application for payment of dental fees was simple and quick. Thank you”

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Posted 2 years ago

“excellent service. very quick and prompt reply.”

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Posted 2 years ago

“Excellent Customer Service answered my question swiftly with the information asked for Would highly recommend Craig Williams as an outstanding member of your team Many thanks”

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Posted 2 years ago

“Nicola Williamson is alway polite helpful and professional”

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Posted 2 years ago

“Hard at 1st to get someone to talk to that knew what they were doing but finally got through to nicola Williamson and she was fab couldn't be more helpful. Thankyou”

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Posted 2 years ago

“I feel like its very quick with any issues. I feel refunds are given very quickly within the week.”

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Posted 2 years ago

“Claim agreed within minutes even though I was unable to access the correct claim form.”

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Posted 2 years ago

“After changing my bank, there was a problem with the direct debits and my policy was cancelled. After a telephone call and a couple of e-mails the situation was resolved by Craig. Normal service has now been resumed.”

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Posted 2 years ago

“Excellent service very helpful 10+ stars they really have time for you”

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Posted 2 years ago

“Nicola was extremely helpful in processing my refund. The service was swift and helpful.”

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Posted 2 years ago

UK Healthcare is rated 4.6 based on 2,885 reviews