UK Drug Testing Reviews

Name: UK Drug Testing
Address: Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk, Aylsham,
Rating: 4.59

4.6 Rating 1,578 Reviews

91 %

of reviewers recommend UK Drug Testing

4.6

Based on 1,578 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About UK Drug Testing:

Drug and alcohol testing kits supplier. Specialists in rapid onsite workplace drug test kits for urine and saliva.

Visit Website

Phone:

01263 731 168

Email:

marketing@adtuk.co.uk

Location:

Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk
Aylsham,
NR11 6SZ

UK Drug Testing 5 star review on 27th October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good accurate advise given when I called them personally, can be a bit confusing online”

Helpful Report

Posted 9 years ago

“Great telephonist explained in full and real talk (not medical mumbo jumbo I don't understand) what it was I required and was really helpful. Came nxt day which was brilliant also. Only downside is I didn't revive a leaflet on how to use it or what means positive or negative so not much good to me as I'm unaware of what's what lol”

Helpful Report

Posted 9 years ago

Thank for the positive review and the feedback on the telephone help. We are sorry that the packers forgot to pack your instructions. We will ask customer services to contact you and e-mail them across to you. You may also contact them directly on 01263 731 168 during office hours Monday to Friday 8.30am to 4.30pm or by e-mail customerservices@accessdiagnostics.co.uk Kind regards, Access Diagnostic Tests UK Limited

Posted 9 years ago

“I have not yet received the delivery of the products I have purchased !!”

Helpful Report

Posted 9 years ago

We are very sorry to hear this. I will ask customer services to look into this for you. You may also contact them directly on 01263 731 168 during office hours Monday to Friday 8.30am to 4.30pm or by e-mail customerservices@accessdiagnostics.co.uk Kind regards, Access Diagnostic Tests UK Limited

Posted 9 years ago

“The order came through with in a good time scale and this will have an impact on how quickly we can use the testers for our company”

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Posted 9 years ago

Thank you very much for the positive review, and the feedback on delivery speed. Please do not hesitate to contact our customer services team if you require any help or assistance with the tests on 01263 731 168 during office hours Monday to Friday 8.30am to 4.30pm or by e-mail customerservices@accessdiagnostics.co.uk Kind regards, Access Diagnostic Tests UK Limited

Posted 9 years ago

“The staff are polite and the delivery speed excellent. However we have been disappointed by the inconsistency of the saliva tests and therefore the quality of the product. Having had to carry out a general test using 12 saliva kits at once there were problems with some of the strips in some of the pots not registering a result (so 'invalid') even though the saliva spongestick had turned purple in each case. It looked like some strips were more prone to being invalid than others.”

Helpful Report

Posted 9 years ago

Thank you very much for the positive review, and the feedback. We are sorry to hear that you have had a problem with some of the tests. I will ask customer services to contact you to try and resolve this for you. It can sometimes be a problem with a 12 in 1 saliva test kit getting an adequate amount of sample into the test to run all the test strips. It may be worth you having some urine tests as a back up for if this happens. You may also contact them directly on 01263 731 168 during office hours Monday to Friday 8.30am to 4.30pm or by e-mail customerservices@accessdiagnostics.co.uk Kind regards, Access Diagnostic Tests UK Limited

Posted 9 years ago

“Customer services was efficient polite and very knowledgeable as to my requirements”

Helpful Report

Posted 9 years ago

Thank you very much for lovely review. We are very pleased to hear that the customer services team are doing such a good job. We will pass the feedback on to them. If you require any assistance, please do not hesitate to contact customer services on 01263 731 168 during office hours Monday to Friday 8.30am to 4.30pm or by e-mail customerservices@accessdiagnostics.co.uk Kind regards, Access Diagnostic Tests UK Limited

Posted 9 years ago

“Had a faulty test kit, which they replaced for me quickly”

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Posted 9 years ago

Thank you very much for leaving the positive feedback. We are sorry to hear that there was a problem and glad to hear that customer services resolved this for you. If you require any further assistance please do not hesitate to contact us 01263 731 168 during office hours Monday to Friday 8.30am to 4.30pm or by e-mail customerservices@accessdiagnostics.co.uk Kind regards, Access Diagnostic Tests UK Limited

Posted 9 years ago

“The items were delivered quickly and correctly with secure packaging. I have been using this company for a number of years and their tests have always been completely accurate. Their delivery is always extremely efficient, normal with 1 to days.”

Helpful Report

Posted 9 years ago

Thank you for the positive review and the feedback on the delivery speed, packaging and the tests. We really appreciate you taking the time to leave us a review. If you require any assistance please do not hesitate to contact our customer service team. Telephone 01263 731 168 8.30am-4.30pm Monday to Friday or e-mail customerservices@accessdiagnostics Kind regards, Access Diagnostic Tests UK Limited

Posted 9 years ago

“Quick delivery. Easy to use, will be be purchasing again”

Helpful Report

Posted 9 years ago

Thank you very much for the positive feedback on the delivery speed and ease of use of the tests. If you require any assistance please do not hesitate to contact us. Telephone 01263 731 168 8.30am-4.30pm Monday to Friday or e-mail customerservices@accessdiagnostics Kind regards, Access Diagnostic Tests UK Limited

Posted 9 years ago

“Information to select the correct equipment was easily available and more importantly understandable. One question which I had was answered by email within an hour. Ordering was simple and dispatched arriving on the given date without any dramas.”

Helpful Report

Posted 9 years ago

Thank you very much for leaving positive feedback. Glad to hear that your question was answered promptly, and that delivery was straightforward. If you require any assistance in using the tests please do not hesitate to contact us. Kind regards, Access Diagnostic Tests UK Limited Telephone 01263 731 168 8.30am-4.30pm Monday to Friday or e-mail customerservices@accessdiagnostics.co.uk

Posted 9 years ago

“Really good and reliable service”

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Posted 9 years ago

Thank you for leaving the positive feedback. Please do not hesitate to contact us if we can be of any further assistance on 01263 731 168 during office hours Monday to Friday 8.30am to 4.30pm or by e-mail to customerservices@accessdiagnostics.co.uk Kind regards, Access Diagnostic Tests UK Limited

Posted 9 years ago

“Good to ensure all employees are legally compliant”

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Posted 9 years ago

Thank you very much for leaving feedback. Please do not hesitate to contact us if we can be of any further assistance in using the tests on 01263 731 168 during office hours Monday to Friday 8.30am to 4.30pm or e-mail customerservices@accessdiagnostics.co.uk Kind regards, Access Diagnostic Tests UK Limited

Posted 9 years ago

“I have come to repurchase so all good”

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Posted 9 years ago

You're very welcome. Thank you very much for the positive feedback. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Limited

Posted 9 years ago

“It was a very prompt delivery.”

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Posted 9 years ago

Thank you very much for the positive feedback on the delivery speed. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Limited

Posted 9 years ago

“great advice over the phone,”

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Posted 9 years ago

Thank you very much for the positive feedback on the customer service telephone advice. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Limited

Posted 9 years ago

“Very helpful when ordering testing equipment for the first time”

Helpful Report

Posted 9 years ago

Thank you very much for the positive feedback on the customer service & ordering. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Limited

Posted 9 years ago

“Very quick delivery on order”

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Posted 9 years ago

Thank you very much for the positive feedback. Kind regards, Access Diagnostic Tests UK Limited

Posted 9 years ago

“Delivery is always within specified time and order quantities have always been correct”

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Posted 9 years ago

Thank you for the feedback. Kind regards, Access Diagnostic tests UK Limited

Posted 9 years ago

“did not try yet so not sure”

Helpful Report

Posted 9 years ago

Thank you for the positive feedback. If you need any help do not hesitate to contact us. Kind regards, Access Diagnostic tests UK Limited

Posted 9 years ago

“Great product and reasonable delivery time.”

Helpful Report

Posted 9 years ago

Thank you for the feedback on the test kits and delivery time Kind regards, Access Diagnostic tests UK Limited

Posted 9 years ago

UK Drug Testing is rated 4.6 based on 1,578 reviews