UK Drug Testing Reviews

Name: UK Drug Testing
Address: Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk, Aylsham,
Rating: 4.59

4.6 Rating 1,484 Reviews

91 %

of reviewers recommend UK Drug Testing

4.6

Based on 1,484 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About UK Drug Testing:

Drug and alcohol testing kits supplier. Specialists in rapid onsite workplace drug test kits for urine and saliva.

Visit Website

Phone:

01263 731 168

Email:

marketing@adtuk.co.uk

Location:

Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk
Aylsham,
NR11 6SZ

UK Drug Testing 5 star review on 27th October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just wanted to know if there is a test just purely for cocaine? No other drugs .. thanks”

Helpful Report

Posted 5 years ago

Thank you for your review. Yes there are urine and saliva test kits that just detect Cocaine. Links here . Single drug tests for urine https://www.ukdrugtesting.co.uk/collections/single-drug-tests Cocaine saliva drug test kits https://www.ukdrugtesting.co.uk/collections/saliva-drug-test-kits/products/alltest-cocaine-saliva-drug-testing-kit-dco-802 Customer services will contact you today to advise you. You may also contact our customer support team yourself on 01263 731 168 Monday to Friday 8.30 to 5 pm or e-mail customerservices@accessdiagnostics.co.uk. Kind regards Access Diagnostic Tests UK Ltd

Posted 5 years ago

“.”

Helpful Report

Posted 5 years ago

Thank you for your review. If you need any further help or assistance please do not hesitate to contact our customer support team on 01263 731 168 or e-mail customerservices@accessdiagnostics.co.uk Kind regards Access Diagnostic Tests UK Ltd

Posted 5 years ago

“I apparently didn't use the kit properly so that's why I didn't get the results I'd expected.”

Helpful Report

Posted 5 years ago

We are sorry to hear that you are had a problem with your test kit. I understand that customer services have contacted you to resolve this for you. A faint line is still a negative. You may find our FAQ section useful Please do not hesitate to contact our customer support team if you require any further assistance https://www.ukdrugtesting.co.uk/pages/faq-drug-testing Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm

Posted 5 years ago

“Poorly labelled and attached information not clear”

Helpful Report

Posted 5 years ago

Thank you for your feedback. We are sorry to hear that you found the labelling poor and the information not clear. Customer services will contact you to resolve this for you. You may also contact our customer support team yourself on 01263 731 168 or e-mail customerservices@accessdiagnostics.co.uk Kind regards Access Diagnostic Tests UK Ltd

Posted 5 years ago

“Good sturdy container, simple to use but the instructions are complex to read. It could be laid out better.”

Helpful Report

Posted 5 years ago

Thank you for the positive feedback on the container. We are sorry to hear that you found the instructions difficult to read. We will have a look at them and see if they can be better laid out. Please do not hesitate to contact our customer service team if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm

Posted 5 years ago

“I ordered 2 test 5 in 1 party drug and the 3 in 1 cannabis and synthetic cannabis. Quick delivery but I tested positive for thc on the 5 in 1 and negative on the cannabis one...”

Helpful Report

Posted 5 years ago

Thank you for the feedback. Both tests are the same sensitivity for THC at 50ng so we would expect the same result on both, although the intensity of the T may vary between the two. Make sure that you are not reading a faint line in the T section of the test as a positive result. If you have a photo of the results it would be helpful with interpretation. If you do e-mail it to our customer services team and they will be happy to have a look. Please do not hesitate to contact our customer service team if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm

Posted 5 years ago

“I knew I would test positive and I did so I guess it works, will try again in a week or two when I should test negative 👍”

Helpful Report

Posted 6 years ago

Thank you for the review and the feedback. Please do not hesitate to contact our customer services team if you require any further assistance Kind regards, Access Diagnostic Tests UK Ltd

Posted 6 years ago

“Slightly misleading ,thought we were buying 5 tests not one 5 test product. Could be easier to decipher results . Accuracy was compared with rivals product and results proved inconclusive. Following a discussion with Kathy after a very informative chat, we have decided to try again with a product more suitable for our needs.”

Helpful Report

Posted 6 years ago

Thank you very much for the review and the feedback. We'll have a look at the product description to make sure it is clearer. We are pleased to hear that Kathy was able to help. Please do not hesitate to contact our customer services team if you require any further assistance Kind regards, Access Diagnostic Tests UK Ltd

Posted 6 years ago

“Thought it would be better accessible like a pregnancy test. Pee on it kinda thing instead everything is so small”

Helpful Report

Posted 6 years ago

Thank you very much for leaving a review and for the feedback.There is not currently a midstream urine drug test. It may be worth looking at the multi-panel or urine cup tests or the saliva tests if you want a bigger test kit. Please do not hesitate to contact our customer services team if you require any assistance or help to choose the best testing kits for your needs. Telephone 01263 731 168 during office hours Monday to Friday 8.30-4.30pm Kind regards, Access Diagnostic Tests UK Ltd

Posted 6 years ago

“I haven’t needed to use it as yet”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave us a review. We just wondered why you had only given us 3 stars, and if there was a problem. If you need any help or assistance in using the tests please call our customer services team during our office hours Monday to Friday 8.30 to 4.30pm or e-mail the team on customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“it arrived quickly. however, I ordered 3 different types of test kits. they were all jumbled together and the descriptions and manuals were not clearly labelled and I had trouble finding out which test kit belonged to which manual.”

Helpful Report

Posted 6 years ago

Thank you for the feedback. We are sorry to hear that the tests were packaged in a confusing way. Your comments have been forwarded on to the customer services team to address. If you require any assiatnace please contact them on 01263 731 168 during office hours Monday to Friday 8.30am to 4.30pm or by e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“EASY TO USE SMALL AND COMPACT”

UK Drug Testing 3 star review on 18th August 2017

Helpful Report

Posted 6 years ago

We are sorry to hear that you are having difficulty interpreting your results. The results shown here are all negative ie no drugs detected. If you re-read the instructions supplied with the test kits, you will see that the intensity of the colour of the line is not of any significance, and even a faint line should still be interpreted as a negative result. If you have a look at the FAQ section on our website it also explains this. If you need any further help please contact our customer services team on Monday. You may also contact them directly on 01263 731 168 during office hours Monday to Friday 8.30am to 4.30pm or by e-mail customerservices@accessdiagnostics.co.uk Kind regards, Access Diagnostic Tests UK Limited

Posted 6 years ago

“Supplied 12-in-1 drugs/alcohol test kit. Kits supplied very quickly and they responded to an email query within 24 hours.”

Helpful Report

Posted 7 years ago

Thank you very much for the review. If you require any assistance please do not hesitate to contact our customer service team. Telephone 01263 731 168 8.30am-4.30pm Monday to Friday or e-mail customerservices@accessdiagnostics Kind regards, Access Diagnostic Tests UK Limited

Posted 7 years ago

“it didn't”

Helpful Report

Posted 7 years ago

Thank you for leaving feedback. We are very sorry to hear that there was a problem . I will ask customer services to contact you. If you require any assistance in using the tests in the meantime please do not hesitate to contact us. Telephone 01263 731 168 8.30am-4.30pm Monday to Friday or e-mail customerservices@accessdiagnostics.co.uk Kind regards, Access Diagnostic Tests UK Limited

Posted 7 years ago

“The instructions were fuzzy and the pictures very small; having not used the product previously I wasted a test due to not being able to interpret the guide.”

Helpful Report

Posted 7 years ago

Thank you for leaving feedback. We are very sorry to hear that there was a problem with the instructions. I will ask customer services to investigate. If you require any assistance in using the tests in the meantime please do not hesitate to contact us. Telephone 01263 731 168 8.30am-4.30pm Monday to Friday or e-mail customerservices@accessdiagnostics.co.uk Kind regards, Access Diagnostic Tests UK Limited

Posted 7 years ago

“It provided a comprehensive test for different illegal drugs to test our employees.”

Helpful Report

Posted 7 years ago

Thank you leaving feedback. If you require any assistance in using the tests please do not hesitate to contact us. Kind regards, Access Diagnostic Tests UK Limited

Posted 7 years ago

“Very easy to use. Very professional.”

Helpful Report

Posted 7 years ago

Thank you for leaving feedback. If you require any assistance in using the tests on 01263 731 168 during office hours Monday to Friday 8.30am to 4.30pm or e-mail customerservices@accessdiagnostics.co.uk Kind regards, Access Diagnostic Tests UK Limited

Posted 7 years ago

“I ordered 2 test only received one so I'm not happy”

Helpful Report

Posted 7 years ago

Thank you for leaving feedback. We are very sorry to hear that there was a problem with your order. I will ask customer services to contact you to resolve this for you. You may also call them if you require any assistance in using the tests on 01263 731 168 during office hours Monday to Friday 8.30am to 4.30pm or e-mail customerservices@accessdiagnostics.co.uk Kind regards, Access Diagnostic Tests UK Limited

Posted 7 years ago

“I failed. Be better to sell ones I could pass”

Helpful Report

Posted 7 years ago

UK Drug Testing is rated 4.6 based on 1,484 reviews