UFH Services Ltd Reviews

Name: UFH Services Ltd
Rating: 4.97

5.0 Rating 1,047 Reviews

99 %

of reviewers recommend UFH Services Ltd

Company Reviews

Metrics

Info

5.0

Based on 1,047 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When the engineer (Dougie) arrived at my house and proceeded to conduct his initial tests he discussed with me his thoughts on the fault, which turned out to be very accurate, he backed his thoughts up with showing me the results of his testing and proceeded to expose where the fault was and conduct his repairs. He lifted 3 floor tiles very neatly and tidily, all waste and rubbish was removed and laft in very good order, I will recommend UFH (under floor heating) to anyone who has a fault on there heating well done and thank you.”

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Posted 6 years ago

“after having no UFH for 2 years i finally got around to getting it fixed, i called a few companies but never really got anyone that i felt could actually fix the problem, then i called UFH and spoke to Vicky who was polite knowledgable and assured me they could fix the problem as it was what they did all day everyday, not cheap but i was confident, the date fixed Brad showed up and after introducing himself i felt straight away he knew his stuff, within 5 minutes he had eliminated one problem and moved onto the next, worse nightmare it was under a ceramic tile, but he pinpointed the exact place and cleanly removed the tile and there it was a broken wire, which he duly repaired, and after testing the system which was working perfectly, he cleaned up and left no mess whatsoever, brilliant!, i cant praise this company enough for their work ethics and professional manner. It's nice to get a company that talks the talk, and walks the walk, well done UFH. T Marks Surrey”

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Posted 6 years ago

“Doug was very courteous and explained his progress. He fixed the UFH with much less upheaval that I'd expected and left the room clean and tidy. I would thoroughly recommend UFH Services Ltd.”

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Posted 7 years ago

“What an amazing business - combining top technology with excellent personal service - both expert admin and repair. Faultless, speedy repair to our failed under-tile heating : minimal mess, and maximum skill and consideration for customers. In decades of working in business - this has to be one of the very best -managed experiences. Thank you to ALL - HIGHLY RECOMMENDED!”

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Posted 7 years ago

“We received an excellent service from this company! From Vicky in the office who was extremely efficient to the engineer who arrived promptly, identified the problems and repaired them. Very tidy and friendly. We have no hesitation in recommending this company. Thank you!”

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Posted 7 years ago

“On time and friendly efficient service. Solved the problem.”

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Posted 7 years ago

“Doug, the engineer knows his stuff. He identified the fault in no time & fixed it. Afterwards he showed us that the UFH was working properly. All we had to do was to have a tiler replace the one tile which was removed to repair the fault. He is a very polite person and his work is very tidy. We have no hesitation in recommending the company & Doug. Additionally Vicky in the office was very helpful.”

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Posted 7 years ago

“Friendly engineer very helpful went to fix our underfloor heating explaining what happened. Left the place clean. Thank you”

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Posted 7 years ago

“Very pleased with the service provided. Helpful, polite staff.”

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Posted 7 years ago

“In a nutshell, thoroughly pleased. Very professional and very good customer relationship. The Engineer visited was explaining everything well and it gave lot of confidence. I will recommend them without any hesitation”

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Posted 7 years ago

“From the first contact to the completion of the repair we were impressed with their efficiency ,professionalism and pleasant nature. The engineer arrived at 7-30am as arranged and the repair was completed within two hours, as a result of their impressive equipment. We would highly recommend this company.”

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Posted 7 years ago

“Very good all round service, from the ladies in the office, who clearly explained the cost and booked in a convenient time slot to the chap who came and identified and repaired the fault. I would highly recommend using this company to friends and family.”

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Posted 7 years ago

“UFH were very friendly and efficient right from the first contact. The engineer who came to fix the issue was very good. He clearly explained what the fault was and how he was going to fix it. He went out of his way to minimise any damage to the stud wall where the fault was found and left everything clean and tidy. The system is now working fine. Overall we were very pleased with the work. Thank you.”

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Posted 7 years ago

“After 3 electricians and still no fix to my under floor heating problem! I contacted UFH, Doug arrived promptly at 7:30am this morning, Doug swiftly got to work, within a short period of time he had diagnosed the problem, explained clearly what the issue was and fixed it, I can’t tell you what a massive relief it was not to have to start lifting floorboards, which is what I was told I’d need to do by the other electricians to fix the problem. A very happy customer. Thank you”

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Posted 7 years ago

“Underfloor heating stopped working Excellent customer service from first phone call to attending. Managed to fit a call out in really quickly and very efficient and friendly. Minimal amount of tiles taken up as they can locate fault very accurately. Heat back on and left neat and tidy with no fuss. Would really recommend them as the first point of call.”

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Posted 7 years ago

“Not sure of the engineers name he arrived nice and sharp and wasted no time in getting straight on with the job.we had had new flooring laid and he located 1 cut on one mat in the Kitchen area and 5 on the other mat in dining area.Explained what he was doing from start to finish.Made a great job of removing the vinyl tiles repairing the electric underfloor cables and scree-ding back over.We managed to get the tile fitters back in whilst the engineer was still here and he explained very clearly what had caused the problem Absolutly Brilliant job start to finish very impressed”

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Posted 7 years ago

“We had put off trying to repair our underfloor heating, fearful of the cost. Brilliant Brad (again) came in early one morning and very thoroughly investigated our whole system, identifiying the broken panel and usefully informing us of where the builders that first installed the system had done such a poor job. Most importantly, he managed to isolate the failed panel and the get the remaining system working again, which was a huge relief to us all and saved us a major expense just before Christmas. Brad also called the night before to confirm the early start of work the next morning. Utterly dependable! 10/10”

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Posted 7 years ago

“Quick efficient service by very knowledgeable engineer (Brilliant Brad). Thank you for fitting us in before Christmas too. Happy Customers.”

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Posted 7 years ago

“The whole process was excellent from the original phone call I made through to the brilliant engineer who fixed my underfloor heating. I would highly recommend.”

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Posted 7 years ago

“Quick, easy, fixed!”

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Posted 7 years ago

UFH Services Ltd is rated 5.0 based on 1,047 reviews