UFH Services Ltd Reviews

Name: UFH Services Ltd
Rating: 4.98

5.0 Rating 924 Reviews

100 %

of reviewers recommend UFH Services Ltd

Company Reviews

Metrics

Info

5.0

Based on 924 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Write Your review

Tell us how UFH Services Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From what appeared before hand an impossible situation, came the most incredible professional, specialised, service I have ever experience. Amazing technology was the least of it. The expertise and experience to not only diagnose the root cause but outstanding skill to repair the problem, with unbelievably little disruption, both in time and the least amount of decorative repair required. The service was superb from the office (Vicky) in ease of booking, informative instructions (pre and post) visit, to payment. The field work (Brad) second to non. A pleasure. Couldn’t recommend UFH more. Not only made the seemingly impossible possible, but did it in such a respectful way. Don’t hesitate.”

Helpful Report

Posted 1 week ago

“I couldn’t be more impressed with this company. They are so helpful especially with relieving the stressful situation of having to possibly take up ceramic floor tiles to find a fault. The problem was found quickly and only one ceramic tile was needed to be removed. It was then rectified and the tile put back in a very quick time. The equipment the engineer uses is very accurate so problems with the underfloor heating can soon be identified. I highly recommend this company for underfloor heating repairs.”

Helpful Report

Posted 1 week ago

“Had an issue with an underfloor heating mat which nearly resulted in the whole floor coming up. Until Doug from UFH services turned up. Knew his job inside out, reassured me he’d find the problem which he did and even give me a hand doing my bit even though he didn’t have to. Top lad. Josh, Leeds.”

Helpful Report

Posted 1 week ago

“Great service! Had a problem with electric underfloor heating under fixed stone tiles. First contact was Vicky who explained the process and the potential costs. Managed to arrange a site visit in less than a week. Completed an online form which took 5 mins and all set. It is clear and simple. Doug arrived onsite and diagnosed the issue and the fix. Very friendly and knowledgable, no upselling, just straightforward and easy. Would thoroughly recommend and definitely use again if needed. Thanks”

Helpful Report

Posted 1 week ago

“We were so relieved when Doug sorted out the problem with our ufh. He was reassuringly confident from the get go. This was in complete contrast to the communications we had with Warm Up. The service provided was excellent.”

Helpful Report

Posted 1 week ago

“Excellent service solving a problem with our underfloor heating that no-one else could fathom. Dougie was polite, helpful and knowledgeable and found the issue quickly.”

Helpful Report

Posted 1 week ago

“Really happy with the repair and customer service from the engineer and Vicky in the office. Very personable engineer, neat and tidy repair too.”

Helpful Report

Posted 1 week ago

“UFH are very efficient, understanding and accommodating to work with me on a difficult logistical situation at my mother’s property. Doug was helpful in letting us know what the issue was and quick to do the job properly. Very tidy work. Vicky in the office has A* customer service and I highly recommend UFH.”

Helpful Report

Posted 2 weeks ago

“I contacted the company following a personal recommendation. Vicky was efficient and friendly. Doug arrived on time and accurately diagnosed and fixed the problem. He was courteous and took time to explain how to operate the replacement thermostat. I will be very happy to recommend the company.”

Helpful Report

Posted 2 weeks ago

“I initially contacted Warmup about a fault with one of their underfloor heating mats that wasn’t working after installation. Unfortunately, the customer service experience was disappointing—the representative I spoke with seemed uninterested and unhelpful. Thankfully, I reached out to Under Floor Heating Service, and they reassured me the issue could be resolved. True to their word, the engineer arrived on-site and had the fault fixed within an hour. The mat is now working perfectly! I’m thoroughly impressed with their professionalism and expertise. Highly recommended—5 stars from me!”

Helpful Report

Posted 2 weeks ago

“No fuss, got straight on with the job Explained the procedure very clearly and located the problem”

Helpful Report

Posted 2 weeks ago

“Excellent from start to finisher . Say no more 👍”

Helpful Report

Posted 3 weeks ago

“I could not believe how quickly UFH were able to come and see me -Brad I identified and fixed the problem in no time and then gave the rest of our under floor heating system a quick look over -I could not ask this ask for a more efficient and friendly service-my first request for help was answered at 7pm -followed by by Vicky making the visit arrangements first thing the next day - Vicky is my angel of mercy”

Helpful Report

Posted 3 weeks ago

“Very professional, on time, Quoted a higher price and was charged less as was fixed very quickly, Really good with our end client,”

Helpful Report

Posted 3 weeks ago

“After the underfloor heating in my bathroom failed, four years after installation, Vicky was very helpful arranging for Doug to come out to repair it. Doug and his magic box of tricks managed to locate the issue to a single spot and he skilfully took out only one tile and carried out the repair in the restricted space. The cause of the fault was accidental damage by our installers cutting into the cable and it now works again good as new. Doug explained to me very clearly what the issue was and made it super easy for the tiler to put the new tile down. I can't thank the UFHS team enough for their perfect service.”

Helpful Report

Posted 4 weeks ago

“My en-suite bathroom underfloor heating stopped working after two & a half years of bliss, After contacting Vicky, And then Doug's visit one hour later he found three faults then he partially fixed the floor heating unfortunately damage was coursed, i,e cables overheated and became brittle, This independent investigation by UHF services which i submitted to our builder and they have accepted responsibility so in the end all ends well.Thank you very much Doug and Vicky for all your help this has helped immensely so I wholeheartedly recommend UFH Services for work well done.”

Helpful Report

Posted 1 month ago

“My ensuite bathroom underfloor heating stopped working. Doug found the fault almost immediately and it was the thermostat which he replaced and then gave me a thorough tutorial on how to use it which I had never had before. So now my ufh is so much more efficient. Thank you so much to Vicki for helping me and handling the arrangements and to Doug and Kirk for the friendly, quick and efficient service. I would highly recommend this company to anyone with underfloor heating issues.”

Helpful Report

Posted 1 month ago

“After our underfloor heating not working. The stress that this caused because the kitchen floor had been completely laid. We thought the whole floor would have to be ripped back up. Doug came today to find and repair the faults and WOW! What workmanship .. 3 faults found - ONLY 3 tiles lifted - no damage done to surrounding tiles - impressed and very happy! It’s working 😁! Thank you again Doug!”

Helpful Report

Posted 1 month ago

“Professional service carried out by Vicky who took care of logistics and Doug who carried out the repair . Would highly recommend this company .”

Helpful Report

Posted 1 month ago

“Professional repair by Doug without the need to excavate the floor and with the bonus of an interesting conversation. Efficient work from Vicky making all the arrangements. Overall excellent customer service and problem fixed! Thanks”

Helpful Report

Posted 1 month ago

UFH Services Ltd is rated 5.0 based on 924 reviews