UFH Services Ltd Reviews

Name: UFH Services Ltd
Rating: 4.97

5.0 Rating 1,013 Reviews

100 %

of reviewers recommend UFH Services Ltd

Company Reviews

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5.0

Based on 1,013 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Doug arrived on time, was polite and persistent in locating the problem and then worked in resolving the issues, whilst looking to minimise the impact on the floor. Really happy with Doug’s and the whole UFH service”

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Posted 1 month ago

“Amazing service from Vicky and Doug. All fixed and working!”

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Posted 1 month ago

“Brad undertook the survey which highlighted an issue. Doug fixed it as promised (handy phone call to say he was stuck in traffic initially). Work done in clean and tidy manner. Vicky in the office super efficient and lovely to deal with. Great service.”

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Posted 1 month ago

“Doug came to sort out a bigger problem than fist started , but with knowledge and grit he got it all sorted out and tested . Couldn’t off asked for a better service … M Ruscoe R and B”

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Posted 1 month ago

“A superb company- engineer and office staff gave outstanding service. I am deeply grateful to them.”

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Posted 1 month ago

“An efficient and friendly service by your engineer with a good result! Very patient when explaining the thermostat controls. Thank you”

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Posted 2 months ago

“Excellent company to deal with from the start. Vicky was extremely helpful and reassuring on the first phone call and an engineer arrived exactly when promised. Doug was friendly and knowledgeable. He identified the problem with our underfloor heating installation within minutes and was able to fix it straight away, leaving our room clean and tidy. I wouldn‘t hesitate to recommend UFH Services and would certainly use them again in the future.”

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Posted 2 months ago

“Very happy with the service received today from UFH! They arrived bang on time, fault was diagnosed very quickly and rectified with minimal fuss and no mess. Highly recommended, Doug clearly knows his stuff!!”

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Posted 2 months ago

“Amazing company from initial contact with Vicky who kept me informed of Dougs attendance who attended ahead of schedule and diagnosed the fault in no time would not hesitate to use again”

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Posted 2 months ago

“Having been told underfloor heating couldn’t be repaired I was really pleased to find UFH. Vicky explained how they worked ( different areas of country at different times of month) so I needed to wait until next time they were in my area. Vicky advised me of 3 hour slot for appointment and said I would get a call an hour before arrival. All worked well,the fault was found and repaired in a couple of hours. I was talked through the whole procedure and having had to replace timer was given tutorial in how to use it. The bathroom was left clean and tidy. Wouldn’t hesitate in using again.”

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Posted 2 months ago

“Arrived on time, found the problem and fixed what seemed to be an impossible situation. As an electrician myself, I spent 2 days trying to locate the problem, lifting areas that I thought would be the area causing the tripping fault, to no avail leaving me with a bigger repair than needed. I will definitely be using UFH Service again should I ever need to, the office support from Vicky and the work carried out by the engineer was extremely impressive. If you have an issue with your electric underfloor heating, call these guys first. A lesson learnt from me. Thank you.”

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Posted 2 months ago

“Brilliant service from Doug. Highly recommended.”

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Posted 2 months ago

“Our underfloor heating hadn’t worked for 10 years and Doug fixed it in a couple of hours. Life changing.”

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Posted 2 months ago

“Fixed our underfloor heating we thought was beyond repair, quickly, and at a fraction of the cost others quoted. Great stuff!”

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Posted 2 months ago

“A fairly easy company to deal with although the date & time of the appointment was 'issued' rather than agreed. Engineer turned up on date & time agreed & fixed the fault. It is quite an expensive procedure especially when you take into account the 'making good' that is required after the visit”

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Posted 2 months ago

“Doug did an excellent job! He came in and fixed my underfloor heating, which hadn’t worked for five years”

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Posted 2 months ago

“So pleased I contacted UFH to help with my underfloor heating. Great communication from Vicky regarding my appointment. Engineer, Doug, replaced the faulty thermostat that had previously been installed by a different company as part of an insurance claim with Liverpool Victoria. He also carried out a diagnostic inspection of the matting that had also formed part of the insurance claim. Doug informed me that the matting had been laid incorrectly and provided me with a report and photos to submit to LV as part of a complaint. Doug was so helpful & patient in explaining everything - he couldn't have been more supportive. Can't recommend UFH highly enough.”

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Posted 2 months ago

“Brad and Doug did a great job of identifying the fault and repairing. Nice guys and seemed knowledgeable about UFH.”

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Posted 2 months ago

“I really recommend UHF. Vicky was so helpful & efficient arranging everything. Doug detected the fault immediately and working with the other guys to lift the floor, they repaired the fault quickly. I could not recommend them enough! They were brilliant, I wish I realised this company existed sooner - will now be nice & warm this winter!!”

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Posted 2 months ago

“Very quick and clean! Doug was great, trustworthy and friendly.”

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Posted 2 months ago

UFH Services Ltd is rated 5.0 based on 1,013 reviews