UFH Services Ltd Reviews

Name: UFH Services Ltd
Rating: 4.97

5.0 Rating 963 Reviews

100 %

of reviewers recommend UFH Services Ltd

Company Reviews

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5.0

Based on 963 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly efficient service from start to finish. Vicky told me exactly what to expect, and the engineer (Doug) did exactly what she said. It took him about an hour to complete the job. He managed to remove just one tile and left the room very clean and tidy. If only more companies would be so good. Thank you.”

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Posted 5 months ago

“Very efficient service. Vicky explained what would happen on the day. The engineer found the fault and repaired it in less than an hour. Only 1 tile lifted. Worth the wait to get a professional job done. Nice and warm again. Would certainly recommend.”

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Posted 5 months ago

“Job well done with minimum disruption.”

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Posted 5 months ago

“Was very impressed with your engineer Doug Managed to locate the problem and rectified it within a couple of hours.”

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Posted 5 months ago

“The engineer Duggie arrived as stated I found Duggie to be very helpful and polite He was very knowledgeable and professional They found 2 faults and repaired I would certainly highly recommend UFH to anyone and certainly they would be my first call if I was unfortunate to have a issue again with my underfloor heating”

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Posted 5 months ago

“As always excellent customer service from UFH. Thanks Vicky for all your help”

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Posted 5 months ago

“Excellent service prompt and liaised with engineer and booking team kept you aware of price and works to be carried well happy with service”

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Posted 5 months ago

“Very very profesional. You can ask for more Vicky was supper helpful. Thank you.”

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Posted 5 months ago

“If you've got a problem with your underfloor heating, then UFH is the company to fix it. Everyone at UFH was knowledgeable. professional and friendly. Our floor failed after 2 years, the manufacturer contacted UFH. We were really worried the whole bathroom would need to come out. However after talking to Vicky at UFH, I felt very confident that the problem could be fix with minimal disruption or damage. Vicky talked me through the whole process, explaining everything from costs to what would happen on the day. Doug was our engineer, who arrived on time and found and fixed the fault within 2 hours. He then showed us what the problem was, and also showed us the floor fully working again. We were fortunate and only lost one tile.”

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Posted 5 months ago

“Tried various companies without success one phone call to UFH and following instructions engineer booked my electric underfloor heating has been repaired as promised One porcelain tile removed without further damage to surrounding tiles Great job executed”

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Posted 6 months ago

“What a professional company to deal with. Part of my electric underfloor heating had stopped working and fearing the worst - vinyl tiles up and total replacement mat, I was given the name of this company. From the first contact until the issue resolved they were extremely professional. The engineer assured me that he would find the fault and he did. Only two tiles were removed and the repair was quick. First class!”

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Posted 6 months ago

“From Start to Finish the process was really good, friendly and very helpful. Thank you”

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Posted 6 months ago

“Engineer arrived on time exactly as promised. Found a fault and rectified it. Found a second fault and rectified that too with minimum disruption to the floor under the circumstances. Very pleased with the results and a really nice company to deal with from booking though problem solving and payment (exactly as quoted). I would definitely use them again - don’t be put of by the fact that they are not local. In summary a great service by really nice people.”

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Posted 6 months ago

“Great quick service which solved the issue.”

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Posted 6 months ago

“The response was very quick and Vicky was very helpful. Bradley found the UFH fault right away, making the repair and explaining thoroughly what the problem was…never to happen again!”

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Posted 6 months ago

“Not only did UFH identify and fix my failed inderfloor heating underneath quarry tiles, but they also spotted I had a hot water pipe leaking nearby, under the same quarry tiles. Exceptional performance in a niche market, well done you guys.”

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Posted 6 months ago

“Brilliant experience, was initially really worried when my system went down on a Saturday evening. I found this company on Google and tentatively filled out the contact us form in the apprehension that I will be bombarded by salespersons. I received one phone call on the Monday and was given all the info I needed including a fixed price quote no hassle, no pressure exactly what I needed so I agreed to the quote immediately. An engineer was booked for Weds the same week repair took a few hrs. Engineer was really friendly and talked me through everything they were doing and left the area tidy. So all in I was without heating for only a few days. Great work, would definitely recommend.”

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Posted 6 months ago

“From start to finish this company has been nothing but excellent. From the initial enquiry until post payment, Vicky was representative of how customer interaction should be via phone and email. The engineer arrived on time, was faced with a difficult and complex situation and where most would have given up, he continued and resolved a catastrophic problem with our underfloor heating to bringing it back to working order. Excellent team work and really glad I found you!!”

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Posted 6 months ago

“Efficient and friendly”

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Posted 6 months ago

“From what appeared before hand an impossible situation, came the most incredible professional, specialised, service I have ever experience. Amazing technology was the least of it. The expertise and experience to not only diagnose the root cause but outstanding skill to repair the problem, with unbelievably little disruption, both in time and the least amount of decorative repair required. The service was superb from the office (Vicky) in ease of booking, informative instructions (pre and post) visit, to payment. The field work (Brad) second to non. A pleasure. Couldn’t recommend UFH more. Not only made the seemingly impossible possible, but did it in such a respectful way. Don’t hesitate.”

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Posted 7 months ago

UFH Services Ltd is rated 5.0 based on 963 reviews