Our underfloor heating was not working and I contacted UFH . I SPOKE TO Vicky , who was helpful and charming and as I have a baby at home , she organised a visit within days of making contact. I had Doug come in at crack of dawn this morning. He was absolutely brilliant ,he diagnosed the problem, mended the fault and did tests to check the whole system Doug was professional, polite and explained everything comprehensively We are absolutely delighted that we now have a perfectly functioning warm floor The cost was fair and it was easy to make payment over the phone