u hold the key Reviews

Name: u hold the key
Rating: 4.77

4.8 Rating 327 Reviews

95 %

of reviewers recommend u hold the key

Company Reviews

Metrics

Info

4.8

Based on 327 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent self storage facility. Staff are really helpful and know their jobs. Containers are clean and dry. secure compound at Toronto near Bishop Auckland. prices are fair and you are given a refund for any days you dont need after handing in the key after the minimum week rental. Second time we have used company when moving house. Can't fault them.”

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Posted 5 years ago

“Conversation with Joanne was very professional, she put herself out to find a suitable container that turned out to be brand new, the fob opening the automatic gate was a great help and security camera's gave me confidence it was a safe environment. When I was finished I cleaned the container out, put the keys through the office door [on site] and called the free phone number to let them know. The overpayment was re-paid into my bank immediately, a very happy customed, thank you for everything”

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Posted 5 years ago

“Very straightforward to set up, met on site, and showed exactly what to do, would definitely recommend , 5 star service”

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Posted 5 years ago

“Absolutely over the moon with the storage and the service. can not fault anything. excellent all the way. Thank you x”

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Posted 5 years ago

“Very good service and excellent facilities”

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Posted 5 years ago

“Rented one of the small units to store my daughters belongings in between house contracts whilst at Uni. Easy to access. Very clean secure storage. Great value for money. Would definitely recommend.”

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Posted 5 years ago

“Straightforward process in renting the unit. Never any problem contacting staff or getting information. Good choice of unit sizes.”

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Posted 5 years ago

“Good efficient service”

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Posted 5 years ago

“A really handy service, not a bad price for the safety and security of a container”

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Posted 5 years ago

“Excellent service..... no problem...... hassle free!!!”

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Posted 5 years ago

“Very helpful and life saver”

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Posted 5 years ago

“U hold the key holds a fantastic service. The units are all very clean, ours had just been painted when we first rented in in 2018. The staff are all very friendly and helpful. Excellent facility, we would highly recommend u hold the key.”

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Posted 5 years ago

“Brilliant service from start to finish. All the staff were friendly and helpful. The container was clean and secure. Would definitely recommend and use again.”

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Posted 5 years ago

“Excellent service, got sorted same day and facility is exactly what i’d expected.”

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Posted 5 years ago

“Very easy to rent the unit great location easy access and secure”

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Posted 6 years ago

“Excellent facility. Containers are clean and secure. Very easy to access - ability to use 24hrs a day is ideal. Straightforward booking and very helpful staff member at the site.”

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Posted 6 years ago

“Fantastic and really good customer service.”

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Posted 6 years ago

“So far excellent service.”

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Posted 6 years ago

“Great service from Dean, clean dry container flexible terms, location not far from the A1. Easy access 24 hrs a day and secure location: Helpfull staff in the office when arranging the booking initially. Many Thanks”

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Posted 6 years ago

“Very satisfied, so far so good, friendly,full of willingful help and opitions to chose from.”

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Posted 6 years ago

u hold the key is rated 4.8 based on 327 reviews