u hold the key Reviews

Name: u hold the key
Rating: 4.77

4.8 Rating 327 Reviews

95 %

of reviewers recommend u hold the key

Company Reviews

Metrics

Info

4.8

Based on 327 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication, quick and easy service. Highly recommend”

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Posted 5 years ago

“I would like to compliment the Joanne fir the assistance she has given to me and the helpfulness received. She has answered every question put to her in an exemplary way. I would highly recommend U Hold The Key to all my friends and colleagues. Thank you once again for all the assistance given, it is greatly appreciated”

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Posted 5 years ago

“Very good service and facilities. Clear concise communication especially in these strange times”

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Posted 5 years ago

“Hassle free service from booking online to collecting keys at the gate. Would definitely recommend using u hold the key.”

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Posted 5 years ago

“Easy to deal with, clean well maintained unit, good access to site.”

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Posted 5 years ago

“Very friendly and professional. Whole process was easy and efficient. Highly recommend”

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Posted 5 years ago

“Easy to organise and friendly staff. If only everything was this straight forward.highly recommended. Thankyou.”

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Posted 5 years ago

“Very good service, clean unit, very easy to deal with, will use again. Cost very competitive, 5 out of 5”

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Posted 5 years ago

“Flexible and efficient service, easy helpful communication and very helpful.”

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Posted 5 years ago

“Excellent service from start to finish, very professional will use again”

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Posted 5 years ago

“From the very beginning the service has been excellent. All calls to the main office were dealt with professionally & quickly. The staff on site always friendly & willing to help. Great to be able to access 24/7, situated by service station very close to where I lived so very convenient. Would thoroughly recommend & use again if required.”

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Posted 5 years ago

“Perfect. Convenient and easy to arrange. Very satisfied customer”

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Posted 5 years ago

“Very friendly person explaining the different size of containers on site and the prices also the access to site by key fob”

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Posted 5 years ago

“I hired a 10ft container during my house move. Clean and like new, so ideal for storing household items. Staff were friendly and helpful both in person at sign up and via phonecalls. 24 hour access and no security issues. Pricing was about right for the area. Would recommend and not hesitate to use again. My thanks to the staff.”

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Posted 5 years ago

“I rented two containers for storing furniture due to house move / relocation. The containers I had were very clean and dry. I would use “U hold the key” again if needled.”

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Posted 5 years ago

“Absolutely spot on , no fuss at all.”

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Posted 5 years ago

“Very efficient system which meant we could get in and out anytime-containers were clean and secure-staff were lovely to deal with both in person and online etc-will definitely recommend and use again if needed.”

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Posted 5 years ago

“Very easy to use, process was quick and simple. Will be using again if needed.”

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Posted 5 years ago

“New refurbed & uber clean container ✔️ Unlocking/Locking access padlock ✖️ Locking of door bars ✖️ I accept the security mechanisms must be secured against unauthorised access but I’m not a tradesman with strong wrists & arms. I’m a single, little old lady with arthritis so really struggle to gain access / lock up container. The yard is a lonely old place.”

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Posted 5 years ago

Thank you for your review. There is a site manager available between 10am - 2pm at our Grantham depot. They will be happy to help should you require any assistance with the container doors . Many thanks, U Hold The Key

Posted 5 years ago

“Excellent”

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Posted 5 years ago

u hold the key is rated 4.8 based on 327 reviews