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u hold the key Reviews

4.8 Rating 327 Reviews
95 %
of reviewers recommend u hold the key
4.8
Based on 327 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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Anonymous
Anonymous  // 01/01/2019
It great as there is 24hr security on my site not many sites have that
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Posted 4 years ago
Excellent.Very friendly staff. Containers are very good and clean.
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Posted 4 years ago
Everything is just brilliant with the container easily to get in and out of the yard 10 out of 10 and a great location
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Posted 4 years ago
Very clean unit and efficient handover.
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Posted 4 years ago
Very quick and efficient. The staff I spoke to and met on site were excellent and took me through the whole process in a very professional manner
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Posted 4 years ago
Very good. Pleasant helpful staff. Office staff particularly professional and polite. Containers are good, safe and clean..
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Posted 4 years ago
We stored out furniture , whilst we waited to get the keys for our new house .The staff we dealt with were very helpful and friendly. We would recommend uhold the key to friends.
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Posted 4 years ago
Quick, easy process. Staff are helpful, polite and pleasant. No problems at all with lock up.
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Posted 4 years ago
Fantastic service provided by both head office via the telephone and on-site by the site manager. The sites are extremely secure, in handy locations, and provide an excellent means to store items. I would certainly use them again if I need storage in the future.
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Posted 4 years ago
Very easy to deal with .Accommodating to our needs regards to key pick up and unit preference..lovely friendly staff ..Units clean and dry and in very good condition will definitely use again
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Posted 4 years ago
The staff who deal with the Sunderland site was very helpful when we needed storage quickly. Would certainly recommend..
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Posted 4 years ago
Great speedy service well impressed 5 star. Thanks Dave
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Posted 4 years ago
Clean and dry storage facility - added bonus of being able to drive up to the storage locker itself! Very good customer service at the start and end of our storage period. Really good value compared to large chains.
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Posted 4 years ago
Quick efficient process and Container exactly as described and what I required.
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Posted 4 years ago
Very quick and easy to book a container. Easy payment. The access is great and very secure. I feel confident my things are safe.
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Posted 4 years ago
Booked at very short notice, size I required was not available but given next size up for the smaller price. Quick, efficient and hassle free, very impressed. Would thoroughly recommend.
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Posted 4 years ago
A really friendly company that go out of their way to help. Thank you u hold the key!
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Posted 4 years ago
Second time i have rented and chose mainly because of 24hour operation. Units are clean and well looked after with full support service if needed.
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Posted 4 years ago
Absolutely excellent service. Units are so clean and such great quality. Highly recommend Alnwick site.
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Posted 4 years ago
Site manager professional, 24 hour access, competitively priced, excellent customer service department, storage unit clean and secure, on site security excellent.
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Posted 4 years ago
u hold the key is rated 4.8 based on 327 reviews