u hold the key Reviews

Name: u hold the key
Rating: 4.77

4.8 Rating 328 Reviews

95 %

of reviewers recommend u hold the key

Company Reviews

Metrics

Info

4.8

Based on 328 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed dry storage for my motorbike. The U Hold The Key secure site, and container was perfect for this, at an affordable reasonable price. The staff are helpful, courteous and a pleasure to deal with. Can't fault this company”

Helpful Report

Posted 7 years ago

“Straight forward and quick same day collection of keys with very helpful staff and the site is very safe with 24 hours security.”

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Posted 7 years ago

“Very good,well impressed,had a container at Benton .Arthur was really helpfull,would use again.good service from start to finish.”

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Posted 7 years ago

“All good for us thank you!”

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Posted 7 years ago

“Found it very easy to rent a container and curtius staff”

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Posted 7 years ago

“unit very secure and dry. Good size and good for my needs.”

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Posted 7 years ago

“Signing up was very well organised, the site is easily accessible and the owner was very happy to accommodate our requirements (access for a lorry).”

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Posted 7 years ago

“Very easy service, shown different containers and what was available and signed on the day.”

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Posted 7 years ago

“Quick and easy rental. Fast, friendly and efficient service.”

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Posted 7 years ago

“Easy to follow the process and collection of the keys”

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Posted 7 years ago

“Friendly, helpful attitude, good value, charges for actual use rather than rounding up to nearest month as some local competitors do (presumably getting paid twice for the same container if they re-let immediately). The whole experience was effortless and gave me just what I wanted. If I had a minor criticism it would be that I got a bit confused about how much I owed and as a result I overpaid, though this was refunded promptly. Perhaps a revised extra-clear statement of from/to dates and amountswould help people like me.”

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Posted 7 years ago

“Booking was easy on line, picking the keys up was hassle free with a friendly service.”

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Posted 8 years ago

“These guys are really reliable and friendly and will make sure you get the best deal for what you need. I've used them twice now and have been really impressed both times.”

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Posted 8 years ago

“So easy to organise and the staff were friendly and accomodating. 24 hr acess was invaluable.I would definitely use the service again ☺”

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Posted 8 years ago

“Easy in easy out contract no fuss”

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Posted 8 years ago

“Great friendly staff, secure feeling location, and very reasonable prices”

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Posted 8 years ago

“The service I had from the onsite staff for this location was amazing, they showed me around a number of units to ensure I was happy with the location. Very friendly and professional onsite staff.”

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Posted 8 years ago

Thank you for your feedback, we have passed it on to the onsite staff, and he is thankful for your glowing review. Thank you U Hold The Key Self-Storage

Posted 8 years ago

“Everything operated perfectly.”

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Posted 8 years ago

“Easy, no-hassle service! Great staff; would definitely recommend!”

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Posted 8 years ago

“Very professional service. Container spotless and secure. Would definitely recommend and use them again.”

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Posted 8 years ago

u hold the key is rated 4.8 based on 328 reviews