Truly PVC Limited Reviews

Name: Truly PVC Limited
Address: 259 Stockport Road, Ashton-under-Lyne
Rating: 4.74

4.7 Rating 2,307 Reviews

94 %

of reviewers recommend Truly PVC Limited

Company Reviews

Metrics

Info

4.7

Based on 2,307 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

259 Stockport Road
Ashton-under-Lyne
OL7 0NT

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Truly PVC Limited 5 star review on 4th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Truly Pvc in the past, without issue. However a recent order did not go as smoothly due to none return of promised phone calls. This caused me delays of 4 days. Thankfully a very helpful and knowlegable Tony answered my most recent call and sorted it within no time, my order is on it's way. I guess it all depends on who answers the phone their end, not all sales personelle are the same. My advice....ask for Tony!”

Helpful Report

Posted 7 years ago

“Good product,good service,but I personally hate suppliers who add you automatically to an email list or give your details to another company for the purpose of market research.(Whether or not the option to unsubscribe is available)”

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Posted 8 years ago

“Ordered 4 door stays - then noticed price for 4 was higher than buying 1 4 times. :-(”

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Posted 8 years ago

“Initially sent wrong item, they asked for proof of this, and after sending photo of wrong item, they sent correct one.”

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Posted 9 years ago

“Thank you for asking me to write a review but it would be helpful if you reminded me what I had bought and when”

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Posted 9 years ago

“wrong size locks received. could i swap them for correct ones please”

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Posted 10 years ago

Yes no problem please contact us to sort it out 0161 339 4982

Posted 10 years ago

“Bought PVC repair kit as have previously purchased these from Truly and had always been happy with product . Was still happy this time apart from that the case catch arrived broken, but didn't bother to complain as had not long moved house and have two young children so sending something back for this fault wasn't top priority!”

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Posted 10 years ago

I'm sorry to hear your kit has arrived damaged it may have happened during transit. We would be happy to sort a replacement please contact us on 0161 339 4982

Posted 10 years ago

“Product didn't work”

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Posted 10 years ago

Please contact us to discuss the problem we would like to help resolve any issues.

Posted 10 years ago

“Product bought was very weak and to be honest I didn't use. As I didn't think it was good enough to drill two holes in my new door. Still in box. Not happy with quality. Mark Doyle Kildare Ireland”

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Posted 10 years ago

Hello Mark, I'm sorry to hear you are unhappy with your purchase we sell a good quantity of this door knocker without complaint. Please return the item to us we have an excellent return and refund policy.

Posted 10 years ago

“I have no idea which product this relates to, so cannot comment. If you want feedback it would be best to remind the customer what the product was, in the same way that EBAY does.”

Helpful Report

Posted 10 years ago

Sorry for any confusion, you purchased some Hall Clips (for wedging lead flashing in to mortar joints)

Posted 10 years ago

Truly PVC Limited is rated 4.7 based on 2,307 reviews