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True Traveller Reviews

4.8 Rating 1,993 Reviews
98 %
of reviewers recommend True Traveller
Read True Traveller Reviews

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

Anonymous
Anonymous  // 01/01/2019
A+ Customer Service and straight forward communication
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Posted 5 months ago
Submitted my claim and was assigned, confirmed and paid within 3/4 days
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Posted 5 months ago
Simple to take outs policy , all aspects clearly shown ! At a reasonable cost . So piece of mind achieved.
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Posted 5 months ago
I have been a True Traveller customer for over two years and continue to prefer them on my trips. I already needed to use your services on a trip to Australia and I was very satisfied with the service and the assistance during the trip and in resolving situations. For all these reasons, True Traveller is my travel insurance company. At the moment, I have the annual insurance, which makes it easier for all the trips I take during the year.
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Posted 5 months ago
Patrik was nice and respectful
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Posted 5 months ago
I just renewed my insurance with true traveller for another year so that can only mean that I’m extremely happy with them. I did claims a year ago and they were so helpful and fast dealing with everything! Highly recommend! Thank you!!
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Posted 5 months ago
I purchased travel insurance after extending my stay in Australia, the online experience was positive and I was pleased with the pop up reminders during the application process. Hopefully I won’t need to use it. I cannot comment on the customer service because I haven’t needed to use it.
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Posted 5 months ago
I always use truetraveller for cover my holidays! Very good value for money
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Posted 5 months ago
I have the most positive experience with True Traveller. They have been reassuring and support during a stressful incident. I highly recommend them
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Posted 6 months ago
Why does it support Apple Wallet, but not Google Wallet? On Android it points to an unknown 3rd app.
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Posted 6 months ago
Haven’t used it yet but good pricing
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Posted 6 months ago
Helpful as needed, reasonable cost. Reassuring to have in your pocket.
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Posted 6 months ago
Its easy to set up and works very well.
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Posted 6 months ago
Unfortunatly I had to use my insurance after having a bus accident in Laos early last year. However, I'm very happy about how everything went and I've been getting a True Traveller insurance for every trip I made ever since. Can really recommend them!
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Posted 6 months ago
Extremely efficient. Issue solved in less than 24 hours
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Posted 6 months ago
I can highly recommend True Traveller. Everything was very transparent when booking the insurance policy regarding aspects and activities coverage and when I was submitting my claims after an accident they were very responsive and easy to communicate with.
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Posted 6 months ago
I entered wrong dates for my insurance. The support was quick and good.
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Posted 6 months ago
Very good travel insurance.
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Posted 6 months ago
Very specific for extreme sportsmen. Very good
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Posted 6 months ago
They sorted my fibula injury perfectly. I had to go to the hospital and then back home for the recovery. I couldn't continue my travel in my situation. They covered everithing I needed. Thank you very much!
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Posted 6 months ago
True Traveller is rated 4.8 based on 1,993 reviews