True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 2,072 Reviews

98 %

of reviewers recommend True Traveller

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

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“Excellent service , my claim was handled quickly & money was sent within 24 hours. True traveller communicated well and allowed me to feel at ease! I will always look at booking insurance with them from now on!”

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Posted 3 hours ago

“All the truetraveller organisation, and especially Lesia, were fast, clear and paiod attention to our needs Thank to everybody Fabio di segni”

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Posted 1 day ago

“Easy, fair and fast settlement.”

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Posted 2 days ago

“I am very impressed with the professionalism of the true traveller company. I am particularly thankful to Jess who settled my claim and am really appreciative of how quickly and efficiently this was done. I am extending my travel insurance for one more year because I am very happy with how this was handled. Thank you Jess and team for your help.”

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Posted 3 days ago

“Brilliant easy service we're emigrating to Australia and getting cover for a 1 way trip seemed a bit more difficult than you would think. This company offered a good well priced option.”

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Posted 6 days ago

“Very straightforward to buy cover/declare medical conditions and a breath of fresh air with options for those already travelling - also very helpful staff. I've used TT for a few years and I won't go anywhere else for my travel insurance now”

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Posted 1 week ago

“Top service! very fast refund”

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Posted 1 week ago

“Easy to extend cover”

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Posted 1 week ago

“Informative and to the point, easy to navigate and understand, price was very good.”

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Posted 1 week ago

“I have used True Traveller for my daughter who is travelling in Mexico and Central america. She hasnt needed to use it so far, but it has given us both peace of mind and their website is easy and straight-forward to use. I am very happy with them to date.”

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Posted 1 week ago

“I renewed purely because of how incredible “Zeus” was when I needed to claim early into my trip. It was a stressful time but he made their end of it so easy for me.”

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Posted 2 weeks ago

“Quick support and hassle-free claims”

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Posted 2 weeks ago

“Super easy, love that you can just select your trek and the system will work out which cover you need. Also really helpful that all policies include helicopter rescue as that's one less thing to forget to add. I accidentally submitted my DOB incorrectly but within an hour of contacting them, TT had corrected it and sent me an update policy document. Would recommend!”

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Posted 2 weeks ago

“Claim was handled by Khatia. Thank you!! Very happy with the customer care.”

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Posted 3 weeks ago

“True traveler were very helpful to me during this very stressful time of claiming insurance after my accident. Khatia was amazing and very attentive in answering all my questions with quick responses. I would highly recommend.”

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Posted 3 weeks ago

“All good use regularly.”

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Posted 3 weeks ago

“Hassle free with good cover”

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Posted 3 weeks ago

“Very quick to quote for policy change and extension and very quick to settle when I had to make a claim.”

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Posted 3 weeks ago

“I've just recently got my policy but very impressed with their customer support team. Very friendly and helpful!”

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Posted 4 weeks ago

“It was my first experience dealing with traveling medical insurance claim and, despite the stressful situation, it was dealt with very promptly. The staff was always very helpful and reassuring, and they made it all very clear and understandable. For sure, I ll be always choosing True Traveller for my future adventures!”

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Posted 4 weeks ago

True Traveller is rated 4.8 based on 2,072 reviews