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True Traveller Reviews

4.8 Rating 1,995 Reviews
98 %
of reviewers recommend True Traveller
Read True Traveller Reviews

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

Anonymous
Anonymous  // 01/01/2019
Claim was handled with minimal fuss, and paid out within 2 weeks of sending documentation for claim. Only downside is Axa only offered me a single amount against my claim, and advised they will not pay out any more should another injury for the same part of my body, talked or unrelated, during the duration of my claim. They offered me a maximum of 5k against an injury to receive an emergency procedure in Mexico towards my back, instead of ending my trip and sending me home to have it done in the UK (I would need to have found the provider myself when back). As I didn’t want to end my 9 months travelling trip after 1 month, I decided to accept the offer (reminder to add on Traveller Resumption to your quote). But True traveller were efficient and kept me updated through out the entirety of my claim. Really wonderful
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Posted 19 hours ago
How wonderful there is a company to get the necessary travel insurance regardless of age and regardless whether you're already underway. With all the travel opportunities and way of living nowadays this could be offered as something inclusive with all travel insurance companies. So glad True Traveller truly understands!
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Posted 22 hours ago
Great insurance, easy to do
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Posted 3 days ago
Helpful and efficient
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Posted 3 days ago
A Very good travel insurance to use. To be able to extend the policy while still travelling is excellent. Thank you.
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Posted 1 week ago
Just amazing. They solved my problem fast, the claim was so fast too. This is the best insurance company that I ever tried. Really good job!
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Posted 1 week ago
I'm very happy to submit an insurance with True traveller. Unfortunately I had some health issues and for every occasion they replied quickly and the service was very efficient and helpful. 100% satisfied
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Posted 1 week ago
Excellent service and very clear pricing and policy details
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Posted 1 week ago
Easy and quick to obtain a quote, they were competitive and simple to obtain what I required
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Posted 1 week ago
Very reliable and quick. I always go with them when I travel.
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Posted 2 weeks ago
The application and acceptance was so easy I had forgotten to take insurance before I left the UK and suddenly realized when I was in Canada panic set in true traveler saved my bacon
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Posted 2 weeks ago
It was a super smooth and easy handling of claims and consultation with TrueTraveller. I was in North Thailand, where a group of dogs attacked me in the forest, thus I've called TrueTraveller what to do. As the reception was bad, they wrote me an email asking all the details about what happend and how they can help me. I went to the hospital, and they checked up on me the next day, how everything went. Afterall I've submitted my claims for the hospital expenses, which were approved and processed in 4 days time, which is I think an amazing service, so I'm totally blown away on their professionality and speed processes, as well as the kind approach.
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Posted 3 weeks ago
Great insurance for a great price. Very happy
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Posted 3 weeks ago
online quote details and purchase - super after sales service - super
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Posted 4 weeks ago
Claim process was smooth and straight forward. The payment was fast! Very good
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Posted 4 weeks ago
This is my go to travel insurance company. Really good value and efficient.
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Posted 4 weeks ago
Simple clear cost effective. Easy to disclose and price, often at zero, minor conditions.
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Posted 4 weeks ago
Best offer on the market. Been a client for years now.
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Posted 1 month ago
I spoke to someone at True Traveller who talked me through the products to make sure I was buying the correct one. He was extremely knowledgeable, professional, friendly and willing to help. It was so refreshing to speak to an actual person and get things sorted straight away. I will definitely use True Traveller again.
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Posted 1 month ago
I needed insurance quickly for my daughter and this was simple and easy to obtain
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Posted 1 month ago
True Traveller is rated 4.8 based on 1,995 reviews