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True Traveller Reviews

4.8 Rating 2,270 Reviews
97 %
of reviewers recommend True Traveller
Read True Traveller Reviews

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Super easy to get cover! Only gave 4 stars because idk what they'd be like if I had a claim but based on signing up and getting covered it was well easy!
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Posted 6 years ago
Really straightforward insurance supplier, and geared to backpackers with no extra hassle for not being in your country of residence when applying. Included a lot of activities that are popular with travellers as standard that you would normally pay a premium for with other providers- would recommend to anyone!
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Posted 6 years ago
True Traveller is the only travel insurance company i could find that would offer me better than decent cover, including winter sports, with fair excess, for a full two years AND allow me to travel home for as long as i need to within that time (a lot of other companies only allowed max. 21 days?!). Would highly recommend!
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Posted 6 years ago
Great value for money and encompasses everything that you could possibly need on your travels! There are options to include any activity or eventuality that might arise while you are enjoying yourself abroad! It was very easy to contact True Traveller whenever I had any questions which was hugely beneficial. The team was extremely helpful and made the whole process of buying insurance very simple. Another benefit of using True Traveller is that you can buy it at any stage of your travels and allows you to be insured despite already starting your adventures. Would 100% recommend due to their simple format that make it very clear what is included and ensures that everything you could possibly want is covered.
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Posted 6 years ago
Great value for money and encompasses everything that you could possibly need on your travels! There are options to include any activity or eventuality that might arise while you are enjoying yourself abroad! It was very easy to contact True Traveller whenever I had any questions which was hugely beneficial. The team was extremely helpful and made the whole process of buying insurance very simple. Another benefit of using True Traveller is that you can buy it at any stage of your travels and allows you to be insured despite already starting your adventures. Would 100% recommend due to their simple format that make it very clear what is included and ensures that everything you could possibly want is covered.
Helpful Report
Posted 6 years ago
Great value for money and encompasses everything that you could possibly need on your travels! There are options to include any activity or eventuality that might arise while you are enjoying yourself abroad! It was very easy to contact True Traveller whenever I had any questions which was hugely beneficial. The team was extremely helpful and made the whole process of buying insurance very simple. Another benefit of using True Traveller is that you can buy it at any stage of your travels and allows you to be insured despite already starting your adventures. Would 100% recommend due to their simple format that make it very clear what is included and ensures that everything you could possibly want is covered.
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Posted 6 years ago
I have used True Traveller for three separate trips across the world. What I love most about this company is how easy the website is to use. Never mind that they offer you coverage for basically every single activity on earth or the fact that even the standard insurance package will insure that you are safe in the case you need help. I will continue to use True Traveller for my travels as I truly believe they have the customers well being at heart.
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Posted 6 years ago
I travel so often and also often forget to take out travel insurance before I leave home so I find True Traveller super helpful as you can be honest that you’re already overseas! I’ve only claimed once but they were very quick and responsive. Highly recommended.
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Posted 6 years ago
Quick and easy to get a quote and purchase online. Offers a lot of benefits for people who are travelling for a long period of time, especially those who are backpacking. Hopefully I shouldn't need to make a claim!
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Posted 6 years ago
Easy to use and very efficient. Good value for us as we forgot to set up insurance for our daughter before she went on a year abroad and we were able to set it up anyway.
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Posted 6 years ago
Very comprehensive insurance and easy to get a good quote for all activities you could possible do on a holiday. Used for a short 2 week holiday and 2 years in Canada both simple and good value for money.
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Posted 6 years ago
If you are on either a short or longer trip Truetraveller is the way to go for insurance! Personally I like that how easy the applying process is and you can take it any time of the trip. We've had fortunately only minor health issues, but Truetraveller covered them also! I highly recommend Truetraveller insurance for your adventures!
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Posted 6 years ago
Really simple sign up procedure with competitive rates
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Posted 6 years ago
I have made a claim twice and both times it was simple and the money was paid quickly and easily. I love this insurance. They are easy to contact and they do what they say they will. Perfect:-)
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Posted 6 years ago
Quick and easy to understand and k ow what you can get cover for and nice and simple to use so you can't get confused with what is included in your insurance
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Posted 6 years ago
I'm using true traveler insurance since 2017 to all my travels. "touch the wood" I had to make the claim only ones for my dentist appointment, but i was resolved very quickly and in 2 weeks I got the money back. they have lots of options for different trips and different travel style so everyone can find type it suits best.
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Posted 6 years ago
Super convenient that it is possible to get covered once already abroad! Gives me a peace of mind while traveling and also offers a solid plan B for the times that I don't plan far enough in advance. (Luckily) haven't made a claim, so can not say how this process is - hope I never have to find out!
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Posted 6 years ago
Easy process of buying and was clear what was included.
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Posted 6 years ago
I've been using True Traveller for a few years now for many reasons. I can start and continue my cover whilst already abroad, their website is by far the easiest in the market to navigate and I've had a great experience with their support team. Also, compared to other similar companies I've found True Traveller to be more cost effective, without losing any important benefits. Great coverage, great price, great service!
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Posted 6 years ago
True traveller is simple and easy to use. Tailoring the sort of insurance I needed and adding on any extras was uncomplicated and stress free. It was also very quick! Highly recommend for two year worldwide cover as this is something that not many travel agencies/insurers offer.
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Posted 6 years ago
True Traveller is rated 4.8 based on 2,270 reviews