Trek-Adventures (formally Sea-Trek Adventures) Reviews

4.00 Rating 9 Reviews
67% of reviewers recommend Trek-Adventures (formally Sea-Trek Adventures)

About Trek-Adventures (formally Sea-Trek Adventures): Organising sailing, skiing and active holidays that are fun, friendly and professional since 2000.

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Phone:
01789686002

Email:
info@trek-adventures.co.uk

Location:
The Warehouse, Prince of Wales St

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"Our Learn to Sail holiday was unfortunately plagued by some terrible un-sailable weather which was such a shame. Every effort was made by the Lixouri team to ensure our comfort and wellbeing during the extremely adverse weather conditions. The sailing we did do was excellent fun. Our skipper Shirley was knowledgeable and very helpful in trying to fit in as much instruction as possible in a such a short space of time. We will definitely return next year to complete our qualifications and join a flotilla."
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"Our Learn to Sail holiday was unfortunately plagued by some terrible un-sailable weather which was such a shame. Every effort was made by the Lixouri team to ensure our comfort and wellbeing during the extremely adverse weather conditions. The sailing we did do was excellent fun. Our skipper Shirley was knowledgeable and very helpful in trying to fit in as much instruction as possible in a such a short space of time. We will definitely return next year to complete our qualifications and join a flotilla."
Helpful Report
"Our Learn to Sail holiday was unfortunately plagued by some terrible un-sailable weather which was such a shame. Every effort was made by the Lixouri team to ensure our comfort and wellbeing during the extremely adverse weather conditions. The sailing we did do was excellent fun. Our skipper Shirley was knowledgeable and very helpful in trying to fit in as much instruction as possible in a such a short space of time. We will definitely return next year to complete our qualifications and join a flotilla."
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"Had a fantastic experience with Trek Adventures on their fitness and pilates trip. Highly recommend."
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"We have just come back from a Fitness & Pilates break at Lixouri Bay which was stunning in every way - first class instruction on land for our beach workouts and pilates and on the water too. The hotel is beautiful with stunning views, fabulous food and staff who could not do enough for us. The surrounding area is incredibly peaceful and the new beach bar is perfect for sundowners. Magical in every way."
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"Lackluster would be the only way to describe the overall experience. The end of the season isn't an excuse for a poor holiday experience. Overall the team were nice, the kit was pretty much as advertised, but the overall experience was one to remember for the wrong reasons. The tuition on the beach was minimal without a huge amount of energy, although the team were very friendly. It lacked focus. The yacht flotilla had some issues also. Poor communication, a dirty boat (in some aspects at least) the berth cushions were so uncomfortable that we got no decent sleep. The 240V inverter did not work so had to rely on limited shore power. Matt found one off his spares kit. so it got fixed. I would not have offered this vessel for charter in its current state. The yacht did sail ok, but it was no performer. The end of the flot week just petered out, and we got off the boat and into a hotel as fast as we could. Again, no energy. Matt is a nice guy, and a good skipper but tired after a long season."
Helpful Report
Thanks for your review Lee. Sorry to hear that you were not satisifed with your holiday. You're the first review we have had that wasn't stellar, especially on Flotilla where our feedback has been outstanding this season and a massive % of guests have already re-booked for 2018.
I have contacted the team in Kefalonia and made your concerns clear and we'll obviously make every effort to ensure they are addressed.
I have also contacted the cleaning company who service our yachts, a local company in Ag Efimia and given them the dates and yacht name - I wait their response.
Feedback is important, good or bad as it helps us improve.
Best, James
"We had a great 2 week holiday in Kefalonia. It was with Sea Trek, however, I have been asked many times since if I would recommend them and I'm afraid the answer is no. We felt that we were not listened to at the start of our yacht charter and that the information that is on the Sea Trek website about the beach club is plain misleading ! We did fill out a feed back form when we left the resort and no-one has bothered to get in touch with us to discuss our issues. It's a shame because with a bit of attention to detail and listening to your customers more you could provide a fantastic holiday."
Helpful Report
Hi Anna, Thank you for your review. We're sorry you feel that you'd not recommend us, we really are, as we work incredibly hard work with all our guests. We did review your feedback form and didn't contact you regarding the itinerary comments because - I personally spoke to all members in your large party, on site in Greece on board and also after your flotilla and discussed in detail the itinerary and what would work best for you all etc. The feedback in general was everyone had a wonderful time over the 2 weeks on board and at the club. Your feedback form also says "we were very happy with the boat and had a fantastic week". It is tricky to accommodate different skill levels on a yacht flotilla and we really did our best to make it work for your large group, at the time of booking and on the water. We are very sorry it did not work out for your boat. For 2017 we have split the Learn to Sail flotilla and standard Flotilla completely, both will have separate bases on the island so hopefully this will never be an issue again. Many kind regards, James
"We have only used this company once but never again We were charged more than anyone else on the same course for the same week We had to pay for our hotel others this was included in the price for the week The engine failed and we had to be towed in"
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"We spent a fantastic 'Learn to sail' week with Sea-Trek at Lixouri on Kefalonia this June. Can't believe that after only three days expert tuition from Barry we were confidently sailing on our own in a 32 foot Bavaria. And squealing with delight as we hit 5 knots! We never believed this would be possible. Thanks Barry, Will and the rest of the Sea-Trek team - you were brilliant and gave us great confidence. And we earned our ICC and Competent Crew certificates too. We met some lovely people who we hope to keep in touch with and we'll certainly be back! Many thanks, Tim and Jenny Neill"
Helpful Report
Trek-Adventures (formally Sea-Trek Adventures) is rated 4.00 based on 9 reviews

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