BeyondBeach (formerly Trek Adventures) Reviews

Name: BeyondBeach (formerly Trek Adventures)
Address: The Generator Hub, Quay House, The Gallery Kings Wharf, The Quay, Exeter, Devon
Rating: 4.85

4.9 Rating 78 Reviews

97 %

of reviewers recommend BeyondBeach (formerly Trek Adventures)

4.9

Based on 78 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours

About BeyondBeach (formerly Trek Adventures):

Organising sailing, skiing and active holidays that are fun, friendly and professional since 2000.

Visit Website

Phone:

01548 288459

Email:

info@beyondbeach.com

Location:

The Generator Hub, Quay House,
The Gallery Kings Wharf, The Quay,
Exeter
Devon
EX24AN

Write Your review

Tell us how BeyondBeach (formerly Trek Adventures) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BeyondBeach (formerly Trek Adventures) 5 star review on 4th March 2024

James

BeyondBeach (formerly Trek Adventures) 5 star review on 1st February 2024

The B

BeyondBeach (formerly Trek Adventures) 5 star review on 28th January 2024

Alan

201

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a fantastic holiday in Kefalonia last year - the staff were brilliant (beach and hotel). The only downside was that the hotel wasn’t right in the beach and that its main purpose was for sailing etc - but BeyondBeach now have a new location which is (with sun loungers for when you’re not on the water) and we’re looking forward to enjoying that this year which I’m sure will qualify for a 5 star review. The correspondence pre-holiday has also always been great and the team are quick to respond - you feel like you’re dealing with someone who really does care about the customer experience. There was a little mix up with one of extra packages we pre-booked but they were quick to sort it out and refund.”

Helpful Report

Posted 1 week ago

“This was our first flotilla experience (Constance Bavaria 37'), and we have left the week with fantastic experiences and memories. The staff both off-shore and during the flotilla were very helpful and friendly. The lead boat staff provided us with a lot of good information and tips, and new the area and wind conditions very well. They were such a big help during the docking manoeuvres each and every day and made our life very easy . The tours and locations were incredible (very hot in July)! Please consider making sure that all instrumentation and equipment is functioning properly prior to boat handover (boat speed, boat hook, cabin window, steering wheel, ....). During the hot summer period (July/August) it is essential that the boats are equipped with some ventilation system (simple wall mounted fans in the cabins for example). Or at least include ventilation suggestions in the packing list.”

Helpful Report

Posted 8 months ago

“The hotel was a little grubby at first and we had to ask for our shower to be cleaned. The food was not hot enough and the breakfast was very limited. However, the quality of the evening meals was excellent. The hotel staff were really great and it really felt like a family hotel. It was clear that the team were trying to please but keep the costs down. The view from the back of the hotel looking over the water was stunning. The sports team were great, very friendly, encouraging and informative. The equipment was a good standard and appeared to be up-to-date.”

Helpful Report

Posted 1 year ago

“Very friendly helpful staff both from Trek & the Hotel at Paliki Bay & a great family holiday. We were in a group of 15 (3 families of 5) & all were keen to use facilities. I appreciate that often other families aren’t the same but it was frustrating at times (mainly for beginners amongst us) when lessons used all the available kit meaning there was non available for those wanting just time on the water. The situation was also complicated by being nearly at the back of the sign up queue (by virtue of sitting on the far side of the terrace at the briefing). This could be easily resolved by a few more Topaz boats, a few more windsurf boards & sails. These could be shared between the 2 sites depending on predicted/actual levels of demand each week. That said, we all managed to get on the water & had a lovely week. With a bit more kit, we would definitely consider a return.”

Helpful Report

Posted 1 year ago

“This was a more affordable holiday than the bigger companies we had been with before (Mark Warner/Neilsen) and we liked the relaxed atmosphere, were impressed with the admin before our holiday and the resort staff were friendly & helpful. Villa Mitis (Kefalonia) was a lovely spacious villa close to the beach. A lovely relaxing week.”

Helpful Report

Posted 1 year ago

“Friendly & Knowledgeable staff, couldn't do enough for you & very hard working. We were staying at the Paliki Beach Club, but using the watersports package @ Lixouri Beach Club. I would recommend the Lixouri Beach Club just for the size & facilities of the beach. All the equipment was well maintained & seemed new. Staff in both Hotels were very helpful & friendly. We stayed at Villa Fedra, which was fabulous. A few maintenance issues needed to be ironed out with the AC remotes, toilet seats & a few new kitchen utensils could be added. But nothing that stopped us enjoying our stay. The Trek Adventure staff in the UK recommended a car which we definitely needed to get to the other beach club, & we used it to see other parts of the Island which we would recommend.”

Helpful Report

Posted 1 year ago

“Hotel. Fabulous! Family run, so welcoming and service was fantastic. Room was very comfortable and clean. Food was excellent and plenty of it and reasonably priced. Trek Beach Club. Possibly our error, but we went to this beach club to do paddle sports not sailing/windsurfing and we were limited by the weather on some days. It was frustrating that we couldn't paddle at the time of the day when the conditions were best - first thing/last thing, as the beach didn't open until 10am and closed at 6pm. Would have been useful if the information given has been clearer that paddle sports may be limited by the weather conditions in this location. Also, there is no mention of the hill walk down to the beach club or the lack of toilets there. The beach bar, run by the hotel, was great, however it would have been nice if food was available there at lunch times. Equipment. The only kayaks available were double kayaks, these were not suitable for one person to paddle. They were also in poor condition and the paddles provided were very old. The iSUPs available for the first part of our week were in poor condition with several broken fins, missing D-rings and heavy paddles. Thankfully the club received a delivery of brand new Fat Stick iSUPs half way through our stay. These were of excellent quality with great accessories and carbon paddles, they even came with seats so that they could be converted to a sit-on Kayak, which took away the issue with the double kayaks. I just hope that the new equipment is looked after better than the previous kit. Beach Club Staff. All the staff were extremely helpful, approachable and friendly. They made the sure that all guests were safe but were able to have fun and a good experience. UK Support. We had to change the date of this holiday twice, we originally booked in 2019 for 2020. The support given by the UK team was excellent and we are grateful that we were able to do this. Overall. We had a great holiday and we have recommended this beach club/hotel to our friends who have older kids that love sports and would like to learn windsurfing. It is possibly not the right location for us as paddlers, but we were able to take advantage of the calmer days and got a lot out of the holiday. Thank you very much.”

BeyondBeach (formerly Trek Adventures) 4 star review on 7th July 2022

Helpful Report

Posted 1 year ago

“Friendly, enthusiastic staff on the flotilla and at Paliki Beach Club, who catered to our every need. Relaxed atmosphere, great weather, good wind for sailing and a stunning part of Greece.”

Helpful Report

Posted 2 years ago

BeyondBeach (formerly Trek Adventures) is rated 4.9 based on 78 reviews