Tree2mydoor Reviews

Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

4.7 Rating 12,992 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 20th April 2025

459

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a present for a friend and he was very pleased.”

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Posted 7 years ago

Thank you for the lovely review Jill :)

Posted 7 years ago

“Easy to order and the rose was well package and delivered promptly.”

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Posted 7 years ago

Thank you for the lovely review Lisa :)

Posted 7 years ago

“It was exactly what we wanted for a ruby wedding present”

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Posted 7 years ago

Hi Ann, thank you for the lovely review :)

Posted 7 years ago

“We haven't seen the rose as it was delivered to another address but we've had a thank you letter saying how delighted the recipients were to receive it. Very pleased with the service - easy to use ordering service and updates about the order's progress.”

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Posted 7 years ago

Thank you for the lovely review Lesley, we're so glad that the recipients are pleased with their gift :)

Posted 7 years ago

“Easy to use”

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Posted 7 years ago

Thank you for the review Glynn :)

Posted 7 years ago

“This was the perfect Golden Wedding gift. I initially found problems in ordering via your website but after a phone call to your office everything went smoothly and our friends were delighted with their tree gift. A really good service.”

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Posted 7 years ago

Thank you for the lovely review Mandy, we're glad we could help you out and that your friends love their gift :)

Posted 7 years ago

“The tree came in a very torn package that had been badly taped over,however when it was opened the Rose inside looked OK. It has now been planted and I am sure it will be fine. As a present it was much appreciated.I would suggest a more robust packing material.”

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Posted 7 years ago

Hi Patricia, thank you for the review. We're glad to hear that the rose arrived safely and we're sorry about the packaging. I will pass this feedback on immediately.

Posted 7 years ago

“Did it exactly what it said. Only small problem was that I could not have the delivery date I wanted because it was the day after a Bank Holiday (or maybe I left it too late to order). Recipient of the gift was very pleased with it.”

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Posted 7 years ago

Hi Jennifer, thank you for the lovely review. Unfortunately our packing team doesn't work on a bank holiday meaning that nothing can be sent out on those days. On the other hand we're so glad to hear the recipient is happy with their gift :)

Posted 7 years ago

“My tree arrived very quickly and in good condition. I wish there was specific instructions for care with my particular tree, but other than that I am delighted with it.”

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Posted 7 years ago

Hi Joan, we're so glad that you're happy with the tree you received. If you ever have any questions or care information about your tree don't hesitate to send an email to care@tree2mydoor.com, we're always happy to help! Thank you for the lovely review :)

Posted 7 years ago

“The tree when it arrived looked very healthy, but as it was a present for my daughter and she is now in charge of it, I can't comment further.”

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Posted 7 years ago

Thank you for the lovely review Christine, we hope your daughter loves her tree :)

Posted 7 years ago

“They didn't told to expect del 2-15/3-15 finally arrived at 5 pm don't know why they give an hour slot. I panicked as I had someone waiting for it, rang you and you were closed for weekend. The card was blank and I asked spoke to you to fill it in”

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Posted 7 years ago

Hi Sonia, thank you for the review. We're sorry to hear that the card arrived blank! We don't know how that could have happened, we will raise this issue with the packing team immediately. If you would like to contact customer care you can email us at care@tree2mydoor.com. Thanks

Posted 7 years ago

“The tree was very nice but I was very disappointed that you couldn't of sent on the date requested, which was September 1st. Therefore I feel I can't recommend you to any of my friends.”

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Posted 7 years ago

Hi Raymond, thank you for the review. I'm sorry to hear you feel disappointed with our service. After checking your order I can see the target delivery date was set as the 22nd of August rather then the 1st of September. Did you come across any issues placing your order at the checkout so that you couldn't select the date you wanted as delivery? Our delivery days are from Tuesday to Friday each week so delivery on the 1st shouldn't have been an issue. Kind Regards

Posted 7 years ago

“Purchased a gift and it arrived on time and was delivered safely”

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Posted 7 years ago

Thank you for the lovely review Antony

Posted 7 years ago

“Delivered as requested - thank you”

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Posted 7 years ago

Thank you for the review Tim.

Posted 7 years ago

“I ordered a 1st anniversary tree for my son and was sent the wrong one but with 1 phone call another was sent out immediately and the gentleman on the phone was very apologetic and courteous. I received it the following day and it was packaged well and gift wrapped. A well appreciated gift from my son & daughter in law. Thank for your excellent customer service.”

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Posted 7 years ago

Thank you for the lovely review Yvonne, again we can't apologise enough that the wrong rose was sent out. We're glad to hear that your son and daughter in law are pleased with their gift, we hope they will enjoy it for many years to come.

Posted 7 years ago

“Asked for the order to be left with a neighbour but it was left on the doorstep.”

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Posted 7 years ago

Hi Margaret, we're sorry to hear that the driver didn't listen to the delivery instruction. We will raise this issue with our courier service immediately.

Posted 7 years ago

“I ordered a wedding anniversary Rose bush as a gift for my friends who are celebrating their wedding anniversary, they are delighted with the gift, delivered promptly appropriately packaged, packaged, it is Noe planted in their garden and hopefully will remind them of their special anniversary for years to come.”

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Posted 7 years ago

“We ordered a pet memorial tree for our beloved dog who had left us. We had an issue with the delivery of the plaque which was going to be delayed due to the outsource supplier letting them down. Rearranged delivers were all sorted out and we got everything when we wanted. It's not the fact that we had a problem, it's how it was dealt with swiftly, professionally and successfully at a very difficult time for us. The tree is lovely and the plaque in tribute to him is beautiful. We're really pleased with it.”

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Posted 7 years ago

“I have been impressed with Tree2mydoor and the product was very nice. Prompt delivery with DPD and customer service was also good.”

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Posted 7 years ago

Thank you for the lovely review Julie, we hope to hear from you again soon!

Posted 7 years ago

“Tree arrived and was in good health. However I asked for it to be delivered on the 10th August (the recipients birthday) but it was delivered on the 9th August. I also provided text for an accompanying card. The card was blank, so the recipient didn't know who had sent it.”

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Posted 7 years ago

Hi Stephanie, Thank you for contacting us. We're sorry to hear that your gift was delivered on the wrong day. We have no idea how that would have happened and we also apologise that the card had no message printed in it. We will raise this issue with our packers immediately. If you would like to contact our customer care team about this you can send an email to care@tree2mydoor.com and we will be happy to help with any issues. Thank you

Posted 7 years ago

Tree2mydoor is rated 4.7 based on 12,992 reviews