Tree2mydoor Reviews

Name: Tree2mydoor
Address: 151 The Rock, Bury, Lancashire
Rating: 4.74

4.7 Rating 12,993 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 20th April 2025

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tree to the door was a good service shame about the delivery …delivery driver left the rose on my doorstep in the poring rain so the box was destroyed, thankfully we managed to save the rose. Have uploaded a video for you to see for customer service.”

Helpful Report

Posted 3 years ago

Hi Sara, Thank you for taking the time to review Tree2mydoor.com. We are so sorry to hear of the below-standard experience you've had with our couriers. We want all of our customers to be delighted and we are sorry that your experience does not reflect this. We appreciate your feedback and will ensure this is communicated to the relevant people. Please contact us at care@tree2mydoor.com if we can be of any further assistance, we’d love an opportunity to put this right.

Posted 3 years ago

“My family were delighted with rose”

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Posted 3 years ago

Thank you, Eileen, for leaving us a review today. We are so pleased to hear that your family are delighted with the Diamond 60th Anniversary rose bush you bought for them. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 3 years ago

“Recipient seemed very pleased with gift. Service was smooth and efficient.”

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Posted 3 years ago

Hi Silvia, Thank you for your review today. It is our aim at T2MD to delight all our customers and we are so happy to hear that the recipients were pleased with the Mini Calamondin Tree you purchased for them. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 3 years ago

“I ordered the beautiful looking 'Silver Wedding 25th Anniversary Floribunda Bush rose' for my sister. As it was delivered to her door, when recieved she said it was lovely. Delivery was on time and in date selected. Reason for mediocre review due to delivery service DPD delivered box bashed and open, and also not following delivery instructions to leave in specific safe place in property.”

Helpful Report

Posted 3 years ago

Hi Andrea, Thank you for leaving us your review. We are pleased to hear that your Silver 25th Wedding Anniversary rose bush arrived intact, but very disappointed to learn that delivery was handled in such a mediocre way. Please rest assured that this feedback will be communicated to our couriers immediately. If you need any assistance in the future with your current purchase or a future purchase, please don't hesitate to contact us at care@tree2mydoor.com

Posted 3 years ago

“Package was left outside gate! No knock on door. Very much in need of water but now fine.”

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Posted 3 years ago

Hello Mary, Thank you for taking the time to review T2MD. We are so sorry to hear that your package was not delivered right to your door and we shall pass this feedback to our couriers immediately. We hope your Fab at 80 rose bush is doing well and brings you many years of joy. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 3 years ago

“Very happy with the rose I ordered box was very dented when it got here which concerned me but the rose was very happy inside”

Helpful Report

Posted 3 years ago

Hi Lesley, Thank you for taking the time to review T2MD today. We are so pleased to hear that you are happy with your rose bush and have taken note of your feedback regarding the damage to the packaging. This will be passed on to our couriers immediately. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 3 years ago

“Was not made clear that plant would not be tracked until theday before delivery - however plant arrived on date requested. Was concerned that a number of leaves had holes in them anddamage caused ? by insects. On contacting Tree2my door advice was given and the plant is now thriving in a pot on our patio.”

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Posted 3 years ago

Thank you, Patricia, for taking the time to review our Star Magnolia tree and we are so happy to hear that it is thriving. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 3 years ago

“Excellent service. A little on the 'pricey' side but the product arrived healthy and in good condition. It arrived exactly on time, exactly as quoted when ordered and I was very impressed with the guarantee form.”

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Posted 3 years ago

Hi Denise, Thank you for taking the time to review our 'Loving Memories' rose bush and service, today. We are so happy to hear that the product arrived in good time and in a healthy condition, as this is always our aim at T2MD. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 3 years ago

“this was a gift to my friend and saw the photo and is satisfied”

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Posted 3 years ago

Hi Kiruba, Thank you for your review of our Ruby Wedding Celebration patio rose bush. We hope it will delight your friend for many, many years to come. If you need any assistance in the future with your current or a future purchase, please don't hesitate to contact us at care@tree2mydoor.com

Posted 3 years ago

“Would have given 5 star but I had paid extra for a specified day delivery & due to an issue with DPD, unfortunately it didn't arrive until the following day which was on my mum's 80th birthday. Fortunately it arrived with 5 minutes to spare before we had to leave, but caused an anxious morning.”

Helpful Report

Posted 3 years ago

Hi Sheila, Thank you so much for taking the time to review T2MD. We are so sorry to hear that there was a delay with your order and we will be speaking to our couriers about this issue. We hope your mum will enjoy the Fab at 80 rose bush you bought for her, for many, many years to come. Please contact us at care@tree2mydoor.com if we can be of any further assistance, we’d love an opportunity to put this right.

Posted 3 years ago

“Difficult to get anyone to answer phone although email did get a prompt reply”

Helpful Report

Posted 3 years ago

Hi Christine, Thank you for letting us know that you had trouble getting through to us via telephone this evening. We will have an engineer look into this immediately. If you need any assistance in the future, please don't hesitate to contact us at care@tree2mydoor.com

Posted 3 years ago

“Got my tree intact only one little lemon fell off will see how it does in a 60 degree north greenhouse!”

Helpful Report

Posted 3 years ago

Hi Doreen, Thank you for your review of our lemon tree. Unfortunately, it is almost impossible for us to guarantee that some fruit won't fall during transit, but your tree should bear fruit 4 times a year so we hope you will be enjoying lemons for many years to come. If you need any assistance in the future with your current purchase or a future purchase don't hesitate to contact us at care@tree2mydoor.com

Posted 3 years ago

“I ordered some citrus feed for my lemon tree -they all arrived on time -however I would criticise the packaging -it came in a box obviously suited to a potted plant of some 1m tall. When the tubs would easily fit in a small parcel. So that's why I give a 4/5 purely for environmental wastage and probably costing the supplier more”

Helpful Report

Posted 3 years ago

Hi Richard, Thank you for taking the time to leave us a review. We appreciate your feedback regarding the packaging of the lemon citrus feed you received. Here are T2MD, we pride ourselves on being a sustainable business and have gone to great lengths to source environmentally friendly and sustainable packaging. We shall therefore pass on your comments to our packing team immediately. If there is anything else we can do to help you, please do not hesitate to contact us at care@tree2mydoor.com.

Posted 3 years ago

“Good prompt service. Didn’t see the rose bush as it was delivered to a friend but they said it was lovely”

Helpful Report

Posted 3 years ago

Hi Sara, Thank you so much for taking the time to review Tree2mydoor.com. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 3 years ago

“all good quality plant thank you”

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Posted 3 years ago

“My parents loved their Rowan tree anniversary gift. It was apparently one they had said they had wanted! The customer service has been excellent and a situation with delayed delivery by the courier was quickly sorted and communication was thoughtful and prompt.”

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Posted 3 years ago

“The rose arrived on time and appears to be in good condition”

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Posted 3 years ago

“All good, was for a friend”

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Posted 3 years ago

“Expensive for whole package but works for a special occasion”

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Posted 3 years ago

“I ordered a Willow Wand, it is already looking good and the top is sprouting as expected. There was an issue with the delivery but Treetomydoor sorted this efficiently and refunded the charge.”

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Posted 3 years ago

Tree2mydoor is rated 4.7 based on 12,993 reviews