Tree2mydoor Reviews

Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

4.7 Rating 12,992 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 20th April 2025

459

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was very good apart from the fact there were no instructions or type with the rose so I had to send your advert to the receiver. The same rose was available on Amazon at a much lower price”

Helpful Report

Posted 2 years ago

Hi Maureen, Thank you for taking the time to leave us a review. As a gift company, we go the extra mile when packaging and presenting our products and always aim to keep our prices competitive. We hope your recipient enjoys their At Peace rose bush for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 2 years ago

“Customer service phone advice was very good and easy to access. My gift was delivered to an alternative address to my own and the message that I wrote to be attached to my gift was not included, so my friends had no idea whom it was from. The ordering process was straightforward and delivery prompt with good notifications.”

Helpful Report

Posted 2 years ago

Hi Heather, Thank you for taking the time to leave us a review. We are so sorry to hear that your message was not included in your order and please rest assured that this will be discussed with our supplier. We hope the rose bush you purchased is enjoyed for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“I found the website easy to navigate, it had the rose bush that I wanted for my friend and it was delivered on time. I had the expected confirmation so all seems good. )Obviously too early to comment on the rose.)”

Helpful Report

Posted 2 years ago

Hi Lucy, Thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with the service we provided. Here at T2MD, we always aim to delight all of our customers and your feedback is much appreciated. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Anniversary gift for friends. The Sapphire Rose arrived 3 days before their anniversary, it was well packaged and looked healthy.”

Helpful Report

Posted 2 years ago

Hi Linda, Thank you for taking the time to leave us a review. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Ordering was quick, simple & easy. Our tree arrived earlier than expected although the lemon fruit that should have been attached to the tree arrived at the bottom of the box.”

Helpful Report

Posted 2 years ago

Hi David, Thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with the service we provided. Our packing team will often remove any large fruit prior to transit to avoid any damage to the branches, but please rest assured that our trees will bear fruit up to 4 times per year and so it shouldn't be long before you see new fruit growing. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Plants arrived on time and look very good quality. Gift wrapping was OK but would have got extra marks if had had gold bows etc for Golden Wedding.”

Helpful Report

Posted 2 years ago

Hi Bob, Thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with the service we provided. Here at T2MD, we always aim to delight all of our customers and please note that your feedback regarding the gift wrapping will be passed to our suppliers immediately. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“The person who received the package was satisfied with the service and content.”

Helpful Report

Posted 2 years ago

Hi Jackie, Thank you for taking the time to leave us a review. We hope the rose bush is enjoyed for many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 2 years ago

“Easy ordering, good communication, arrived within delivery timescale. Just need to get it potted up and growing now!”

Helpful Report

Posted 2 years ago

Hi Paul, Thank you so much for taking the time to review Tree2mydoor.com. It is our aim to delight all of our customers and we are so pleased that you are happy with the products and service we provide. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“This was bought as a Christmas present for a good friend of mine who lives a long way from me. The ordering process was very straightforward and I requested a specific date for the plant to be delivered so that, I could guarantee someone being at home to receive it. I chose the 22nd of December as my desired delivery date. For some reason, the item was dispatched and delivered early on the 17th of December. The item was then left by the courier on the street next to her front door (not ideal). Thankfully, I managed to get a message to my friend to return home early to ensure that she received her gift. I would use this company again.”

Helpful Report

Posted 2 years ago

Hi Kara, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We hope your friend enjoys their olive bush for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 2 years ago

“Purchased for my daughter and son in law before christmas and they are delighted with it.”

Helpful Report

Posted 2 years ago

Hi Gillian, Thank you for taking the time to leave us a review. We are so pleased to hear that you and your daughter and son-in-law are delighted with their Lemon Tree. Here at T2MD, we always aim to delight all of our customers and your feedback is much appreciated. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Good company but DPD let you down”

Helpful Report

Posted 2 years ago

Hi Laura, Thank you for taking time out of your day to leave us a review. We are so disappointed with our couriers on this occasion. We take great pride in our products and service and strive to reach the highest of standards at all times. Please rest assured that your feedback will be discussed with the relevant people. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com, we’d love an opportunity to put this right.

Posted 2 years ago

“As I sent it as a gift I am not in a position to judge the quality of the tree. Hopefully next year it will flourish and you can then ask me if it was a success!”

Helpful Report

Posted 2 years ago

Hi Sally, Thank you for taking the time to leave us a review. We hope your recipients enjoy their dwarf apple tree for many, many years to come and thank you for your custom. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Very happy with their service the rose bush was delivered when promised and it was lovely”

Helpful Report

Posted 2 years ago

Hi Gillian, Thank you for taking the time to leave us a review. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Great service from start to finish.”

Helpful Report

Posted 2 years ago

Hi Carol, Thank you for taking the time to leave us a review. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“The tree is fine but the packaging was torn and the lemons were laying in the bottom of the box The delivery agent dragged the package around and threw it on the floor.”

Helpful Report

Posted 2 years ago

Hi Rita, Thank you for taking time out of your day to leave us a review. We are so disappointed with our couriers on this occasion. We take great pride in our products and service and strive to reach the highest of standards at all times. Please rest assured that your feedback will be discussed with the relevant people, immediately. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com, we’d love an opportunity to put this right.

Posted 2 years ago

“Perfect gift for my parents emerald wedding anniversary, nicely packaged with good instructions. Delivery a day or two longer than hoped but not a real problem.”

Helpful Report

Posted 2 years ago

Thank you, Kim and Cant, for taking the time to leave us a review. We always aim to delight all of our customers, and we hope your parents enjoy their Emerald 55th Anniversary rose bush for many, many years to come. Your feedback is much appreciated. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Rose recd. in good order. Obviously it was pruned hard for ease of delivery, and initially this lead to some disappointment.Naturally we will not see it in bloom until, BUT We would have liked a picture included to show it in its glory. Let's see what 2023 will bring. L FENTON”

Helpful Report

Posted 2 years ago

Hi Leslie, Thank you for your review and for your purchase of one of our Diamond 60th Anniversary rose bushes. We are so sorry to hear that it arrived without its care label, that demonstrates the rose bush in full bloom. This feedback will be passed to our supplier immediately. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Very efficient. Only comment is too much packaging was used for 2 very small non fragile items”

Helpful Report

Posted 2 years ago

Hi Marion, Thank you for taking the time to leave us a review. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback regarding our packaging. We shall forward this to our suppliers for their attention. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“I was very happy with the tree ordered and found it good value for money. This was a gift for a friend on the first anniversary of her mums passing. She was really pleased with the tree and the engraved plaque. The only negative was the delivery, which ended up being two days later than requested.”

Helpful Report

Posted 2 years ago

Hi Bev, Thank you for taking time out of your day to leave us a review. We are so pleased to hear that you and your friend are happy with the Memorial Tree Gift Pack you purchased. However we are very disappointed with our couriers on this occasion. We take great pride in our products and service and strive to reach the highest of standards at all times. Please rest assured that your feedback will be discussed with our couriers in order to improve service going forward. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“No instructions given on how to grow/manage the plant.”

Helpful Report

Posted 2 years ago

Hi Carina, Thank you for purchasing one of our Blueberry Plants. Please be sure to register your plant with our warranty, in order to receive month updates on how to care for your plant. The link is below: https://tree2mydoor.com/pages/mytree If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

Tree2mydoor is rated 4.7 based on 12,992 reviews