Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

“This was a special order of a bespoke bouquet on behalf of a friend for his sister's fiftieth marriage anniversary. I only arranged the order. I understand both sender and recipient were very happy. Well done!”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear that you have had a great experience with our service on this occasion, and we do hope you consider us again in the future for when you want to gift something special! If you require any assistance on this order or any future order do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Checkout was a slight problem - tried 3times with credit cards, then 4th attempt it worked. Order acknowledged immediately but had to contact about delivery. Olive tree arrived well packed and in good condition but smaller than expected. Seems to be doing ok”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear that you are pleased with the experience on this occasion. If you require any assistance in the future do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Rose was very good and delivery was as notified”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear that you are pleased with the experience on this occasion. If you require any assistance in the future do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“I ordered a rose and it arrived on time and in good condition. Packaging was slightly large relative to the plant (tall box, shorter plant). The plant arrived without flowers but the website says it will flower in June so something to bear in mind if you want something more showy.”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear that you are pleased with the experience on this occasion. Regarding the flowers, we expect all of our roses to bloom during June, however, this can sometimes take a little longer depending on the weather. As the sun is shining every day at the moment we expect this should start to pick up shortly! If you require any assistance in the future do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Presant of Fab at 80 rose 🌹 was delivered in good condition , very much appreciated by Birthday Boy.”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear that you are pleased with the service provided on this occasion, this is always our aim! If you require any further assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“This was a gift for my daughter. The Plant arrived in time stated, well packaged & looks healthy. Only issue I had was the warrant had to be applied for in 5 days which meant I had to apply for it as I wasn’t giving the plant to my daughter till after the 5 day time allowance! So it’s in my name rather than hers.”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear that you are pleased with the service provided on this occasion, this is always our aim! If you require any further assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Excellent delivery, plant looked really healthy. Would recommend.”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear that you are pleased with the service provided on this occasion, this is always our aim! If you require any further assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Website easy to navigate and place order. Great service and delivery. Quality of rose bush was exceptionally high. Only negative comment is having to £ 8.00 for a specific date delivery, thought that was a bit excessive.”

Helpful Report

Posted 2 years ago

Hey! Thank you so much for the lovely review of our service. We are delighted to hear you are pleased with the service received on this occasion. We are sorry to hear of your disappointment with the delivery fee. We always aim to offer convenient pricing for all items however if nominated day delivery is selected, this does incur extra costs from the courier so this must be accounted for in our pricing structure. Your feedback is greatly appreciated and we will look into any possible solutions we can explore to make this better going forward. If you require any further assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“I purchased the rose bush gift and it was delivered early and in good condition”

Helpful Report

Posted 2 years ago

Hey! Thank you so much for the lovely review of our service. We are delighted to hear you are pleased with the service received on this occasion. If you require any further assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Very easy to order and very quick delivery. Food I bought is really easy to use. Only criticism is the packaging was huge for what the items were. Seemed a bit of a waste.”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service provided on this occasion. We do apologise for the packaging being larger than the items, we do this to ensure there is enough space for the trees to breathe while maintaining a tight structure to withstand transit with the courier. Your feedback will however be taken on board to see if we can improve this any more. In the event you require any assistance with this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Unable to comment as did not see the actual tree on arrival as it was a gift”

Helpful Report

Posted 2 years ago

Hey! thank you for the positive review of our service. We are glad to hear that you have had a great experience shopping with us for your special occasion! If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“The order was dealt with quickly and emails updated the delivery procedure . The goods were to be delivered in 3 to 5 days but the delay in delivery was solved after contacting company. Very polite communication”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion as we always aim to delight our customers and recipients. We do apologise on the delay with delivery however we are glad to hear this has since been resolved by our lovely customer care team. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Was so pleased with my purchase. Only issue was on arrival the wooden stake was split in 2. We managed to fix it with some wood glue”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion as we always aim to delight our customers and recipients. We do however apologise to hear that the wooden stake was not of the quality we expect. If you do require assistance on this please do get in touch with us via our care@tree2mydoor.com email, we will look into how this can be resolved for you.

Posted 2 years ago

“Easy to use website and good selection of plants/bushes to send as a gift. Will no doubt use again.”

Helpful Report

Posted 2 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion as we always aim to delight our customers and recipients. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Although I didn’t actually see the rose bush I know that the recipients were very pleased with it. For me it was an excellent way of expressing sympathy for the family and I appreciated it being gift wrapped.”

Helpful Report

Posted 3 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion as we always aim to delight our customers and recipients. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Very good service.”

Helpful Report

Posted 3 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion as we always aim to delight our customers and recipients. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“I swithered between a 3 and a 4 but decided my first experience wasn't the blame of Tree2mydoor - it was the courier. I sent a rose to a friend who's mother had passed. I needed it to arrive without having to phone them and say ... did you get it yet when the DPD driver either couldn't be bothered or ... well - it took 3 attempts and 3 days to get it delivered. Giving Tree2mydoor the benefit of choosing a rubbish courier I sent another rose to another friend who's Mum had passed. Whilst I accept I chose standard delivery, I was anxious it hadn't been dispatched. I assumed that the service was cheaper because it took longer to get delivered. It still went next day but just 3 days after the order. I just confused me. So I'm putting it down to user error on my side for not understanding that 3-5 day delivery meant it wasn't dispatched for 3-5 days. Anyway - both were delighted with the rose so all good. Why 4 and not 5, becuase I had to chase on both occasions as to where my order was, rather than getting an email telling me.”

Helpful Report

Posted 3 years ago

Hey! Thank you for the lovely review of our service. We are delighted to hear you are happy with the service received on this occasion from our side as we always aim to delight our customers and recipients. We are disappointed to hear of the courier issues however we can assure you that we have taken this feedback on board and will be passing this on to the relevant parties to make sure this does improve going forward. If you require any assistance on this order or any future orders do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 2 years ago

“Easy to order, delivery as planned and tree gift and plaque much appreciated.”

Helpful Report

Posted 3 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“No problem ordering online and the recipient was pleased with the product (Anniversary Rose Bush) but it was ordered for a specific day (their Anniversary) and it was delivered a day early!”

Helpful Report

Posted 3 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. We are so sorry to hear this order was delivered a day early, this may have been due to the recent bank holidays which has meant we had to get some orders out earlier than expected. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“Good service. Happy with everything.”

Helpful Report

Posted 3 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Tree2mydoor Reviews