Tree2mydoor Reviews

Name: Tree2mydoor
Address: Albany Mill, Old Hall Street,, Manchester
Rating: 4.74

4.7 Rating 12,992 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 20th April 2025

459

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I first looked at ordering the rose, your web site advised it was out of stock. I emailed you to ask if you thought it would become available again before the middle of November. I received a response very quickly advising this was very likely but to register my interest on the web site and you would let me know when it was back in stock. This I did. Some days later I noticed that the item was available to pre-order although I had not been notified of this. I submitted the pre-order form which confirmed delivery after 7th November which was ideal and exactly when I wanted it. The rose was delivered too early on 26th October!! Some breakdown in your order/delivery system unfortunately.”

Helpful Report

Posted 2 years ago

Hi Chris, Thank you for your review of our Fab at 70 rose bush. We are sorry to hear that you received your order early and your comments regarding our order/delivery system have been passed to our technical team. We hope your recipient enjoys the rose bush for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Company had a problem with the courier, so didn’t arrive on day asked for but they did email to apologise for the delay and gave a refund on the delivery price, gift arrived in a squashed box but to be honest the tree was great and gifted wrapped which looked really nice, it was brought for a friend and they love it and I would definitely buy again from here”

Helpful Report

Posted 2 years ago

Hi Cheryl, Thank you for taking time out of your day to leave us a review. We take great pride in our products and service and strive to reach the highest of standards at all times, and so we are thrilled to hear that you are happy with your Mini Calamondin Tree. Please rest assured that your feedback regarding our couriers will be discussed with the relevant people, immediately. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com, we’d love an opportunity to put this right.

Posted 2 years ago

“It’s a lovely service with prompt delivery. We have used it several times. However, the tree delivered to my sister last week was in drastic need of water, and wasn’t delivered in a hessian bag as I thought the website indicates.”

Helpful Report

Posted 2 years ago

Hi Dale, Thank you for taking the time to leave us a review. We are so happy to hear that you are pleased with the service we provided and your feedback regarding our Lemon Tree will be passed on to our suppliers. Thank you for your repeat custom and we look forward to being of assistance to you again in the future. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Very helpful they ensure the lemon tree arrived on my sister in laws birthday! A good service”

Helpful Report

Posted 2 years ago

Hi Mary, Thank you so much for taking the time to review Tree2mydoor.com. It is our aim to delight all of our customers and we are so pleased that you are happy with the service we provided. We hope your sister-in-law enjoys her lemons for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“The rose I ordered for a friend's birthday was beautiful and looked very healthy. Still had blooms and a lovely scent. Only given 4 stars as delivered 4 days too early even though I'd paid for nominated day delivery.”

Helpful Report

Posted 2 years ago

Thanks again, Anthea, for taking the time to review Tree2mydoor.com. We are so pleased to hear that you are happy with the rose you purchased and we hope your friend enjoys it for many, many years to come. Thank you for your feedback regarding the delivery. We sincerely apologise for this error and your comments will be passed to our couriers. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Speedy delivery, easy to use website. Great value for money.”

Helpful Report

Posted 2 years ago

Thanks again, Peter, for taking the time to leave us a review. We are so pleased to hear that you are happy with the products and service we provide. Thank you for your feedback, it is much apprceciated. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Good website, easy to order and competitively priced ranges.”

Helpful Report

Posted 2 years ago

Thanks again, Susanna, for taking the time to review Tree2mydoor.com. It is our aim to delight all of our customers and we are so pleased to hear that you are happy with the service we provide. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Rose was lovely but it had black spot”

Helpful Report

Posted 2 years ago

Hi Yvette, Thanks for taking the time to leave us a review. We are pleased to hear that you are happy with the Ruby Wedding Celebration rose bush you ordered. Please remember to register the 12 warranty that comes free of charge with all of our roses. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“The Service was very good, especially the photo of the gift on the door step.”

Helpful Report

Posted 2 years ago

Hi Rosemary, Thank you so much for taking the time to review Tree2mydoor.com. It is our aim to delight all of our customers and we are so pleased that you are happy with the service we provide. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Really lovely rose delivered to my cousin for her birthday. Thank you”

Helpful Report

Posted 2 years ago

Hi Carole, Thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with the Friendship rose you purchased, and we hope your cousin enjoys it for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 2 years ago

“Plant received safely on time, but anxious left on doorstep.”

Helpful Report

Posted 2 years ago

Hi Margaret, Thank you for taking the time out of your day to leave us a review. We trust that the Fab at 50 rose bush that you bought arrived in good health is enjoyed for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“The actual roses itself I thought was a little on the small size, but overall I was pleased. It was a 60th birthday gift for my mum.”

Helpful Report

Posted 2 years ago

Hi Satnam, Thank you for taking the time to leave us a review. We are so happy to hear that you are pleased with the Favourite Colour Happy Birthday rose bush you ordered and we hope your mum enjoys it for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“I ordered a Ruby Wedding Anniversary patio rose for my friends' anniversary and was happy that it arrived in good condition and promptly.”

Helpful Report

Posted 2 years ago

Thank you, Carol, for taking the time to review our Ruby Wedding Celebration patio rose. We hope the rose is enjoyed for many years to come, and thank you for using T2MD. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Hi. The items (a pair of olive trees) arrived safely and are lovely. The only negative review is the delivery as although the order was for a pair - they arrived individually with the card in the second delivery. Fortunately the recipient had been made aware of "a" delivery but if not then the first delivery would not have made any sense to her. Many thanks Ali”

Helpful Report

Posted 2 years ago

Hi Ali, Thank you for taking the time to leave us a review. We are so happy to hear that the Olive Trees arrived safely and we hope the recipient enjoys them for many years to come. We will pass on your feedback regarding the greetings card to our packing team. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Very good. The plant was in lovely condition”

Helpful Report

Posted 2 years ago

Hi Patricia, Thank you for taking the time to review our Fab at 70 rose bush. It is our aim here at T2MD to delight all of our customers, and we are so pleased that you are happy with your purchase. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“It was a gift for my son who has green fingers but no garden, and it arrived in Edinburgh on his birthday. I thought i had ordered an orange tree, but he seems to think it is a lemon. It has no flowers or fruit, though hopefully these will come. The photo he sent looks healthy. He was pleased.”

Helpful Report

Posted 2 years ago

Hi Sarah, Thanks for taking the time to review T2MD. We are so pleased to hear that your son is happy with his tree and we hope he is enjoying oranges for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Bought as an anniversary gift, was well received and pleased with the rose bush. Arrived on time, well packaged.”

Helpful Report

Posted 2 years ago

Thank you, Louise, for taking the time to leave us a review. We are so pleased to hear that you and your recipient are happy with the Ruby 40th Anniversary rose bush and the service we provided. Here at T2MD, we always aim to delight all of our customers and your feedback is much appreciated. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Please see what I have written under review of the rose bush I ordered. I would have liked to see a photo of the bush chosen before it was sent out.”

Helpful Report

Posted 2 years ago

Thank you again, Marilyn, for taking the time to review T2MD. Your feedback is much appreciated and we hope to be of assistance to you again in the future. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“I haven’t seen the tree yet as it is a wedding present but will be seeing it tomorrow. Happy that I was told to wait until you had the right tree for me.”

Helpful Report

Posted 2 years ago

Thank you, Deborah, for taking the time to leave us a review. We hope the recipients are delighted with their Wedding Rowan Tree Gift Pack and we hope it brings them many, many years of joy. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Delivery was quick and the rose bush looks very healthy, however the note I requested to wish the receiver a happy birthday was not included.”

Helpful Report

Posted 2 years ago

Hi Sally, Thank you for taking the time to leave us a review. Whilst we are so happy to hear that you are pleased with your rose bush and the delivery service, we are sorry to learn that your gift message was not included in your parcel. Please accept our apologies for this error, this is unacceptable and far below the standard that we set for ourselves. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 2 years ago

Tree2mydoor is rated 4.7 based on 12,992 reviews