TravelTime Travel Insurance Reviews

Name: TravelTime Travel Insurance
Rating: 4.66

4.7 Rating 1,464 Reviews

93 %

of reviewers recommend TravelTime Travel Insurance

Company Reviews

Metrics

4.7

Based on 1,464 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

TravelTime Travel Insurance 5 star review on 9th January 2024

Mr D

TravelTime Travel Insurance 5 star review on 20th February 2023

Mr D

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Until I have to make a claim I feel I can’t give an accurate assessment”

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Posted 1 month ago

“I haven't needed to use it to make a claim, but I hope that if I so need to, that the process is simple and very effective.”

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Posted 1 month ago

“We recently wanted to upgrade our policy to worldwide cover for 7 days . We were charged £165 which we thought was excessive. The lady we dealt with was very efficient but it was hard to understand how they could justify such an additional cost.”

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Posted 2 months ago

“Normally good but fell short today. Rang 4.54. No answer. After 5 minutes told I was in a queue. After 15 minutes, I gave up - suspect everyone had gone home!”

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Posted 2 months ago

“3rd time used without any problems. But was a little disappointed this time to find a few days after getting insured with you, an offer of an upgrade to the next policy was repeatedly sent to my email address”

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Posted 2 months ago

“good to deal with but should discount regular customers better.”

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Posted 2 months ago

“I can only mark the order process as that is easy todo but have not had to make a claim so cannot comment on that”

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Posted 4 months ago

“Didn't need to claim but did feel the policy was more expensive than it needed to be considering the pre existing condition is managed but had to be declared so what can you do. Just another added difficulty of having a Disabled child.”

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Posted 5 months ago

“Did the job only bought not used”

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Posted 5 months ago

“It was easy to purchase and seemed to be what I needed but you never know until something goes wrong”

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Posted 5 months ago

“We've traveled with TravelTime travel insurance before and had no issue's. But then I gave an average rating as it was easy to do. But I think IF it ever came to making a claim that's when we shall see how good they are.”

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Posted 5 months ago

“STAFF VERY HELPFUL ,BUT COSTLY WILL LOOK ELSE WHERS NEXT TIME”

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Posted 7 months ago

“I did experience trouble receiving my information via email and spent most of an afternoon trying to get this sent to me… felt that the person on the other end of the phone didn’t really have time for me the first few times I called…. Gent I spoke to on my last call give me the time of day and helped me”

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Posted 7 months ago

“Pleased with level of cover, but surprised that it cost us twice the amount we paid last year”

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Posted 8 months ago

“Disappointing cost has gone up but my medical conditions have not changed since I last took out policy in June.”

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Posted 8 months ago

“The process to apply was straight forward.”

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Posted 9 months ago

“So far we have no experience as our holiday isn't until September. However, the purchase experience was fine.”

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Posted 1 year ago

“I cannot review your travel insurance yet as I have not been on holiday yet but you get 5stars for your emails I have also looked at your reviews on trustpilot and I am sorry to say that it doesn't seem very good feedback has been placed on there .So I hope if I have to claim it will be a better experience than these reviews”

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Posted 1 year ago

“I amended my insurance policy within 14 days of my original booking, however I did not receive a copy of the updated policy.”

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Posted 1 year ago

“Fortunately, I have not needed to implement the provisions of the travel insurance so how can I comment on its performance? I do think it is expensive though as I have noticed huge increases in premiums every time I have bought some.”

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Posted 1 year ago

TravelTime Travel Insurance is rated 4.7 based on 1,464 reviews