“At the moment only 3 stars for the price and service - found it on money supermarket website and ticked family( other too choose were group and couple)- yet on the actual policy it says single parent?? My mum is travelling with flying with her grandson therefor it’s a family but not a single parent! Called the insurance who assured me it will be fine to leave it as it is/ but let’s just hope they stick to it if God forbid anything happen or they refuse to pay! Let’s wait and hopefully not see! I asked the ladies on the phones though to make sure it will be ok and suggested they need to contact money supermarket To make sure it’s corrected for next time!”
“Although I had had ailments previously which I told you were now non existent my premium still rose to an almost unmanageable figure. It was only because I needed the policy in a hurry that I accepted it”
“I received a letter asking me to phone for a quote for my travel ins I found the lady on the other end of the phone not very helpful at all she told me to go on line for a quote so why sent letters out if the staff do not want to deal with you she did give me quote in the end only after i had asked several times”
“I purchased the insurance but unfortunately due to my husband becoming ill we were unable to travel. I haven’t claimed yet as we have been too involved in sorting him out.”
