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TravelTime Travel Insurance Reviews

4.7 Rating 1,891 Reviews
94 %
of reviewers recommend TravelTime Travel Insurance
Company Reviews Metrics
4.7
Based on 1,891 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
Documents Delivered On-time
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read TravelTime Travel Insurance Reviews
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr M
Verified Buyer
“Never had to put a claim in so don’t know what kind of service to expect”
Helpful Report
Posted 3 years ago
Mr B
Verified Buyer
“Seems good to me looks as if it covers most things .but hope I never have to use it . so far so good”
Helpful Report
Posted 3 years ago
Mrs W
Verified Buyer
“Easy to use online application”
Helpful Report
Posted 3 years ago
Mrs C
Verified Buyer
“Very happy about my insurance. My only problem is on a couple of occasions I have urgently needed to speak to someone but there’s no weekend contact. The office is only open Monday to Friday !!”
Helpful Report
Posted 3 years ago
Mr G
Verified Buyer
“Good service (not had to claim yet). It was easy to apply and take out insurance online. One strange approach is that every few days there are little "Diary"-style emails from the owner, which are OK to a point but the frequency is too high for my liking. It seems (according to the statement at the bottom of the mails) that it isn't possible to unsubscribe from these regular mails without also preventing TravelTime to contact you when needed, e.g. for renewal reminders or important communications. Shame. Other than this, I would recommend the service and company.”
Helpful Report
Posted 3 years ago
Mr A
Verified Buyer
“Easy to arrange and competatively priced”
Helpful Report
Posted 3 years ago
Mr T
Verified Buyer
“It would be very helpfull to customers to send the travel insurance wording brochure as it is a very large document to have to take with you and it is easily readable on the journey out. .Apart from that, all was well.”
Helpful Report
Posted 3 years ago
Mr I
Verified Buyer
“Can only comment buying and price as not made a claim. Was easy to get quote good price for the cover offered”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Easy set up process and very good deals good prices. I’ve never had to claim so can’t comment there but when I had to change a name on a policy due to my spelling error they were very helpful and quick to respond.”
Helpful Report
Posted 3 years ago
Mr R
Verified Buyer
“Very good experience with TT. Competitive price. Would deal with again.”
Helpful Report
Posted 3 years ago
Mrs R
Verified Buyer
“Good service disappointed I could not get yearly insurance because of my age that is agest”
Helpful Report
Posted 3 years ago
Mrs B
Verified Buyer
“Good value for money and very clear to understand”
Helpful Report
Posted 3 years ago
Mr F
Verified Buyer
“Easy to purchase and didn't have to use!”
Helpful Report
Posted 3 years ago
Mr D
Verified Buyer
“Easy to book online and prices competitive.Overall pleased with price and policy cover.”
Helpful Report
Posted 3 years ago
Dr S
Verified Buyer
“The price is good, but I do not want to be bombarded with emails from them”
Helpful Report
Posted 3 years ago
Mrs J
Verified Buyer
“Had initial issues with the outsourced claim department utilised by Travel Time. However, upon escalation, the issue was resolved and the claim was paid within 7 days. Happy with the direct communication with Travel Time and the professional and supportive way they liaised with the other company. I will happily use them again, as we have used them many times in the past., knowing that they have processes in place to support. All that stopped them from getting five stars was the outsourcing they use.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Strait forward web page good cover would recommend.”
Helpful Report
Posted 3 years ago
Mrs G
Verified Buyer
“Prompt service in arranging cover. Fortunately my holiday passed without incident so don't know how you might have handled any claims.”
Helpful Report
Posted 3 years ago
Miss D
Verified Buyer
“Quick easy very flexible and when I accidentally bought two insurances by mistake they refunded me straight away.”
Helpful Report
Posted 3 years ago
Mr H
Verified Buyer
“Useful holiday + covid insurance.”
Helpful Report
Posted 3 years ago
TravelTime Travel Insurance is rated 4.7 based on 1,891 reviews
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