Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,756 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Metrics

4.3

Based on 9,756 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Travelodge UK 5 star review on 15th August 2023

Bristowe B

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne T

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“NICE LOCATION, AT THE RECEPTION, ALL ARE SO HELPFUL BUT ONE IS OUTSTANDING IS "ARIANA" SHE IS SO WONDERFUL AND EASY TO DEAL WITH”

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Posted 8 months ago

“aaaaaaaaaaaaaaaa”

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Posted 8 months ago

“Not a lot of choice in Scotland”

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Posted 8 months ago

“Always enjoy our stays polite staff rooms very clean and always happy to help”

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Posted 8 months ago

“Not happy with the premium rate phone number but the booking person was great.”

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Posted 8 months ago

“Booking the hotel room was very simple and straightforward.”

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Posted 8 months ago

“Nice people, good accommodation, good breakfast. A pity you have to pay for internet connection.”

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Posted 8 months ago

“Perfect stay only room even with fan uncomfortably hot”

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Posted 8 months ago

“Booking was simplicity itself, and rates, as usual, competitively priced. My only quibble is the apparent lack of catering for those who are Coeliacs (need avoid any gluten in food, drinks etc).”

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Posted 8 months ago

“Found the website easy to use”

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Posted 8 months ago

“I have stayed many times and experience was good”

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Posted 8 months ago

“Very good but tried to change the search and it wouldn't let me so I had to go out and come back in again then everything was good.”

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Posted 8 months ago

“Easy to follow”

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Posted 8 months ago

“Very pleasant indeed, greeted by a very nice young lady on the desk. Room usual standard clean and tidy.👍”

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Posted 8 months ago

“Clean, staff helpful and friendly. Minor point - no hairdryer. Inconvenient - clothes hangers were sited over one of the beds. I would stay there again.”

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Posted 8 months ago

“Clean and tidy comfy bed”

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Posted 8 months ago

“In July & August 2023 we stayed at Travelodges in Windsor, Kings Cross, York, Leeds and Covent Garden - we opted for breakfast for some of our stays, it was good. Wi-Fi sucks, from the registration process, to logging in and speed very disappointing - had to seek help to resolve login issues in 3 locations - third party service provider is letting the Travelodge side down.”

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Posted 8 months ago

“Easy booking.”

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Posted 8 months ago

“Was fairly easy to book”

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Posted 8 months ago

“Easy website to make a booking”

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Posted 8 months ago

Travelodge UK is rated 4.3 based on 9,756 reviews