Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 3,126 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 10th August 2025

1100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for your wonderful craftsmanship, great material and excellent communication.”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We are pleased to hear you are happy with your purchase and the communication you received from us. We hope to see you again in the future!

Posted 2 years ago

“Great service, fantastic product, looks amazing.”

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Posted 2 years ago

Hi Jonathan, thanks for your 5* review. We are thrilled to hear you are happy with the service and product you received from us and we hope to hear from you again in the future :)

Posted 2 years ago

“Great oak shelves, easy to put up. Look lovely in my cottage. Thank you Traditional Beams.”

Traditional Beams 5 star review on 15th January 2023

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Posted 2 years ago

Hi Nicola, thanks you for your review, we are glad you are happy with your Oak shelf. Our shelves are kiln dried but please ensure you keep your radiator on a minimal heat to avoid any movement :)

Posted 2 years ago

“Excellent product and communication.”

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Posted 2 years ago

Hi Neal, thank you for your 5* review! We are thrilled to hear you are pleased with your order and the communication your received from us :)

Posted 2 years ago

“Great customer service. Visited the showroom before buying and were very helpful - I even picked up a brilliant chopping board whilst we were there. Oak beam is fantastic and great prices, too.”

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Posted 2 years ago

Thank you for taking the time to visit our showroom, we are glad you were happy with the customer service you received from us and we managed to help you select the perfect beam for you :) The chopping boards will be going live on the website soon :D

Posted 2 years ago

“Beautiful shelves. Excellent customer service! Even two years after I ordered these I called up to replace some brackets as we are moving house and they have sent us out some new ones at an extremely reasonable price! Will definitely use Traditional Beams again”

Helpful Report

Posted 2 years ago

Hi Shirin, thanks for your kind review. It's lovely to hear you found our customer service excellent and the Pine Shelves you ordered 2 years ago still beautiful :) We look forward to hearing from you again!

Posted 2 years ago

“Burnt far too quick for OAK,lots of the product was crushed sawdust.not a oak log overall dissatisfied.”

Helpful Report

Posted 2 years ago

Hi Kevin, we are sorry to hear you are dissatisfied with your order. As specified on our website we do advise due to the small size of them they are best used in conjunction with logs. The main benefit of our oak briquettes is fast, intense heat making them an exceptional fuel to get your stove up to temperate.

Posted 2 years ago

“I was very pleased with the service I received from this company.”

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Posted 2 years ago

Hi Kenneth, it's great to hear you were very pleased with the service you received from us. Thank you for shopping with Traditional Beams :)

Posted 2 years ago

“The shelf is fine but the delivery time was poor. When I ordered it was in stock but it took 3 weeks to arrive. I missed my grandson's birthday.”

Helpful Report

Posted 2 years ago

Hi Margaret, thanks for your feedback. I am sorry for any confusion but all of our items are handmade to order as specified on our website and your order left us well within our estimated dispacth time. I can see that you did email us asking for us to speed up your order but as advised unfortunately this was something we were unable to do as we were in our busiest time of the year. Sorry for any disappointment.

Posted 2 years ago

“Efficient ordering system and help when my order was supposedly lost by courier Good quality product”

Helpful Report

Posted 2 years ago

Hello, thanks for your review. We are sorry to hear you order went missing in transit but we are glad we managed to get this issue sorted for you promptly and you are happy with the quality of our timber :)

Posted 2 years ago

“Communication from start to finish was excellent. I am very happy with the quality of my beam and it looks amazing in situ. I would highly recommend Traditional Beams and would definitely buy again.”

Helpful Report

Posted 2 years ago

Hi Gillian, thanks for your review! We are thrilled to hear you are happy with your Oak Beam and the communication you received from us. Thank you for your recommendation we really appreciate it and hope to see you again soon!

Posted 2 years ago

“Traditional Beams have proved to be an excellent company to deal with. Very clear and informative website. Ordering on-line was simple and effective. Communication on confirmation and delivery was good. The product when it arrived was exactly what we expected. Fitting was not complex but required precision fittings supplied. Now in place on our new fireplace and looks fantastic.”

Traditional Beams 5 star review on 19th December 2022

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Posted 2 years ago

Hi David, thank you for your feedback and for sharing your photo with us - your fireplace looks wonderful! It's lovely to hear you were very happy with the service & communication you received from us! Thank you for choosing to shop with Traditional Beams, we hope to see you again!

Posted 2 years ago

“We really love our oak beam above our fireplace. It’s solid and a great addition to our room. Easy to maintain and have had so many compliments!”

Helpful Report

Posted 2 years ago

Hi Alison, thanks for you 5* review. It's lovely to hear your oak beam is a great new addition to your room and you have had so many compliments on it, they soon become the focal point of any room! Thanks for shopping with us :)

Posted 2 years ago

“Stunning products of high quality - and great customer service. Highly recommend.”

Helpful Report

Posted 2 years ago

Hello, thanks for your 5* review! It's wonderful to hear you find our timber high quality and the finish of your order stunning! We are glad we have managed to provide you with a good service! Thanks for your recommendation :)

Posted 2 years ago

“Bought a lovely walnut mantelpiece and corbels - arrived on time, in good condition, and with pre-drilled holes and clear fittings. Looks great now it's up - am so pleased with the way it finishes the fireplace recess.”

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Posted 2 years ago

Hello, thanks for your 5* review! We are thrilled to hear your Oak Beam with Corbels has finished off your fireplace perfectly and it arrived on time :) We hope to see you again in the future!

Posted 2 years ago

“Great product, delivered with care, thank you 😊”

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Posted 2 years ago

Hi Jason, thanks for your order! We are glad you are pleased with it and the delivery care :) Thank you for choosing to shop with Traditional Beams!

Posted 2 years ago

“Very happy with quality of this product. Good delivery. Would use this company again.”

Helpful Report

Posted 2 years ago

Hello, thank you for your review. It's great to hear you are really happy with the quality of your order and you would not hesitate to return to us in the future :)

Posted 2 years ago

“The beam is perfect for our fireplace, communication was good, courier awful left parcel in the rain all day after throwing over my fence ! Despite being asked to leave in my porch !”

Helpful Report

Posted 2 years ago

Hi Lisa, thanks for your feedback. We are glad the beam is perfect for your fireplace. We are sorry to hear your item was left in the rain, this is not what our couriers are contacted to do so I will raise a complaint with them regarding this - sorry for any inconvenience caused!

Posted 2 years ago

“My beam arrived safely in good condition and looked to be exactly what I wanted. It proved a challenge to put up, due to the wall, not the beam. It has made my fireplace and looks great”

Helpful Report

Posted 2 years ago

Hi Sarah, thanks for your feedback! We are glad your order is exactly what you were looking for and it has finished off your fireplace perfectly :)

Posted 2 years ago

“We just got our rustic oak mantle with corbels from here , very good quality and finish ,phoned up on Tuesday , picked up on Wednesday ,great service ,Thank you to Catherine”

Helpful Report

Posted 2 years ago

Hi Mick, thank you for your review. It was lovely to meet with you and we are pleased you are happy with your Aged Oak Beam with Corbels :) We hope to hear from you again in the new year!

Posted 2 years ago

Traditional Beams is rated 4.9 based on 3,126 reviews