Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 3,336 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 3,336 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 18th February 2026

1183

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new shelves exactly what I wanted. Only downside i had to chase delivery but was worth the wait. Thank you”

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Posted 2 years ago

“Looks amazing can’t fault the company at all definitely recommend”

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Posted 2 years ago

Hello, thanks for your feedback! We are happy to hear you are pleased with your Aged Oak Fireplace Beam and you would not hesitate to recommend us :) We hope to see you again soon!

Posted 2 years ago

“Very good quality oak beams”

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Posted 2 years ago

Hi Robert, thanks for your 5* review! We are pleased to hear you are happy with your Classic Oak Mantel and the quality of it :) We hope to see you again soon!

Posted 2 years ago

“Great product with a good quality finish. Customer service was excellent and lead times where as predicted by the company. 10/10”

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Posted 2 years ago

Hi David, thanks for sharing your photo with us, we are pleased to hear you are happy with your beam and the customer service/delivery timescales you received from us - we hope to see you again in the future :)

Posted 1 year ago

“Good friendly service, good delivery service Great product”

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Posted 2 years ago

“Just as described, nice mantle shelf”

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Posted 2 years ago

Hi Judi, Thank you for leaving us a review :) We're really pleased that you're happy with your mantel shelf! Thanks for shopping at Traditional Beams!

Posted 2 years ago

“Looks great.”

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Posted 2 years ago

Hi Valerie, Thank you for taking the time to leaving us a review :) We're pleased that you're happy with your rustic oak Floating Shelf! Thanks for shopping at Traditional Beams.

Posted 2 years ago

“Really impressed with our beam. Emailed the company for more information on the beam I was interested in and received a very prompt reply. Excellent quality at an affordable price. It looks just as I had envisaged (and hoped!).”

Traditional Beams 5 star review on 19th December 2023

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Posted 2 years ago

Hi Inger, Thank you for leaving us such a lovely review and sending over a photograph! We're pleased that you're happy with the efficient information and service you received in placing your order :) Thanks for shopping at Traditional Beams, we hope to hear from you again soon!

Posted 2 years ago

“The beam is perfect and arrived in good time”

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Posted 2 years ago

Hi, Thanks for leaving us 5 stars :) We're really happy that you're pleased with your Solid Oak Beam! Thank you for shopping at Traditional Beams!

Posted 2 years ago

“We ordered a rustic beam for our Fire Place. Arrived in time and it was exactly how we had imagined it to be. It finishes off our fire place perfectly! Will definitely order again for here in the future.”

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Posted 2 years ago

Hello, Thank you for leaving us 5 stars and lovely feedback :) We're thrilled that you're happy with your finished look! Thanks for shopping at Traditional Beams, we hope to hear from you again soon

Posted 2 years ago

“Received a beautiful piece from Traditional Beams. Thank you!”

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Posted 2 years ago

Hi Hazel, Thank you for the lovely feedback :) We're so happy that you're pleased with your product! Thanks for shopping at Traditional Beams, we hope to hear from you again soon!

Posted 2 years ago

“Our living room project was very important to us and the beam we had supplied was the finishing touch to our fire place . Beautiful product and great service.”

Traditional Beams 5 star review on 17th December 2023

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Posted 2 years ago

Hi Gary, Thank you so much for the review! We are so pleased that you're happy with the finished look :) Thanks for shopping with Traditional Beams, we hope to hear from you again soon!

Posted 2 years ago

“I ordered an oak windowsill which i needed delivering before the estimated delivery time, phoned to let them know the situation and it was sorted and delivered in rapid time, quality product and excellent customer service, 3rd time ive bought from this company and will deffo buy from them in the future.”

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Posted 2 years ago

Hi Philip, Thank you for leaving us such a lovely review :) We're really pleased that you're happy with the service and products we provide, thank you for returning to us! We hope to hear from you again soon!

Posted 2 years ago

“Hi. I would firstly like to comment on the correspondence via email with an employee named Carly. Carly’s communication with us was exceptional she was so helpful and very quick to solve an issue which we had with our delivery. I have to comment that we received two beams. Our first was lost in transit in Belfast. Carly made contact with the courier and when told the item was lost she promptly place another order and had it dispatched. We were very thankful for this. Much to our surprise we received the two beams a week apart. The second beam was sitting at our back door when we arrived home. This is where your customer service took a fall. I made contact via email to make aware of the second beam and ask what we can do this said to have it returned. The email I received was from a different employee. I found her email very abrupt and cheeky. When we were being honest of the second beam arriving and we were happy to help in anyway to get it returned to yourselves. It was more or less to much trouble for this employee. Although with putting this aside. We have one beautiful beam up and have Christmas stockings hanging from it. thank you.”

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Posted 2 years ago

Hi Nola, Thank you for leaving us 5 stars :) and feedback. Our customer service team will always strive to help and support where we can. We're really pleased that you received in your beam, and in time for Christmas too :) Thanks for shopping at Traditional Beams, we hope to hear from you again soon!

Posted 2 years ago

“Fantastic service, the beam is truly magnificent”

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Posted 2 years ago

Hi Susan, Thanks for leaving us 5 stars! We're so pleased that you're happy with the service provided and beam supplied :) Thanks for shopping at Traditional Beams!

Posted 2 years ago

“Exactly what we wanted. Always tricky with measurements & colour whilst buying online, but no problem at all here. Clear instructions & fittings supplied”

Traditional Beams 5 star review on 14th December 2023

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Posted 2 years ago

Hi Julie, Thank you so much for the lovely review! We are so pleased that you're happy with the finished look, your shelves look great :) Thanks for shopping with Traditional Beams, we hope to hear from you again soon!

Posted 2 years ago

“Was told shelves was suitable for stud walls this isn’t true with the fixings they suggested”

Helpful Report

Posted 2 years ago

Hello Michael, Thank you for taking the time to share your feedback. We're sorry to hear that the shelves did not meet your expectations for stud walls. Our team always aims to suggest fixings based on standard practices, but we understand that not every situation is the same. If you're experiencing difficulties, please reach out to our customer service team, and we’d be more than happy to discuss alternative installation options or provide further guidance. Thank you again for your feedback, and we hope to assist you in resolving this issue. Best, Traditional Beams

Posted 1 year ago

“Excellent service from Traditional Beams. Great communication and first-rate product.”

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Posted 2 years ago

“Really fantastic product and service +++++”

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Posted 2 years ago

Hi Rebecca, Thank you for the lovely review! We hope to hear from you again in the future :)

Posted 2 years ago

“Very pleased with my new shelf. I ordered a custom size, it was delivered and packaged well. It was easy to fit and feels very solid and well made. The quality was very high and the fixings and holes were marked and drilled to perfection.”

Traditional Beams 5 star review on 10th December 2023

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Posted 2 years ago

Hi Laura, Thank you so much for the review! We are so pleased that you're happy with the finished look :) Thanks for shopping with Traditional Beams, we hope to hear from you again soon!

Posted 2 years ago

Traditional Beams is rated 4.9 based on 3,336 reviews