Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 3,140 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 3,140 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 29th August 2025

1104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and lovely beam”

Helpful Report

Posted 7 years ago

Hi Claire, Thanks of the 5* review. We are glad you love your beam! Enjoy

Posted 7 years ago

“Very happy with this beam. It goes perfectly with our living room. We will definitely be ordering again!!”

Helpful Report

Posted 7 years ago

Hi Ryan, We are thrilled you are happy with your beam. Thanks for taking the time to leave us a review. We would love to deal with you again.

Posted 7 years ago

“Arrived quickly, easy to I stall and looks really good. Really impressed with the beam we ordered will definitely be ordering again.”

Helpful Report

Posted 7 years ago

Hi Nicola, thank you for this great review, We are pleased you are impressed with the beam and found it easy to install. We would love to see you again.

Posted 7 years ago

“Beam had lots of large cracks more than we would expect after drying process But main issue is the brackets given the weight of the beam they were not very substantial and are 1mm thinner than holes in beam, so beam slips away from wall as nothing to hold it in. Was fitted with two friends both tradesmen who know what they are doing, so followed fitting instructions exactly Very disappointing”

Helpful Report

Posted 7 years ago

Hello John, We are very sorry that you feel the screws and beam were not adequate. This is the first bad review this year in regards to the quality of the beam and fixings so it comes as a bit of a shock to us and we are very disappointed we did not meet your expectations. Our customer satisfaction is important to us. Firstly we do recommend waiting around a week before install so that the beam can acclimatise to your room temperature to reduce movement and make sure you're happy. The beam should crack during this process but not a huge amount. If you feel your beam has cracked more than it should we would be more than happy to take a look if you send us some photos to info@traditionalbeams.com so we can check this out. We would replace a beam if it has cracked a substantial amount more than it should. The screws have to be slightly thinner than the holes so that the beam fits over them however it should not be falling off. Did you fit to a masonry or timber stud wall? Sometimes if you fit to a plasterboard wall with a cavity behind there is nothing for the screws to hold onto and this can cause them to drop. We are very sorry again for your disappointment.

Posted 7 years ago

“Really pleased with the beam! Looks lovely”

Helpful Report

Posted 7 years ago

Hi Rachel, We are very happy you're pleased with the beam. Thanks for using Traditional Beams.

Posted 7 years ago

“Love our beam! Straight forward to fit and have had lots of complements on the quality of it”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave us this great review. We are so thrilled you love your beam and found it easy to fit. Enjoy!

Posted 7 years ago

“Great product! Highly recommend.”

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Posted 7 years ago

Thank you for leaving us a review Tony and thanks for shopping with Traditional Beams. We would love to deal with you again.

Posted 7 years ago

“Fantastic product , very well made and excellent value . Would highly recommend as had lots of comments on how good the beam looks.”

Helpful Report

Posted 7 years ago

Hi Sarah, Thank you for sharing your experience with Traditional Beams. We are very pleased that you found your product fantastic and excellent value. We would love to deal with you again.

Posted 7 years ago

“very good quality product. would use and recommend again.”

Helpful Report

Posted 7 years ago

Hi Adam, Thank you for taking the time to leave us a great review. We are thrilled you love your product.

Posted 7 years ago

“The oak beam looks great above the wood burner: exactly how I imagined it should look. Thank you very much!”

Traditional Beams 5 star review on 16th July 2018

Helpful Report

Posted 7 years ago

Thank you for this kind review. We are so happy that the beam is what you expected. We think your fireplace looks amazing! Enjoy.

Posted 7 years ago

“Very pleased with the solid oak shelves. Had 2 which were measured to fit in an alcove, which fitted perfectly and arrived within a week. This is my 2nd purchase from Traditional Beams and found their service to be excellent. Always friendly and offer advice. Will be using them again in the future for sure.”

Helpful Report

Posted 7 years ago

Hi John, Thank you so much for taking the time to leave us this great review. We are so pleased that you found our service excellent and would love to see you again. Thanks for shopping with Traditional Beams.

Posted 7 years ago

“We brought our beam but we're unable to put it up straight away due to a delay in decorating. When we got to putting it up we found it was incompatible for our fire place. Although we had gone beyond the 14 days we discussed our issues with Traditional Beams and they were happy to give us a full refund. The quality of the beam was excellent but the customer service was better. Highly recommend.”

Helpful Report

Posted 7 years ago

Hi Wayne, Thank you leaving us this lovely review, it's much appreciated. We are thrilled you were happy with the service you received.

Posted 7 years ago

“We had a difficult space to fill, and the beam we received fitted perfectly. It was easy to attach and looks great.”

Helpful Report

Posted 7 years ago

Hi Vivien, Thank you for taking the time to leave us a great review. We are so pleased you are happy with your beam. We would love to see you again.

Posted 7 years ago

“Very helpful with specific sizes and really please with the product”

Helpful Report

Posted 7 years ago

Hello, Thank you for your great review. We would love to see you again.

Posted 7 years ago

“Great selection, dispatches very quickly and good quality when it arrived. Very easy to fix as well. Yodel struggled to deliver it (two attempts with cards left despite someone being in the property on both occaisons) and in the end we found the beam lent outside of our front door when we came back from a weekend away (despite leaving instructions to leave it at the back gate or with a neighbour). The card said that the beam was left with a completely different neighbour than the one we requested. Not Traditional Beams' fault I'm sure, but disappointing nonetheless.”

Helpful Report

Posted 7 years ago

Hello. We are very glad you love you beam and found there to be a great selection. Thanks for leaving us a review. I am sorry about the service you had with Yodel, it is very disappointing to hear that they were like this for you.

Posted 7 years ago

“I must confess I was nervous ordering an oak beam online but I received outstanding customer service from David at Traditional Beams who guided me all the way. I am delighted with the aged oak beam I was sent which was coated in Danish Oil rather than wax and looks wonderfully rustic.”

Helpful Report

Posted 7 years ago

Hi Natascha, Thanks for taking the time to leave us a great review. It is really appreciated. We are thrilled your found our customer service outstanding and were delighted with your beam. We would love to deal with you again.

Posted 7 years ago

“Absolutely delighted with my new beam. It looks exactly as I viewed online and delivery was quick with no problems. It is now installed above my wood burner and will give me pleasure for years. I would definitely recommend this Company.”

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Posted 7 years ago

Hi Marie, Thank you so much for taking the time to leave us a fantastic review. We are thrilled your are pleased with your purchase. Enjoy your fireplace! We would love to see you again!

Posted 7 years ago

“Arrived very well packaged, very well made and exactly to specification. As an installer I love the cam method of fixing, it’s fantastic!!”

Helpful Report

Posted 7 years ago

Hi Phil, Thank you for taking the time to share your thoughts on Traditional Beams. We are so glad that you found the fixing method fantastic and the item packaged well. We would love to deal with you again! :)

Posted 7 years ago

“I was extremely happy and satisfied with my recent purchase from Traditional Beams. This company were very helpful and accommodating in sorting out a problem with the first beam I ordered..... which was my fault, not theirs. I received a replacement beam in double quick time and it was exactly what I wanted, truly stunning. Came with fittings which were very easy to use...according to the guy with the drill who put it up for me. I would have liked to included a picture which shows it off with the fire on and the mantle dressed, but I couldn’t wait..so use your imagination as to how good it will look in the winter with a roaring fire, fairy lights and one or two tasteful and strategically placed ornaments.”

Traditional Beams 5 star review on 21st June 2018

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Posted 7 years ago

Thank you for taking the time to leave us this lovely review, it means a lot. We are so pleased that your are extremely happy and satisfied with your beam and we would love to deal with you again. Your beam looks absolutely stunning in the picture and I can just imagine it with the fire burning away! Thank you for buying from Traditional Beams! :)

Posted 7 years ago

“Fantastic product and a very good company to deal with. I have been waiting a while to review as I have been waiting to see how the products hold up and I can confirm they are of an excellent standard. I had some trouble with the first delivery which I had to reject due to damage but this was the couriers fault. But very pleased indeed with the end result and would definitely use again.”

Traditional Beams 4 star review on 21st June 2018

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Posted 7 years ago

Hi Dave, Thanks for leaving us a great review. We apologise again that the delivery company damaged your first beam. We are very pleased you found the second beam to be of excellent standard. Thanks again.

Posted 7 years ago

Traditional Beams is rated 4.9 based on 3,140 reviews