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Traditional Beams Reviews

4.9 Rating 3,338 Reviews
98 %
of reviewers recommend Traditional Beams
4.9
Based on 3,338 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Traditional Beams Reviews

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent service and lovely product. Delivery driver lost couple of fittings and new ones were sent out immediately. Very impressed company called to check I had ordered / measured correctly before they made order. Refreshing change to deal with efficient and friendly staff at a company. Can recommend (and have already done so to a friend)
Helpful Report
Posted 3 years ago
Hi Lorna, thank you for your kind review and recommendation :) It's really nice to hear you found it refreshing to deal with an efficient & friendly company. We are glad we have managed to supply what you were looking for and you are happy with your Aged Oak Surround. Thank you for choosing to shop with Traditional Beams, we hope to hear from you again in the future!
Posted 3 years ago
fantastic product looks amazing now installed
Traditional Beams 5 star review on 11th May 2022
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Posted 3 years ago
Hi Andy, thank you for taking the time for sharing your photo with us - your aged oak beam with corbels looks fantastic and we are happy to hear you think so too! Thank you for shopping with Traditional Beams, we hope to hear from you again in the future!
Posted 3 years ago
After a bit of an issue to start with - Traditional Beams made and sent me the incorrect beam I received the correct beam and it is beautiful. The one point I would make is that the mounting pegs are a little flimsy given the weight of the beam - let's hope it stays in place!
Helpful Report
Posted 3 years ago
Hi Paul thank you for your review. The Rustic Reclaimed Arch Beam you ordered was new to our product range and you were the 1st to purchase :) Unfortunately, the product SKU did not pull through to our order management system properly. We thank you for bringing the issue to our attention and we are pleased to hear we managed to rectify the issue promptly. The fixings supplied have been tried and tested by thousands of customers and are designed to hold the weight of your beam so I can assure you everything will be fine :) We hope to hear from you again!
Posted 3 years ago
Good service no problems kept informed about delivery no complaints
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Posted 3 years ago
Hello, thank you for your 5* review, it's great to hear you are satisfied with the service you received from us and have no complaints :) Thank you for shopping with us, we hope to hear from you again in the future!
Posted 3 years ago
Easy to order. The size of the beam was exactly what I was looking for. I was kept updated on how my order was progressing and the delivery time was good. Really nice piece of oak and the best price I'd seen. I haven't put it on the fireplace yet but expect it will look lovely.
Helpful Report
Posted 3 years ago
Hello, thank you for your 5* review. We are pleased to hear we have managed to supply exactly what you were looking for and you found our delivery service/prices really good :) Thank you for choosing to shop with Traditional Beams, we hope to see you again in the future!
Posted 3 years ago
Very pleased with purchase. Staff were very helpful.
Helpful Report
Posted 3 years ago
Hello Norma, thank you for your feedback. It's great to hear you are really pleased with your purchase and you found our Customer Service team helpful :) Thank you for choosing to shop with Traditional Beams, we hope to hear from you again in the future!
Posted 3 years ago
We received a fantastic bit of timber from Traditional Beams which we've put above our fireplace. We're just working out whether we need a couple of shelves to go with it.
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Posted 3 years ago
Hi Adam, thank you for your 5* review! We are thrilled to hear you are happy with your floating oak mantle from us and are looking to purchase some shelves to match, we look forward to hearing from you soon :)
Posted 3 years ago
Excellent company that I’ve used several times now! Fantastic product that is exactly as described. Brilliant quality and a classic addition to our property from shelves to oak beam mantle! Cannot recommend highly enough!
Helpful Report
Posted 3 years ago
Hello, thank you for leaving us such a kind review! We are thrilled to hear you are always pleased with your orders from us and they are always as described on our website :) Thank you for your repeat custom and recommendation we really appreciate it!
Posted 3 years ago
I’m really pleased! Beam is beautiful and delivery was very quick. Would recommend to others
Traditional Beams 5 star review on 10th May 2022
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Posted 3 years ago
Hi Michaela, thank you for sharing your photo with us, your Aged Oak Fireplace Beam has finished off your fireplace perfectly and we are glad you are pleased with the end result and service you received from us! It's lovely to hear you would recommend us to others and we hope to see you again :)
Posted 3 years ago
Excellent! It was easy to use website, beam arrived neatly and securely packaged very promptly. Absolutely lovely wood, nice finish Easy enough to put up. Looks great. Can’t really comment on price as didn’t shop around but I would definitely recommend them for all the above mentioned. Thank you
Traditional Beams 5 star review on 9th May 2022
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Posted 3 years ago
Hi Cath, thank you for your review & photo - we love to see the end results of our customer's installations! We are happy to hear you are pleased with your Classic Oak Fireplace Beam and it was easy to install! Thank you for the recommendation we really appreciate it and hope to hear from you again in the future!
Posted 3 years ago
Fantastic, prompt service!!!!
Helpful Report
Posted 3 years ago
Hi Marc, thank you for your 5* review. We are thrilled to hear you are happy with your order and prompt service you received from us. Thank you for shopping with Traditional Beams :)
Posted 3 years ago
The rustic oak fireplace beam I ordered was beautiful, fitted perfectly and was exactly as described and what I wanted. Lovely quality, true colour and beautifully finished. Very simple to install….thank you for such a great product.
Helpful Report
Posted 3 years ago
Hello, thank you for your 5* review, we are delighted to hear you are pleased with your rustic oak aged beam and it is exactly as advertised :) You are very welcome and we hope to hear from you again in the future!
Posted 3 years ago
Had a problem with some shelves but nothing was to much trouble sorted out very quickly and effectively and friendly.
Helpful Report
Posted 3 years ago
Hi Ian, thank you for your feedback. Sorry to hear you had a problem with your shelves, but we are pleased to hear we managed to resolve the issue effectively and quickly :) We hope to hear from you again in the future!
Posted 3 years ago
Looks great
Traditional Beams 5 star review on 9th May 2022
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Posted 3 years ago
Hi Shona, thank you for taking the time to share your photo with us - it's great to hear you are pleased with your Aged Oak Fascia Beam :) thank you for shopping with Traditional Beams, we hope to hear from you again in the future!
Posted 3 years ago
Easy to fit.
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Posted 3 years ago
Hi John, thank you for your 5* review. It's great to hear you found our installation instructions easy to follow. Thank you for shopping with us :)
Posted 3 years ago
We are thrilled with our oak mantle beam. We went for the natural aged oak beam and it is just beautiful. Looks gorgeous and exceeded every expectation. Installation was easy (thanks to my Dad!!) with the bolts and the company were great when my Dad phoned them to ask a few questions. Really recommend! I also think they are great value for money and look so much more expensive
Traditional Beams 5 star review on 9th May 2022
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Posted 3 years ago
Hi Sally, thank you for sharing the photo of your aged oak fireplace beam with us - it looks beautiful and we are so pleased to hear you have managed to exceed your expectations! We are happy to hear your dad found the installation process easy and he found our customer service team helpful. We hope to see you again in the future!
Posted 3 years ago
The most amazing customer service!! Excellent communication throughout, helping us with our initial order and then also helping us change the length (as we had measured wrong - oops!). The final product is exactly what we wanted and really high quality. Couldn’t have asked for anymore!
Traditional Beams 5 star review on 8th May 2022
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Posted 3 years ago
Hi Rachael, thank you for taking the time to share the photo of your aged oak surround with us - it looks wonderful! We are delighted to hear you were happy with the customer service & communication you received from us and we have managed to supply exactly what you were looking for! Thank you for choosing to shop with Traditional Beams :)
Posted 3 years ago
Great finish and easy to install
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Posted 3 years ago
Hi Gagandeep, thank you for your 5* review. We are thrilled to hear you are happy with your order from us and you found our installation instructions easy to follow. We hope to hear from you again in the future!
Posted 3 years ago
Very impressed with Catherine in customer services. She provided a lot of helpful advice about which beam was suitable for our hollow walls. The beam arrived and looks great.
Traditional Beams 5 star review on 4th May 2022
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Posted 3 years ago
Hello, thank you for taking the time to leave us a review and for sharing your photo with us. Your Classic Oak Fireplace Beam looks lovely and we are glad you think so too! We are happy to hear our customer service team helped to advise you on how to install our beams on a plasterboard wall :) Thank you for shopping with us, we hope to see you again soon!
Posted 3 years ago
Fabulous product. Great quality including fittings. Really pleased they look great
Traditional Beams 5 star review on 4th May 2022
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Posted 3 years ago
Hi Jo, thank you for taking the time to share your photo with us - your Industrial Inverted Steel Bracket Shelf for plasterboard walls look fabulous and we are glad you think so too! Thank you for choosing to shop with Traditional Beams we hope to see you again soon!
Posted 3 years ago
Traditional Beams is rated 4.9 based on 3,338 reviews