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Traditional Beams Reviews

4.9 Rating 3,368 Reviews
98 %
of reviewers recommend Traditional Beams
4.9
Based on 3,368 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Traditional Beams Reviews

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
A friend told me about this fantastic company and after ordering samples decided on the colour and measured what size I needed, from ordering to delivery was quick and Professional. I am absolutely delighted with my purchase can’t wait to see it in place.
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Posted 6 years ago
Thank you for taking the time to leave us this brilliant review. We are so pleased that you were recommend to us and and that you found us fantastic to order from. Enjoy your oak beam!
Posted 6 years ago
Love it. Quick delivery. Great price. Looks fantastic over the real flame fire. Would definitely recommend.
Traditional Beams 4 star review on 15th November 2019
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Posted 6 years ago
Hi Jennifer, We are pleased you are happy with your beam. It does look brilliant above your fire. We would love to know how we can improve to get 5 stars. We are always looking at ways of improving. Thanks for the review.
Posted 6 years ago
Good service
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Posted 6 years ago
Hi Shaun, Thanks for leaving us a 5 star review. We are pleased you are happy with the service you received.
Posted 6 years ago
Good website, clear photos of product and information. Quick and easy to order, instant confirmation of order and how the purchase if your item will progress. Kept updated, dispatched and arrived on time well wrapped, perfect condition. Very pleased would recommend.
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Posted 6 years ago
Hello Christopher, Thank you for leaving a lovely review. We are pleased you found the website easy to use and the ordering process efficient. It's great to hear you would recommend us. We would love to see you again.
Posted 6 years ago
beautiful, fits well, above our fireplace, looks very rustic, which we wanted the only down thing we have is original cracks started to widen, which seems to be part of the drying process
Traditional Beams 4 star review on 12th November 2019
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Posted 6 years ago
Hi Steve, Thank you for the review and photo it looks lovely. Yes the cracks opening up slightly is part of the natural drying process and this usually happens as it acclimatises to room temperature. Please remember to gradually increase the heat of the stove over time to stop it acclimatising too fast, this will prevent the cracks from becoming excessive. We would love to know how we could get 5 stars - we are always looking at ways to improve. We are pleased you are happy with the look of it. Thanks for choosing to shop with us.
Posted 6 years ago
It’s good quality but a rip off. We ordered a 6x3 beam but ended up with a 5x2.5 one. This is hidden away in their FAQs which I’ve only just seen and isn’t made clear when making a purchase unless you read that section. It’s basically to get you to order a bigger version (costs more) so you get the actual size you want. Just cut it to the size we’ve ordered and up your prices a little! Now I’ll have to lose my £14 postage from you, pay to post it back which will be expensive and pay another £14 postage for a new one plus the extra cost for a bigger beam!
Traditional Beams 2 star review on 11th November 2019 Traditional Beams 2 star review on 11th November 2019
Helpful Report
Posted 6 years ago
Hello Simon, I am sorry to hear you think the beams are a rip off, we put a lot of effort into making our beams and think they are priced very fairly and competitively. The size beam you order is the starting size... is cut to the correct size and then it is machined, planed and sanded which can result in sizes being approximate to 1/2 an inch depending on how much work needs doing to each beam. Although you say this is only apparent in the FAQ's this is actually high up in the description of the product and in bright red writing. It is also emphasised again in the 'important' section at the bottom of the description. Perhaps you didn't read the full description before ordering? I have attached a screenshot of both to the review. We try to be as transparent a possible with the product our customers are buying. Many thanks Rebecca
Posted 6 years ago
Quick postage and reliable customer service, will be purchasing something again in the near future.
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Posted 6 years ago
Thanks for leaving us 5 stars. It's great to hear you find us very reliable and will be purchasing again from us in the future. We would love to welcome you back!
Posted 6 years ago
Fantastic service from Traditional Beams . I contacted them for choice/advice for making it so easy regarding purchasing my new beam . I would 100% recommend this company, absolutely first class from ordering to delivery!
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Posted 6 years ago
Hi Kenny, It's great to hear that you think our service is first class and that you would recommend us. Thank you for choosing Traditional Beams, we would love to see you again.
Posted 6 years ago
Beautiful beam, great customer service & quick delivery
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Posted 6 years ago
Hi Lucy, Thank you for leaving us a review. We are thrilled you are happy with your beam and the customer service you received. Thank you for choosing Traditional Beams.
Posted 6 years ago
Quick service.
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Posted 6 years ago
Thanks for the 5 star review. Much appreciated. We are pleased your happy with the service.
Posted 6 years ago
Pleased with the beam, it looks great above our fireplace.
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Posted 6 years ago
Hello, We are thrilled the beam looks great above your fireplace, thanks for taking the time to share a review.
Posted 6 years ago
The wood samples are fantastic and have helped me decide which beam will go best with our flooring and room decor. Quick and reliable service!
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Posted 6 years ago
Hello, We are pleased you found the colour samples useful and look forward to making your order for an oak beam. Thanks for choosing Traditional Beams.
Posted 6 years ago
A lovely looking shelf. I was very excited to receive the item ahead of schedule. New to being handy around the house I was a little nervous about using gripit fixings. Not a huge fan of big holes and much prefer other fixings. I did however buy some spade drill bits and successfully attach the shelf level! Looks great up and it still is :)
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Posted 6 years ago
Hello Chris, Thank you for leaving us a lovely review, We are pleased you found the shelf to look great, we do find the fittings we supply with plasterboard shelves superb and very strong. We would love to see you again.
Posted 6 years ago
Ordered samples, delivered promptly and well protected. Decent size to get an idea of finish and colour
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Posted 6 years ago
Hi Adrian, Thanks for leaving us a 5 star review. It's great to hear that the samples gave you a good idea of the finish and colour.
Posted 6 years ago
Website was informative and easy to use, ordering was quick and efficient. Delivery was as advised and was easy to change delivery address with no hassle or issues.
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Posted 6 years ago
Hello, Thanks for taking the time to share your thoughts on Traditional Beams. We are pleased to hear you found our website informative and easy to use. Thank you for your order!
Posted 6 years ago
Quick postage and great testers to compare colours. Would recommend. Can’t wait to order a beam!
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Posted 6 years ago
Hi Elenor, We are pleased you found the samples useful and we hope you love the beam just as much. We look forward to receiving your beam order.
Posted 6 years ago
Beam arrived within a week and was packaged well so as to avoid damage. Finish on the beam is superb and really makes my fireplace stand out.
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Posted 6 years ago
Hi, Thank you for taking the time to leave us a review, We are thrilled you are pleased with the speed at which your beam was delivered and its great to hear that it helped your fireplace stand out.
Posted 6 years ago
Great delivery time and a lovely product I would highly recommend excellent quality.
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Posted 6 years ago
Hi Janice, It's great to hear you found our delivery time great and the product lovely. It's great to hear you would recommend us.
Posted 6 years ago
Hi the services was first class as was the order our new harth looks lovely many thanks will defo use again Steve
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Posted 6 years ago
Hello Steve, It's great to hear the service was first class and that you are thrilled with your hearth. We would love to see you again.
Posted 6 years ago
Very impressed with the product and the company. Having done a lot of research both on line and visiting shops I selected Traditional Beams. The price was very competitive, they kept me informed of progress and the delivery window by DHL was achieved and most importantly the beam is very nice. The installation is also very simple however I'd recommend checking the size of the screw heads to the holes in the beam as these are a tight fi, I used slightly smaller screw heads which made installation a toddle. Overall I'd highly recommend the product.
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Posted 6 years ago
Hi David, Thank you for leaving the review, We are thrilled you found the service you received great as well as the oak beam very nice. Although the screws are a tight fit, they do work and we find that they provide a very strong solution. It's great to hear you would recommend us.
Posted 6 years ago
Traditional Beams is rated 4.9 based on 3,368 reviews