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Traditional Beams Reviews

4.9 Rating 3,342 Reviews
98 %
of reviewers recommend Traditional Beams
4.9
Based on 3,342 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Traditional Beams Reviews

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
Fantastic oak shelf delivered today. Looks amazing and excellent strong fixings included. Will definitely be recommending you and buying more from you. 5 stars
Helpful Report
Posted 7 years ago
Hello Adam, Thank you for taking the time to share your experience with Traditional Beams. We are thrilled you found our fixing method strong and that your shelf looks amazing. We would love to see you again.
Posted 7 years ago
Beautiful piece for above my fireplace. Will certainly be using again in future.
Helpful Report
Posted 7 years ago
Hi Jordan, Thank you for leaving us a great review. I am so pleased that the beam is beautiful. We would love to see you again.
Posted 7 years ago
Excellent beam fast delivery easy to install
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Posted 7 years ago
Hello Sue, Thank you for taking the time to leave us a review. We are thrilled you found the beam to be excellent and delivery fast. We would love to see you again.
Posted 7 years ago
Great quality product and arrived in specific time. Easy ordering process.
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Posted 7 years ago
Hello Gemma, Thank you for taking the time to leave us a 5 star review. We are pleased you found the product great quality and that it arrived in the specific time. We would love to see you again.
Posted 7 years ago
Very, very happy with our lovely beam, it has made such a difference to our fireplace, where the ex-owners of our house ripped out its personality we have given it back its heart.
Traditional Beams 5 star review on 14th November 2018
Helpful Report
Posted 7 years ago
Hello Hazel, Thank you for sharing. We agree with you, this looks lovely. We are so pleased you are happy with your beam. Thanks for shopping at Traditional Beams. We would love to see you again.
Posted 7 years ago
Very happy with my oak beam, good wrapping and protection delivered on time
Helpful Report
Posted 7 years ago
Hello Peter, We are so happy that your pleased with your beam and the way we wrapped it. Thank you for shopping with us.
Posted 7 years ago
Excellent beam, looks amazing over our fireplace!
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Posted 7 years ago
Hello Craig, Thank you so much for taking the time to leave us a review. We are glad your oak beam looks great about your fireplace. We would love to see you again.
Posted 7 years ago
The beam is beautiful but a darker colour than you would expect from the picture, even taking into account the expected differences between pieces of wood.
Helpful Report
Posted 7 years ago
Hello Thank you for your honest review. We are glad you think the beam is beautiful. We are sorry you were not 100% happy with the colour. We try our utmost to have our photos be as accurate as possible and also share customer photos for this reason.
Posted 7 years ago
Apologies for the delay in sending a review, I wanted to wait until my partner had installed the beam after the fire place was finished. He has done this and Oh my goodness, what a lovely finish to our fire place. The quality of the beam and the workmanship you have put into it has resulted in a beautifully finished piece of oak. I would highly recommend that anyone considering purchasing from your company to watch the short video you have on your website - very impressive and it actually made me a) want to buy from you and b) feel part of the journey of how you produce the final product. Delivery was exactly as you said it would be, I was kept informed and it arrived exactly when you said. 10/10 on all fronts. We are very happy with the finished article and amazing value for money.
Helpful Report
Posted 7 years ago
Hello Susanna, Thank you much for taking the time to leave us such a lovely review. We love what we do and hope that this comes across in the products we make so I'm glad you see our passion and that we could provide you with a lovely product. It's good to hear from happy customers like yourself. We would love to see you again. Thanks again for the review, it's much appreciated.
Posted 7 years ago
We bought an Oak Mantle. It is an absolutely stunning centrepiece, full of character, and worth every penny. definatley recommended
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Posted 7 years ago
Hello Phil, we are so pleased you are happy with your oak mantel and find it to be a stunning centrepiece. We would love to see you again.
Posted 7 years ago
Lovely quality and excellent delivery, recieved 7 days after ordering.
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Posted 7 years ago
Hello Emma, Thank you for taking the time to leave us a review. We are thrilled you found the beam to be lovely quality and the delivery excellent. Thank you for shopping with Traditional Beams.
Posted 7 years ago
Lovely wood. Looks great on our fireplace, finishes it off perfectly. Good communication from start to delivery. Would definitely recommend.
Helpful Report
Posted 7 years ago
Hello. Thank you for the lovely review. We are thrilled your oak beam looks great on your fireplace. We would love to see you again.
Posted 7 years ago
The beam we received is every bit as good as the website indicated. The fixing bolts had "escaped" from the packaging, but a quick call to a very polite and helpful customer-service agent resolved that. Happy to use them again.
Helpful Report
Posted 7 years ago
Hello John, Thank you for your kind words and this lovely review. We are so glad that the oak beam was as good as the website indicated. Sorry again about the fixing bolts slipping the packaging and we would love to see you again.
Posted 7 years ago
We have just purchased a second beam from Traditional Beams. Once again we have received a beautiful feature beam at a reasonable cost and with great customer service. Already lots of people have remarked on how lovely it is. Highly recommended.
Helpful Report
Posted 7 years ago
Hello Denise, Thank you so much for taking the time to leave us a lovely review. It's much appreciated. We are thrilled you found your beam beautiful and that for the second time you are pleased with your purchase. Thank you for choosing Traditional Beams again.
Posted 7 years ago
The whole package from website ordering to delivery was everything you would want. The fire place oak beam I ordered is of great quality and was straight forward to fit but did need a bit of muscle to slide onto the brackets supplied, but this only gave me more confidence that the beam will not slip away from support rods secured in the wall
Helpful Report
Posted 7 years ago
Hello, Thank you so much for the lovely review. We are so pleased that you are happy with your oak beam and found fitting and everything in the lead up to delivery perfect! We would love to see you again. Many Thanks!
Posted 7 years ago
Quick turnaround from ordering the surround. Good communication was emailed when item was on route. Will definitely use again. A friend is already looking at a porch.
Helpful Report
Posted 7 years ago
Hi Des, Thank you for taking the time to leave us a review. We are so happy that you found the ordering process great! We would love to deal with you again.
Posted 7 years ago
Fantastic product looks amazing
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Posted 7 years ago
Hi Rachel, We are thrilled you found the product amazing. Thank you for using Traditional Beams.
Posted 7 years ago
the quality of the mantel was exactly as on web site, the goods arrived when stated and the teeam were most helpful when i had a question. would definitely use them again if you are looking for that traditional look to make your home cosy this is the company for you
Helpful Report
Posted 7 years ago
Hello Shirley, thank you so much for taking the time to leave us a great review. We are pleased you were happy with the oak mantel and the service you received. Thank you for shopping at Traditional Beams. We would love to see you again.
Posted 7 years ago
I ordered a Deep Beam and was very pleased with what I received. The beam was nicely planed and just right for my contemporary look. I haven't even bothered with sanding it. The beam was nice a dry, but is drying further now above the fireplace, giving nice characterful crack lines that is expected with oak beams. I will definitely order from here again. The delivery was on time with good message notification.
Helpful Report
Posted 7 years ago
Hello, Thank you for sharing this great review. We are very pleased that your are happy with your oak beam as well as the notifications of delivery updates. Thank you for shopping with Traditional Beams.
Posted 7 years ago
Bad service! Beam is nice but the fixings are a joke! not safe to use! especially if you have children! very short screws for wall! our builder refused to attache it as health and safety risk! so now having to shop around for something suitable and safe! Very dissappointed!!!!!
Helpful Report
Posted 7 years ago
Hello Kinga, Firstly let me apologise for the inconvenience. I am really disappointed to hear you think our service is bad just due to the fact you didn't think the screws were adequate. We put so much effort into our customer service and aim to offer nothing less than exceptional customer service. We understand your concern about the screws and appreciate they may not look as strong as they actually are. We go with the manufacturers guideline on the brackets for the weight it can hold and we have never had a problem with beams not being secure enough once installed. Their look may be deceiving. We also state that these screw can only be used on masonry walls or where timber uprights can be located, otherwise they will not be suitable. Unfortunately it is impossible for us to supply screws that work with every scenario and in other case it may be that other types of screws will need to be purchased yourself. I hope this clears things up. and if there is anything else we can help with then don't hesitate to get in touch.
Posted 7 years ago
Traditional Beams is rated 4.9 based on 3,342 reviews