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Traditional Beams Reviews

4.9 Rating 3,368 Reviews
98 %
of reviewers recommend Traditional Beams
4.9
Based on 3,368 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Traditional Beams Reviews

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
I recently purchased a floating shelf and was very happy with the quality and service
Helpful Report
Posted 8 years ago
Thank you for taking the time to leave us a review and thank you so much for your business. We'd love to deal with you again!
Posted 8 years ago
Initial order was not completed as requested however Dave took ownership, apologised and had the matter resolved within a couple of days. Great service recovery and product.
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Posted 8 years ago
Thank you for taking the time to leave us a review. We'd glad to hear that our solution to an issue was dealt with effectively. We'd love to see you again!
Posted 8 years ago
Really happy with the customer service from Traditional Beams. When the beam I ordered wasn't quite right, the team were helpful in sending out a better suited replacement facade beam. The wood is really high quality and the delivery is fast and easy.
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Posted 8 years ago
Thank you for taking the time to leave us a review and thank you so much for your business.
Posted 8 years ago
Lovely beam for our fireplace
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Posted 8 years ago
Thank you so much for your feedback and thank you for your business!
Posted 8 years ago
Excellent beam and first class service from David at Traditional Beams. Would definitely recommend to anyone that wants a beautiful oak beam.
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Posted 8 years ago
Thank you for taking the time to leave us a review and thank you so much for your business. David is thrilled with your feedback :)
Posted 8 years ago
ORDER ARRIVED PROMPTLY. VERY PLEASED WITH SHELF WHICH LOOKS FAR BETTER THAN A METAL OR GLASS SHELF FOR MY SKY BOX. NOW LOOKS LIKE A FEATURE WITHIN OUR ROOM, FITTING KIT MADE INSTALLATION SIMPLE
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Posted 8 years ago
Thank you for taking the time to leave such a detailed review. We really do appreciate the feedback! Thank you.
Posted 8 years ago
Absolutely beautiful piece of wood for my long -longed for fireplace.
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Posted 8 years ago
Thank you for taking the time to leave us a great review. We're thrilled to hear feedback like this! We'd love to deal with you again :)
Posted 8 years ago
Excellent quality and service
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Posted 8 years ago
Thank you for taking the time to leave us a great review. We're thrilled to hear feedback like this! We'd love to deal with you again :)
Posted 8 years ago
We bought a 5ft 6x6 mantelpiece it was very reasonably priced and the quality was perfect for what we wanted. It was a worry buying on line but we shouldn’t have been. It arrived 5 days after ordering my only criticism was that we didn’t know when it was being delivered but still a 5 stars. Thanks for a beautiful finishing touch to our new lounge.
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Posted 8 years ago
Thank you for taking the time to leave us a great review. We're thrilled to hear feedback like this! We'd love to deal with you again. I am sorry that you were not informed about the shipment of your order. I have checked your order status and I can confirm tracking information and an order complete notification was emailed to you. Unfortunately if you did not see this information it may have landed in your junk mail. Many thanks.
Posted 8 years ago
The beam is beautiful and just what we expected. Delivery arrangements were not communicated therefore did not know date of delivery and that it would be left with a neighbour. More information would have helped with planning.
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Posted 8 years ago
Firstly I would like to say that you for taking the time to leave us a review, we really do appreciate your feedback. I have checked your order status and I can confirm you were sent tracking information via email and an order complete confirmation. If you did not receive either of these emails there is a possibility they landed in your junk mail. In addition to this because you provided a mobile number when you placed your order our courier DX Delivery will have sent you an SMS alert to inform you that your order is on the way. As we received no delivery instructions from you as standard we request for an order to be left with a neighbour if the customer is out. Thank you.
Posted 8 years ago
Great customer service, easy process. The quality of the product has exceeded our expectations. Looks fab. Would definitely recommend
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Posted 8 years ago
Beautiful beam!
Traditional Beams 5 star review on 14th November 2017
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Posted 8 years ago
Beautiful quality and professional finish. Can't stop touching it. Ha
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Posted 8 years ago
Brilliant service, super helpful and the beams were exactly as they looked online. Stunning wood, very impressive !
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Posted 8 years ago
Thank you for taking the time to leave us a great review. We're thrilled to hear feedback like this! Thank you for being a truly wonderful customer.
Posted 8 years ago
It's difficult to judge the quality of wood when buying online but the aged beam was exactly as described, a beautiful piece a wood. I am extremely happy with my purchase and would thoroughly recommend Traditional Beams.
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Posted 8 years ago
Great looking product easy to purchase , delivery time good while the overall experience would suggest IO would purchase from them again
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Posted 8 years ago
Thank you for taking the time to leave us a great review. We're thrilled to hear feedback like this! We'd love to deal with you again :)
Posted 8 years ago
Ordering the beam was straight forward and hassle free. Selected my size, style and look and I even requested a timeframe for delivery in my comments. Beam arrived on time, very well packaged and looking superb. Thank you.
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Posted 8 years ago
Thank you for taking the time to leave us a great review. We're thrilled to hear feedback like this! We'd love to deal with you again :)
Posted 8 years ago
excellent service and product, would recommend this company for their efficiency from order to delivery.many thanks keith (anglesey)
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Posted 8 years ago
Thank you for taking the time to leave us a great review. We're thrilled to hear feedback like this! We'd love to deal with you again :)
Posted 8 years ago
Looks great and speedy service too!
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Posted 8 years ago
The beam itself was faultless. Prepared very well, knots on the face to show off the oaks great character. I couldn't find any negatives about the beam. I have two small critiques. When I bought the beam I really don't remember seeing anywhere that fixings were supplied so I wasted time and money buying them elsewhere. Secondly I think it would benefit people living in older houses (Edwardian or older) that crumbly brickwork makes the fixings supplied unfit for purpose. In fact threaded rod and a two part resin is much better. It's on the wall and two coats of clear satin Osmo oil later it looks great.
Traditional Beams 4 star review on 6th November 2017
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Posted 8 years ago
Thank you for taking the time to leave us a review. We really appreciate the feedback however I am a little disappointed we did not receive a 5 star review from you. I would like to make you aware that we do our best to clearly state on the website what type of fixings are supplied with every section size available. In addition to this unfortunately we can not take into account the condition of a customers wall. We provide all the information required when it comes to the correct installation of a fireplace beam. It is your duty to ensure that your wall is fit for purpose to install the beam with the brackets supplied. I am glad that you came to the solution of using threaded rods, if you had contacted us and informed us of your situation we would have suggested to use threaded rods.
Posted 8 years ago
Traditional Beams is rated 4.9 based on 3,368 reviews